Fix Auto UK - Fix Auto Keighley Reviews 146

TrustScore 5 out of 5

4.8

Victoria Works, Skipton Rd, BD20 7DS Keighley, W Yorkshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

My car was damaged in a minor incident and Fix Auto was the repair shop used by my insurance company. They arranged a booking very quickly. A courtesy car was provided to minimise disruption and the r... See more

Company replied

Rated 5 out of 5 stars

Needed an expert body shop repair to some Storm damage suffered when roof tile was blown off onto my 5 month old Yaris Cross. It punched a hole through the roof above the drivers door & caused several... See more

Company replied

Rated 5 out of 5 stars

Our car went in for repair via our insurance agent, after we had been hit. From the first contact everything was organised & we were kept informed Amelia was friendly & helpful. Hopefully we won't... See more

Company replied

Rated 5 out of 5 stars

I had a great experience with Fix Auto in Keighley after a recent bump. From the start, Amelia was incredibly professional and made a stressful situation much easier. She gave me updates and talked me... See more

Company replied


Company details

  1. Auto Repair Shop
  2. Auto Body Shop
  3. Auto Dent Removal Service
  4. Car Repair and Maintenance
  5. Car Service

Written by the company

Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • Victoria Works, Skipton Rd, BD20 7DS, Keighley, W Yorkshire, United Kingdom

  • 01535 632722

4.8

Excellent

TrustScore 5 out of 5

146 reviews

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Rated 5 out of 5 stars

Absolutely top service & quality work…

Absolutely top service & quality work got done on my car friendly staff 10/10 from me would 100% recommend this company thanks very much for your service

November 21, 2023
Unprompted review
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Reply from Fix Auto UK - Fix Auto Keighley

Keith, We absolutely love your review, thank you.

Rated 5 out of 5 stars
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Reply from Fix Auto UK - Fix Auto Keighley

Miranda, brilliant news to hear that you find out staff delightful and helpful and I am super happy you were kept well informed over your vehicle repairs that is what we are aiming to deliver. If you need anything you know where we are

Rated 5 out of 5 stars

The service was excellent

The service was excellent. Highly delighted with the repair and Nick and Ian were a pleasure to deal with.

November 8, 2023
Unprompted review
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Reply from Fix Auto UK - Fix Auto Keighley

Thank you so much 😁

Rated 5 out of 5 stars

Car repair

Just like to say service was second to none friendly staff an kept us up-to-date at all times

November 7, 2023
Unprompted review
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Reply from Fix Auto UK - Fix Auto Keighley

We are happy that you are happy 😁

Rated 5 out of 5 stars

A very friendly team of staff

A very friendly team of staff. Excellent work carried out on my car. Would definitely recommend them

November 1, 2023
Unprompted review
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Reply from Fix Auto UK - Fix Auto Keighley

Good Morning William, Thank you so much for your review and your recommendation you know where we are if you need anything at all. Thank you Fix Auto Keighley

Rated 5 out of 5 stars

Excellent service

Excellent service, repairs after an accident, done to a very high standard, communication whilst car was being repaired very good, also so when car was being returned, highly recommended.

October 25, 2023
Unprompted review
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Reply from Fix Auto UK - Fix Auto Keighley

Thank you so much for taking your time to leave us such a kind review, If you need anything in the future please do not hesitate to contact us.

Rated 5 out of 5 stars

5 stars all round

Superb service from start to finish and my car was expertly delivered and sorted by Nick and Ian. 5 stars fully deserved!

October 23, 2023
Unprompted review
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Reply from Fix Auto UK - Fix Auto Keighley

Good morning Mr Davidson,
Thank you so much for your 5 star review, we appreciate you taking your time to leave it for us, if you need anything in the future please contact us.

