Fix Auto UK - Fix Auto Buckingham Reviews 755

TrustScore 5 out of 5

4.8

Units 1 & 2 Buckingham Court, Buckingham Road, NN13 7EU Brackley, Northamptonshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

From start to finish, communication excellent, the gentleman who picked up and dropped off my car was very pleasant. The work was completed quickly and to my satisfaction. Would use again.

Rated 5 out of 5 stars

Pleasant, efficient staff both on the phone and the ones who picked up my van and brought it back. They worked within my deadline, which I am grateful for. The damage was repaired and the side door sl... See more

Rated 4 out of 5 stars

Everyone I spoke to was extremely courteous and helpful. The work done was excellent, the car was even returned cleaned and looking like a new car! The loss of one star was because when I was quoted... See more

Company replied

Rated 4 out of 5 stars

This is the second time I have had to use Fix Auto in a short space of time. Again their bodywork repair work has been excellent, you can't tell there had been any damage to speak of. Their speed o... See more

Company replied


Company details

  1. Auto Repair Shop
  2. Auto Body Shop
  3. Auto Dent Removal Service
  4. Car Repair and Maintenance
  5. Car Service

Written by the company

Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • Units 1 & 2 Buckingham Court, Buckingham Road, NN13 7EU, Brackley, Northamptonshire, United Kingdom

  • 01280 822671

4.8

Excellent

TrustScore 5 out of 5

755 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Fantastic communication and repair

Fantastic communication and repair. Kind staff, always polite and helpful

June 18, 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Buckingham

Dear Rebecca,

Thank you so much for your 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority.

Best regards,
Sharon, Fix Auto Buckingham

Rated 5 out of 5 stars

Professional and friendly

I was so pleased with every stage of the work. The car was collected from my house completely at my convenience. I was updated at every stage by personal phone call. The car was delivered in a lovely valeted condition and the repair done efficiently. All interactions were pleasant and friendly and the staff were very well dressed.

June 14, 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Buckingham

Hi Christine
Thank you for your kind words and 5-star review. We’re thrilled to hear that you were happy with the communication and repairs. We strive to keep our customers informed throughout the repair process. Excellent customer service is always our goal, and we are glad we met your expectations.

Best Regards
Sharon, Fix Auto Buckingham

Rated 5 out of 5 stars

Fix Auto did an excellent job

Fix auto were friendly and kept me informed about how the repairs were going. The repairs were finished on the day they had predicted and ithe car was ready for me when I went to collect it.
The repairs were done to a VERY high standard.

June 17, 2025
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Reply from Fix Auto UK - Fix Auto Buckingham

Hi Robin
Thank you for your kind words and 5-star review. We’re thrilled to hear that you were happy with the communication and repairs. We strive to keep our customers informed throughout the repair process. Excellent customer service is always our goal, and we are glad we met your expectations.

Best Regards
Sharon, Fix Auto Buckingham

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish, kept me informed. Staff on phone helpful and driver who collected and dropped off my vehicle polite and friendly. All repairs complete within 5 days. Very happy

June 13, 2025
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Reply from Fix Auto UK - Fix Auto Buckingham

Dear Annette,

Thank you so much for your glowing 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.

Best regards,
Sharon, Fix Auto Buckingham

Rated 5 out of 5 stars

Fix Auto in Brackley were wonderful

Fix Auto in Brackley were wonderful. After many phone calls from Justin trying to sort out 3rd party paperwork, we had constant updates from him and Shelly informing us of each step. The car was not only fixed beautifully but sparkling inside and out. A great team that went above and beyond.

June 13, 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Buckingham

Hi Emma
Thank you for your kind words and 5-star review. We’re thrilled to hear that you were happy with the communication and repairs. We strive to keep our customers informed throughout the repair process. Excellent customer service is always our goal, and we are glad we met your expectations.

Best Regards
Sharon, Fix Auto Buckingham

Rated 5 out of 5 stars

Van was repaired well and valeting was…

Van was repaired well and valeting was an excellent extra.

June 5, 2025
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Reply from Fix Auto UK - Fix Auto Buckingham

Dear Helen,

Thank you so much for your glowing 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.

Best regards,
Sharon, Fix Auto Buckingham

Rated 5 out of 5 stars

Great work, great service

Repaired a scuff on my bumper. Work was done to a god standard and they kept me informed throughout.

May 29, 2025
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Reply from Fix Auto UK - Fix Auto Buckingham

Hi Md
Thank you for your kind words and 5-star review. We’re thrilled to hear that you were happy with the communication and repairs. Excellent customer service is always our goal, and we are glad we met your expectations.

Best Regards
Sharon, Fix Auto Buckingham

Rated 5 out of 5 stars

Excellent experience with Fix Auto

We had an excellent experience with Fix Auto in Brackley. They kept us fully informed of the progress, thanks Shelley. They completed the work very quickly. We had a tiny issue with the courtesy vehicle, but they were able to resolve this very quickly. Fantastic repair, all as new. Van was left clean and tidy. Thanks for a very positive experience 😊

June 5, 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Buckingham

Dear Corma,

Thank you very much for your fantastic 5-star review! We are delighted to hear that you were pleased with our car body repair services. Ensuring your vehicle looks its best is and is safe is our primary goal.

Best regards,
Sharon, Fix Auto Buckingham

Rated 5 out of 5 stars

Beetle repairs

Sent my Beetle here for repairs after a minor accident. Staff were super helpful and friendly with great communication throughout the whole process.

