From start to finish, communication excellent, the gentleman who picked up and dropped off my car was very pleasant. The work was completed quickly and to my satisfaction. Would use again.
Location
Switch locationUnits 1 & 2 Buckingham Court, Buckingham Road, NN13 7EU Brackley, Northamptonshire, GB
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See what reviewers are saying
Pleasant, efficient staff both on the phone and the ones who picked up my van and brought it back. They worked within my deadline, which I am grateful for. The damage was repaired and the side door sl... See more
Everyone I spoke to was extremely courteous and helpful. The work done was excellent, the car was even returned cleaned and looking like a new car! The loss of one star was because when I was quoted... See more
Company replied
This is the second time I have had to use Fix Auto in a short space of time. Again their bodywork repair work has been excellent, you can't tell there had been any damage to speak of. Their speed o... See more
Company replied
Company details
Written by the company
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Keeping You Driving Forward
Written by the company

- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Units 1 & 2 Buckingham Court, Buckingham Road, NN13 7EU, Brackley, Northamptonshire, United Kingdom
- 01280 822671
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Fantastic communication and repair
Fantastic communication and repair. Kind staff, always polite and helpful

Reply from Fix Auto UK - Fix Auto Buckingham
Professional and friendly
I was so pleased with every stage of the work. The car was collected from my house completely at my convenience. I was updated at every stage by personal phone call. The car was delivered in a lovely valeted condition and the repair done efficiently. All interactions were pleasant and friendly and the staff were very well dressed.

Reply from Fix Auto UK - Fix Auto Buckingham
Fix Auto did an excellent job
Fix auto were friendly and kept me informed about how the repairs were going. The repairs were finished on the day they had predicted and ithe car was ready for me when I went to collect it.
The repairs were done to a VERY high standard.

Reply from Fix Auto UK - Fix Auto Buckingham
Excellent service from start to finish
Excellent service from start to finish, kept me informed. Staff on phone helpful and driver who collected and dropped off my vehicle polite and friendly. All repairs complete within 5 days. Very happy

Reply from Fix Auto UK - Fix Auto Buckingham
Fix Auto in Brackley were wonderful
Fix Auto in Brackley were wonderful. After many phone calls from Justin trying to sort out 3rd party paperwork, we had constant updates from him and Shelly informing us of each step. The car was not only fixed beautifully but sparkling inside and out. A great team that went above and beyond.

Reply from Fix Auto UK - Fix Auto Buckingham
Van was repaired well and valeting was…
Van was repaired well and valeting was an excellent extra.

Reply from Fix Auto UK - Fix Auto Buckingham
Great work, great service
Repaired a scuff on my bumper. Work was done to a god standard and they kept me informed throughout.

Reply from Fix Auto UK - Fix Auto Buckingham
Excellent experience with Fix Auto
We had an excellent experience with Fix Auto in Brackley. They kept us fully informed of the progress, thanks Shelley. They completed the work very quickly. We had a tiny issue with the courtesy vehicle, but they were able to resolve this very quickly. Fantastic repair, all as new. Van was left clean and tidy. Thanks for a very positive experience 😊

Reply from Fix Auto UK - Fix Auto Buckingham
Beetle repairs
Sent my Beetle here for repairs after a minor accident. Staff were super helpful and friendly with great communication throughout the whole process.

Reply from Fix Auto UK - Fix Auto Buckingham
Ford c max repair
The car was repaired perfectly and there communication and timing was exceptional.

Reply from Fix Auto UK - Fix Auto Buckingham
Brilliant service
Big shout out to Lauren for going above and beyond! She stayed late so I could collect my car after work, which made a huge difference. Great service, friendly team, and the repair was done perfectly. Highly recommend this place—thanks again, Lauren!

Reply from Fix Auto UK - Fix Auto Buckingham
Work done really quickly
Work done really quickly, and very pleased with the result. Thanks

Reply from Fix Auto UK - Fix Auto Buckingham
Given my vehicle via insurance claim…
Given my vehicle via insurance claim for repair and they did fantastic job

Reply from Fix Auto UK - Fix Auto Buckingham
I highly recommend Fix Auto for your…
I highly recommend Fix Auto for your car repairs. They were very professional let you informed via email and sms the timeline or your vehicle repairs.

Reply from Fix Auto UK - Fix Auto Buckingham
“5 Star Shelly” !!!
Really faultless service. Shelly was amazing on the front desk keeping my updated all the way through the process. Which unfortunately was lengthy and very draining but I felt very looked after by her. She managed to source a hire car for myself very last minute which I’m very grateful for :)

Reply from Fix Auto UK - Fix Auto Buckingham
Impeccable service from the first phone…
Impeccable service from the first phone call. The work has been done to a high standard. The communication and regular text messages kept me informed of the cars progress throughout. I couldn't recommend them enough. When I picked the car up it was beautifully cleaned. Thank you for all your work with the repair.

Reply from Fix Auto UK - Fix Auto Buckingham

Reply from Fix Auto UK - Fix Auto Buckingham
Positive experience
Shelly on reception was really friendly and on it with communication. The people fixing my car were good at explaining things to me and did a great job on the car, as well as going the extra mile to help me with a warning that popped up on my car when I’d left. Overall everyone at Fix Auto was just really helpful.

Reply from Fix Auto UK - Fix Auto Buckingham
Brilliant service from start to finish
Brilliant service from start to finish. Both Sharon and Paul were really helpful throughout the time my car was with them. Very efficient and my car was delivered back looking like new. Thank you I really appreciate it.

Reply from Fix Auto UK - Fix Auto Buckingham
Shelley was brilliant at keeping us up…
Shelley was brilliant at keeping us up to date and chasing our Insurance company for the outstanding information needed to complete the job. Our car was repaired within the quoted timeframe and we were updated via text throughout.

Reply from Fix Auto UK - Fix Auto Buckingham
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