Fix Auto UK - Fix Auto Barnsley Reviews 

95
TrustScore 5 out of 5

4.8

Unit 10 Redbrook Business Park, Wilthorpe Road, S75 1JN Barnsley, South Yorkshire, GB


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Rated 5 out of 5 stars

Good communication and they did an excellent job. The lady in the office was really helpful and kept me informed on the repair of my truck.

Rated 5 out of 5 stars

The staff at Fix Auto and the service received has been exceptional. They contacted us within a day of speaking to insurance company, booked in the car for inspection of works. Demonstrated understand... See more

Company replied

Rated 5 out of 5 stars

Cannot recommend them enough! Every one was so helpful especially Mel who made me feel so looked after, from drop off to collection. When dropping my car off she was made aware that I would have to ge... See more

Company replied

Rated 5 out of 5 stars

We could not rate them enough- the lady organising my repair was incredible and could not do enough to support us. My car came back good as new and absolutely spotless. It was repaired quickly and to... See more

Company replied


Company details

  1. Auto Repair Shop
  2. Auto Body Shop
  3. Auto Dent Removal Service
  4. Car Repair and Maintenance
  5. Car Service

About Fix Auto UK - Fix Auto Barnsley

Written by the company

Fix Auto UK – We're With You Every Step of the Way

When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.

Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.

Why Our Customers Trust Us

⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.

🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.

📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.

🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.

🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.

How It Works:

From the moment you walk through our doors, we take care of everything.

  1. Assess:
    Our specialists assess your vehicle quickly and explain exactly what needs to be done.
  2. Repair:
    Our certified teams get to work using industry-leading techniques and equipment.
  3. Return:
    We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.

Real People. Real Results.

Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.

Fix Auto UK. Your car. Your safety. Our promise.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • Unit 10 Redbrook Business Park, Wilthorpe Road, S75 1JN, Barnsley, South Yorkshire, United Kingdom

  • 01226 287474

4.8

Excellent

TrustScore 5 out of 5

95 reviews

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4.8

All reviews

(95)

5,465 reviews in the last 12 months

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Rated 5 out of 5 stars

Melanie is a credit to your company

I collected my car last week, after my insurance company sent it to the Barnsley branch for a repair. Melanie on reception is a credit to your company. She constantly kept me informed on the status of the repair. There was a small setback (suppliers fault) which they were apologetic about. Again, not Fix Auto’s fault. Not many companies give excellent customer service like this one. I’d never heard of Fix Auto before this, but would highly recommend. Thank you Melanie and all the staff that worked on my car.
Forgot to mention it also came back spotless inside and out. (E208)

May 28, 2024
Unprompted review
Fix Auto UK - Fix Auto Barnsley logo

Reply from Fix Auto UK - Fix Auto Barnsley

Floats,

We're happy to hear that you had such a positive experience with our Barnsley branch. We appreciate your kind words regarding the service you received and are glad the team kept you informed about your repair. It's great to know you were pleased with the cleanliness of your car upon its return. Thank you for recommending us!

Fix Auto UK

Rated 5 out of 5 stars

Credit where credits due

Credit where credits due. Due to my love of cars I have dealt with many garages, but I cannot recall a service as great as that which was provided throughout the time my car has stayed at Fix Auto Barnsley, UK. The whole process from beginning to end has been seamless. Melanie has kept me informed each step of the way and without a shadow of a doubt she is a credit to the Barnsley branch. I picked my car up at the arranged time and the workmanship provided is amazing and it was clear to me the team has worked magic on my car and clearly they all take pride in their work.

May 16, 2024
Unprompted review
Fix Auto UK - Fix Auto Barnsley logo

Reply from Fix Auto UK - Fix Auto Barnsley

Moira,

We appreciate you taking the time to share your experience. We are so glad to hear that you were pleased with the service provided and the quality of the work. We have passed your kind comments onto the team.