June 4, 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Buckingham

Hi Ally
Thank you for your kind words and 5-star review. We’re thrilled to hear that you were happy with the communication and repairs. We strive to keep our customers informed throughout the repair process. Excellent customer service is always our goal, and we are glad we met your expectations.

Best Regards
Sharon, Fix Auto Buckingham

Rated 5 out of 5 stars

Ford c max repair

The car was repaired perfectly and there communication and timing was exceptional.

April 17, 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Buckingham

Hi Mr Gibbs
Thank you for your kind words and 5-star review. We’re thrilled to hear that you were happy with the communication and repairs. We strive to keep our customers informed throughout the repair process. Excellent customer service is always our goal, and we are glad we met your expectations.

Best Regards
Sharon, Fix Auto Buckingham

Rated 5 out of 5 stars

Brilliant service

Big shout out to Lauren for going above and beyond! She stayed late so I could collect my car after work, which made a huge difference. Great service, friendly team, and the repair was done perfectly. Highly recommend this place—thanks again, Lauren!

June 3, 2025
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Reply from Fix Auto UK - Fix Auto Buckingham

Dear Laur,

Thank you very much for your fantastic 5-star review! We are delighted to hear that you were pleased with our car body repair services. Ensuring your vehicle looks its best is and is safe is our primary goal.

Your comments have been forwarded to Lauren.

Best regards,
Sharon, Fix Auto Buckingham

Rated 5 out of 5 stars

Work done really quickly

Work done really quickly, and very pleased with the result. Thanks

May 28, 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Buckingham

Dear Rhianydd,

Thank you very much for your 5-star review! We are delighted to hear that you were pleased with our car body repair services. Ensuring your vehicle looks its best is and is safe is our primary goal.

Best regards,
Sharon, Fix Auto Buckingham

Rated 5 out of 5 stars

Given my vehicle via insurance claim…

Given my vehicle via insurance claim for repair and they did fantastic job

May 6, 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Buckingham

Dear Murali,

Thank you so much for your 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.

Best regards,
Sharon, Fix Auto Buckingham

Rated 5 out of 5 stars

I highly recommend Fix Auto for your…

I highly recommend Fix Auto for your car repairs. They were very professional let you informed via email and sms the timeline or your vehicle repairs.

May 29, 2025
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Reply from Fix Auto UK - Fix Auto Buckingham

Dear Sumesh,

Thank you so much for your 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.

Best regards,
Sharon, Fix Auto Buckingham

Rated 5 out of 5 stars

“5 Star Shelly” !!!

Really faultless service. Shelly was amazing on the front desk keeping my updated all the way through the process. Which unfortunately was lengthy and very draining but I felt very looked after by her. She managed to source a hire car for myself very last minute which I’m very grateful for :)

May 29, 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Buckingham

Hi Owen
Thank you for your kind words and 5-star review. We’re thrilled to hear that you were happy with the communication and repairs. We strive to keep our customers informed throughout the repair process. Excellent customer service is always our goal, and we are glad we met your expectations.
Your comments have been forwarded to Shelly.

Best Regards
Sharon, Fix Auto Buckingham

Rated 5 out of 5 stars

Impeccable service from the first phone…

Impeccable service from the first phone call. The work has been done to a high standard. The communication and regular text messages kept me informed of the cars progress throughout. I couldn't recommend them enough. When I picked the car up it was beautifully cleaned. Thank you for all your work with the repair.

May 20, 2025
Unprompted review
Fix Auto UK - Fix Auto Buckingham logo

Reply from Fix Auto UK - Fix Auto Buckingham

Dear Andrew

Thank you so much for your glowing 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.

Best regards,
Sharon, Fix Auto Buckingham

Rated 5 out of 5 stars

Very efficient and friendly team

Very efficient and friendly team

May 16, 2025
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Reply from Fix Auto UK - Fix Auto Buckingham

Good Morning
Thank you for your kind words, your feedback is very much appreciated.

Kind Regards
Sharon, Fix Auto Buckingham

Rated 5 out of 5 stars

Positive experience

Shelly on reception was really friendly and on it with communication. The people fixing my car were good at explaining things to me and did a great job on the car, as well as going the extra mile to help me with a warning that popped up on my car when I’d left. Overall everyone at Fix Auto was just really helpful.

May 8, 2025
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Reply from Fix Auto UK - Fix Auto Buckingham

Dear Han

Thank you so much for your glowing 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.

Best regards,
Sharon, Fix Auto Buckingham

Rated 5 out of 5 stars

Brilliant service from start to finish

Brilliant service from start to finish. Both Sharon and Paul were really helpful throughout the time my car was with them. Very efficient and my car was delivered back looking like new. Thank you I really appreciate it.

May 14, 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Buckingham

Dear Jenny,

Thank you so much for your glowing 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.

Best regards,
Sharon, Fix Auto Buckingham

Rated 5 out of 5 stars

Shelley was brilliant at keeping us up…

Shelley was brilliant at keeping us up to date and chasing our Insurance company for the outstanding information needed to complete the job. Our car was repaired within the quoted timeframe and we were updated via text throughout.

May 9, 2025
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Reply from Fix Auto UK - Fix Auto Buckingham

Dear Sarah

Thank you so much for your glowing 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.

Best regards,
Sharon, Fix Auto Buckingham

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