The quality of service received from Rebecca King the Customer Services Advisor was outstanding. Rebecca answered any questions we had and put our minds at ease throughout the process. Work was comp... See more
Company replied
Location
Switch locationMacfarlane Court Unit 1, Gapton Hall Industrial Estate, NR31 0LT Great Yarmouth, England, GB
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Really happy with the repairs done to my car. The receptionist was lovely, really helpful, and kept me updated throughout. Everything was taken care of smoothly and professionally. Great service from... See more
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The car is very well repaired as far as I can see; having so far only driven it up the road in the dark to check the lights and the general workings and driving feel. It seemed a long time taken to re... See more
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Had my car repaired by Fix-Auto GY (formerly Red Rocket) after third party damage. Communication was great, they covered everything, including courtesy car drop-off on completion. All as quoted and co... See more
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Company details
About Fix Auto UK - Fix Auto Great Yarmouth
Written by the company
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Macfarlane Court Unit 1, Gapton Hall Industrial Estate, NR31 0LT, Great Yarmouth, England, United Kingdom
- 01493 652588
4.7
Excellent
111 reviews
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Car repair was of good quality and…
Car repair was of good quality and guaranteed for as long as we owned the car, was very satisfied.
October 10, 2025
Reply from Fix Auto UK - Fix Auto Great Yarmouth
Good Morning,
We're happy to hear that you were very satisfied with the quality of our car repair. thank you for your feedback.
Kind regards
Fix Auto Great Yarmouth
A thorough repair was made
A thorough repair was made and we are happy with the work that was completed on our car. When discussing the work that was required, we were confident that you were ensuring that our car was returned to us in the excellent condition it was in before our non-fault accident. The only criticism that we have is that a courtesy car was not available to us for the duration of the repair. We could have had one 3 weeks in, but agreed that we could wait until we returned from holiday, as we were due to go away a couple of days later. However, there was not a car available for us upon our return. When one did become available it was only a week before our car was due to be returned (total repair time 8 weeks), we decided to not have it. This was because FixAuto had kindly agreed to drop our car off at our house if we didn't have the courtesy car, which suited us better. Another reason that we decided not to have the courtesy car for the last week was that it would have been a Fiat 500 which was far too small for our requirements. Unfortunately 'like for like' was not a factor when providing courtesy cars. Had we not got another car in the family, we would have really struggled without a courtesy car, even a Fiat 500, for the course of 8 weeks. Overall, we are pleased with the service and the quality of repairs that we received.
September 18, 2025
Reply from Fix Auto UK - Fix Auto Great Yarmouth
Good Morning,
We're happy to hear that you were pleased with the thorough repair of your car. We appreciate your feedback. Thank you for your comments.
Fix Auto Great Yarmouth
Great from start to finish
Great from start to finish, and even dropped my vehicle back to me, thanks again for a superb job
September 10, 2025
Reply from Fix Auto UK - Fix Auto Great Yarmouth
Good Morning,
We're happy to hear that your experience was great from beginning to end, including the vehicle drop-off. Thank you for your superb feedback!
Fix Auto Great Yarmouth
Great service again from Fix Auto
Great service again from Fix Auto and Rebecca and James are a pleasure to work with and do their very best to provide a high quality customer service aligned with good workmanship. Highly recommend.
August 18, 2025
Reply from Fix Auto UK - Fix Auto Great Yarmouth
Good Morning,
We appreciate you taking the time to share your positive experience! We're so glad to hear you received great service and were happy with our team's dedication to high-quality customer care and workmanship.
Kind regards
Fix Auto Great Yarmouth
Great!
I had my car repaired after an incident, through my insurance company. This was the garage chosen and I'm very glad, as the service was great. Rebecca was very helpful and gave great service, and the mechanics did a great job in fixing my car. They also cleaned it inside and out before collection, which I thought was a nice touch!
Would recommend highly
August 27, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Great Yarmouth
Good Afternoon,
We're happy to hear that you had a great experience with our service! It's wonderful that you found our team helpful and that you were pleased with the repair work. Thank you.
Fix Auto Great Yarmouth
Friendly, professional service
Very nice people to do business with. I felt from the outset that my car was in good hands, and indeed it was returned to me promptly following a well-executed repair. They gave it a full valet, too, so that the car was much cleaner when I got it back than when I'd left it with them. A friendly, professional service from Rebecca and her colleagues; a job well done.
July 17, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Great Yarmouth
Good Afternoon Mr. Booth
We appreciate you taking the time to leave us a 5-star review! We're so glad to hear that you felt your car was in good hands and that you were pleased with the repair and valet service. We aim to provide a friendly and professional service to all our customers. We will pass on your lovely words to the rest of our team.
Kind regards
Fix Auto Great Yarmouth
good communication and informative…
good communication and informative during repair being carried out
July 9, 2025
Reply from Fix Auto UK - Fix Auto Great Yarmouth
Good Afternoon,
We appreciate you taking the time to leave us this positive feedback. We're happy to hear that you were well-informed during the repair process.
