Fix Auto UK - Fix Auto Keighley Reviews 145

Fabulous service car collected and returned in quick time looking like new. Thanks to Dave for the updates wouldn’t think twice about using your services again 😊
Carole Vizzard

Good communication and organisation, did get one appointment cancelled due to an influx of emergency work they had come in due to the bad weather but the repair job is 10/10

Very good service. Came to pick up my car, explained everything and the car looks fab post the fix! Thanks to all involved!

Special shout to David and Kai at the Keighley branch!

The promptness and courtesy of my contact Driver, David, and his colleague Kai, and the fact that the repairs were carried out within my preferred timescale. The service and efficiency throughout a very stressful time was a great help. My thanks to to the office staff Isabelle and Amelia who dealt with the phone calls.

Very friendly and helpful. Good job

Excellent service, the repairs to my car had it looking like new. Communication was brilliant, would highly recommend

Recently carried out repair work on my car very happy with the end result, all the staff members I came across were professional and helpful would definitely recommend to others

They kept me informed about my car repairs and send photos of the progress.all the staff I spoke with in person were polite. The car was clean and the paint job excellent. Had a small issue with the washer pipe which was rectified today. I must thank Kai for his professional attention and polite attitude

Car repair completed as indicated, car clean on collection

Amazing service! Everyone was so friendly and professional I can’t recommend this garage enough. If I ever need anything undertaking on my car again I won’t take it anywhere else

Everything explained and work agreed with me beforehand. All staff polite and courteous. Good courtesy car provided. Work shown what had been completed. I would highly recommend them to anyone having any work done on their car. My car had been cleaned both inside and outside. The young lad who assisted me when I dropped my car off and picked it up has excellent people skills when dealing with customers.
A good experience all round.

The first contact at the centre was a very warm welcome from Daren. Checking the car over he was very helpful.

They kept me up to date with the progress of my car, very friendly honest, happy to help, put my mind at ease, responded to my emails quickly,
My car runs like a dream, can’t fault these guys at all.

Excellent Service
After a mishap to the front end of the car my insurance company informed me to take my car to Fix car repairs at Keighley. The staff were very professional and helpful.
The car was returned after a week repaired , I was impressed with the quality of the repair. The car had also been given a full valeted which was a bonus .
I again highlight the service was excellent

I had a paint repair done on the side and front of my vehicle. The communication was very good. I had a very nice courtesy car while mine was being repaired.When the work was completed Fix had done a good job,I was very pleased with the result. Good customer service 👍

Had my accident in November 23. While my vehicle was in the workshop I had a courtesy car. There was absolutely no problem with this. From the moment they took my vehicle away I have had to chase them for any information about what was happening. When they returned my vehicle I immediately informed them that the vehicle wasn’t right. It had not been fully repaired. After days of chasing to speak with someone they agreed to take the vehicle back and make an assessment what I was saying. They returned it saying they could find no fault. Since then they will not respond to my correspondence.
I have the main dealers confirmation that all the necessary repairs following my accident have not been carried out. In fact they have said if I continue to drive my vehicle i will cause irreparable damage to the engine. Since my vehicle was returned I have been emailed and received telephone calls requesting me to leave a review. I have resisted leaving any feedback believing that they would resolve my complaint. But two months on without any communication leaves a feeling of a very bad experience. One star is far too many for this company. I am sure that this will not be found on the web site as a review.

The company provided a courtesy car when they collected mine from home.
One week later they called to say my repair was complete.
When I reviewed the work I was most impressed - top quality finish.

Professional, courteous and efficient. Job done on my car was excellent….thanks very much

Kept up to date throughout the repair and a great job done