Fix Auto UK

Rated 1 out of 5 stars

Avoid like the plague

Avoid like the plague , cuts corners, blatently ignore you over work supposedly carried out , Tell them issues with car but it falls on deaf ears to be honest. took them nearly 4 month to collect my car earlier this year, Accdent was in november - collected March unacceptable , Release car with damaged and missing parts on headlights letting water in , cracked wheel. no correct radar calibration on the active cruise control. which also means alignment would have been carried out to correct my car wanting to slam on due to radar being all over the shot. I am over £2000 out of pocket and seeking legal proceedings vs my insurance and fixauto

Sincerely a very annoyed "customer" WR14GCK for your reference :)

March 18, 2023
Unprompted review
Fix Auto UK - Fix Auto Barnsley logo

Reply from Fix Auto UK - Fix Auto Barnsley

Hi Marc,

Thank you for taking the time to review our services, we’d like to apologise for the service you received at the time of review and that whilst we were able to rectify the repair, we were unable to meet the high standards we strive for.

If there is a recurring problem that persists related to the repair completed by our bodyshop or you are not happy with your repair please let us know.

We can ensure you that the Fix Auto UK network pride ourselves in excellent customer service across all of our bodyshops and hope that in the future we are able to offer a better experience.
Thanks
Fix Auto UK

Rated 5 out of 5 stars

Booked my car in for repairs re…

Booked my car in for repairs re insurance claim.Completed repairs while I was away on holiday.All done when we returned and a great job as well.Many thanks to Mark for fitting us in while we were away.Would definitely recommend this company.

April 26, 2023
Unprompted review
Fix Auto UK - Fix Auto Barnsley logo

Reply from Fix Auto UK - Fix Auto Barnsley

Michael Chambers,

We're happy to hear that the insurance repairs were completed to a high standard while you were away. We appreciate your recommendation and thank you for your positive feedback.

Fix Auto UK

Rated 5 out of 5 stars

Great service

Great service, keep you informed and very pleasant to deal with.

February 8, 2023
Fix Auto UK - Fix Auto Barnsley logo

Reply from Fix Auto UK - Fix Auto Barnsley

Hi Julie, Thank you very much for your kind comments, we will ensure these are relayed to the team. Thanks Fix Auto Barnsley

Rated 5 out of 5 stars

Great service

Great service. Melanie, the receptionist, is wonderful, very helpful and supportive. Simon is very friendly and helpful. This bodyshop did a great job to my vehicle. I would highly recommend Fix Auto Barnsley to everyone.

November 15, 2022
Rated 3 out of 5 stars

Vehicle paintwork seemingly rushed and…

Vehicle paintwork seemingly rushed and returned with unacceptable surface finish requiring further attention coupled with failure to correctly refit parts dissembled for bodyshop work.
Nice people to deal with but seemingly too busy and rushing vehicles thru to keep up with demand,
causing quality to be sacrificed.

October 19, 2022
Rated 2 out of 5 stars

I will never use fix auto again.

My car was sent to fix auto by my insurance,i would not recomend this company to anyone,work was never finished after 7 months,the scottish manager is very rude and argumentative,need to learn how to speak to customers.

July 20, 2022
Unprompted review
Fix Auto UK - Fix Auto Barnsley logo

Reply from Fix Auto UK - Fix Auto Barnsley

Hi There,
Thank you for taking the time to review our services and we apologise for our delayed response.
We try to keep our customers informed with any new information throughout the repair process that directly affects the customer. We have taken on board your comments surrounding our communication and response time are relayed back to those that dealt with your repair.
We can ensure you that the Fix Auto UK network pride ourselves in excellent customer service across all of our bodyshops and hope that in the future we are able to offer a better experience.
Thanks
Fix Auto UK

Rated 5 out of 5 stars

Excellent service

Excellent service, fix autos is my previous insurance companies accident repairers. Dropped off my car and collected s lovely coirtesy car, which. I was totally gutted to part with when mine was repaired. My cars MOT was due whilst in for repairs and they kindly took mine to another gatage to get this done whilst it was with them. Would happily recommend.

March 30, 2022

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