Fix Auto UK
Excellent communication throughout
Excellent communication throughout. The job done on the car could not fault!
July 14, 2025
Reply from Fix Auto UK - Fix Auto Great Yarmouth
Good Morning
We're happy to hear that our communication was excellent and that you were pleased with the work completed on your car. Thank you!
Kind regards
Rebecca
There were very helpful with any…
There were very helpful with any problems with courtesy car,making they're way to come out to help.
My car was very well done clean inside & out looked like a brand new car very impressed, I'd like to thank the people who worked on my car a great job .
July 7, 2025
Reply from Fix Auto UK - Fix Auto Great Yarmouth
Good Morning,
We appreciate your kind review and 5-star rating! We're so glad to hear you were happy with the courtesy car service and the excellent work done on your vehicle. We will share your feedback with our team.
Kind regards
Fix Auto UK
Great communication and within deadline as specified.
Had my car repaired by Fix-Auto GY (formerly Red Rocket) after third party damage. Communication was great, they covered everything, including courtesy car drop-off on completion. All as quoted and completed within the timescale specified.
June 24, 2025
Reply from Fix Auto UK - Fix Auto Great Yarmouth
Good Afternoon.
We're happy to hear that our communication and service met your needs after the third-party damage to your car. We appreciate your positive feedback regarding the repairs and service provided Thank you!
Kind regards
Fix Auto Great Yarmouth
Very professional and friendly service
June 17, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Great Yarmouth
Good morning,
Thank you very much for taking the time to leave us such a lovely review.
Kind regards
Rebecca
Excellent service
Very friendly. Quick service. Good quality finish.
Car cleaned inside and out. Would thoroughly recommend.
May 23, 2025
Reply from Fix Auto UK - Fix Auto Great Yarmouth
Good Morning,
We appreciate your kind words and 5-star rating! We're glad you were happy with our quick service, the quality of the finish.
Kind regards
Fix Auto Great Yarmouth
Excellent service
Excellent service. Really friendly helpful staff. Very pleased with the repair thank you.
May 8, 2025
Reply from Fix Auto UK - Fix Auto Great Yarmouth
Good morning,
Thank you for your kind words and taking the time to leave us a review. We're thrilled to hear you were happy with our service and the quality of the repair.
Kind regards
Fix Auto Great Yarmouth
Reply from Fix Auto UK - Fix Auto Great Yarmouth
Hi,
Thank you for taking the time to review our services, as you know we did not complete any repairs on your vehicle due to a decision that was out of our control. We apologise for any inconvenience caused we can ensure you that at Fix Auto Great Yarmouth we pride ourselves in excellent customer service and hope that in the future we are able to offer a better experience.
Thanks
Reply from Fix Auto UK - Fix Auto Great Yarmouth
Good Afternoon,
Thank you for your kind words. We're thrilled to hear you had a great experience and would recommend us to others. We appreciate your positive feedback.
Kind regards
Rebecca
Excellent communication with the…
Excellent communication with the receptionist. Car job well done.
April 2, 2025
Reply from Fix Auto UK - Fix Auto Great Yarmouth
Good Morning,
Thank you for leaving us a lovely review and we are pleased that you were happy with the service and repairs to your vehicle.
Kind regards
Fix Auto Great Yarmouth
The repair process was straightforward…
The repair process was straightforward and our car was repaired in the stated time scale.
Rebecca kept us updated via phone and email making the process stress free.
The repairs were carried out to a high standard and the car was lovely and clean on collection.
March 20, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Great Yarmouth
Good Morning,
We appreciate your kind words and are thrilled to hear that you had a positive experience with our repair process. We strive to make the experience as smooth and stress-free as possible for our customers, and it's wonderful to know that Rebecca's communication and the quality of the repairs met your expectations.
Kind regards
Fix Auto Great Yarmouth
Brilliant spray job thanks!!
March 13, 2025
Reply from Fix Auto UK - Fix Auto Great Yarmouth
Good Afternoon,
We're so glad to hear you were happy with the work.
Kind regards
Fix Auto Great Yarmouth
Kept me up to date with how things were…
Kept me up to date with how things were coming alone, collected and delivered my car back to me which was really helpful
March 26, 2025
Reply from Fix Auto UK - Fix Auto Great Yarmouth
Good Morning,
Thank you very much for your lovely words and we are very pleased to hear you were happy with the service provided.
Kind Regards
Fix Auto Great Yarmouth
Very prompt service and a job well done
March 12, 2025
Reply from Fix Auto UK - Fix Auto Great Yarmouth
Good Afternoon,
Thank you for your kind words. We're happy to hear that you were pleased with our service and the quality of our work.
Kind regards
Fix Auto Great Yarmouth
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