Rated 5 out of 5 stars

Excellent customer service contacted me…

Excellent customer service contacted me for a date to have my car taken to Fix Auto. Rang me prior to picking up car, all work carried out to a high standard. Contacted me to arrange a date and time to deliver my car. The same man picked up and dropped off my car was very pleasant. I would definitely recommend using Fix Auto Keighley. Everything was done without a hitch or drama. Fantastic staff.

October 19, 2023
Unprompted review
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Reply from Fix Auto UK - Fix Auto Keighley

Thank you so much for your lovely review.
If you need anything in the future do not hesitate to contact us!
Fix Auto Keighley.

Rated 5 out of 5 stars

Great service from Fix Auto

Great service from Fix Auto. Communication on the phone was good organising collecting and delivery of my car. Workmanship on my car carried out was to a high standard. Would highly recommend.

October 9, 2023
Unprompted review
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Reply from Fix Auto UK - Fix Auto Keighley

We truly appreciate you taking the time to leave us such a positive and kind review. Thank you if you need anything please do not hesitate to get in touch with me.
Thank you

Rated 5 out of 5 stars

Good customer services

Good customer services, collection and delivery on time. work carried out is good.

September 3, 2023
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Reply from Fix Auto UK - Fix Auto Keighley

Thank you so much for your kind words, We are happy you're happy!!
Fix Auto Keighley.

Rated 5 out of 5 stars

Excellent Service

Excellent Service. Kept us informed on progress of works. Staff we dealt with at the office and delivery of vehicle were excellent. Repairs to vehicle were very good and vehicle valeted on completion.

August 14, 2023
Unprompted review
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Reply from Fix Auto UK - Fix Auto Keighley

Thank you so much for your kind words, We are happy you're happy!!
Fix Auto Keighley.

Rated 5 out of 5 stars

Excellent

The staff at Leeds are extremely friendly and professional. They keep you informed at every stage and the workmanship is outstanding.

August 3, 2023
Unprompted review
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Reply from Fix Auto UK - Fix Auto Keighley

Thank you for taking the time to leave a review for our company, it is truly appreciated!!

Rated 4 out of 5 stars

Fabia repair

Quick repair after a slight accident.
Good communication throughout via texts,e mails and phone calls.
Only downside was upon return to my home the LCD display screen started playing up,don’t know if this was connected to repair or not, but otherwise happy.

July 25, 2023
Unprompted review
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Reply from Fix Auto UK - Fix Auto Keighley

Thank you for taking the time to leave a review.
Please can you email me at hub@tfsmiths.co.uk for the attention of Gemma.
We can look into this and see if its accident related. Thank you

Rated 5 out of 5 stars

Good experience

Fix auto recently repaired my car and provided a courtesy car too.
Everything was handled very professionally with helpful girls on the telephone who kept you in touch and were kind and courteous.
Ian and Johnathan who brought and collected my courtesy car were also very nice and helpful.
Cannot fault the service I received at fix autos.

August 7, 2023
Unprompted review
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Reply from Fix Auto UK - Fix Auto Keighley

Hello
Thank you for your feedback, we really appreciate it and we are so happy you're happy!!

Rated 2 out of 5 stars

My car was referred to fix auto through…

My car was referred to fix auto through my insurers to repair the front bumper after having an accident. After waiting around for almost a month for the work to be done, I then heard from fix auto that they would not touch my car as it had “prior damage” and they were unable to provide a guarantee on any work done. However, after picking up my car, I instantly noticed that there was further damage inflicted on my car and it was returned to me in an even worse condition than it went in with. I understand that they have the right to decide whether to fix my car or not, it’s just that I didn’t expect to pick my car up in an even worse condition than when it went in there

June 10, 2023
Unprompted review
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Reply from Fix Auto UK - Fix Auto Keighley

Good Morning Grace,
If you could kindly contact me and provide me with your vehicle registration and your insurer so that I can look into this as a matter of urgency for you. If you can email me Gemma at hub@tfsmiths.co.uk
Thank you

Rated 5 out of 5 stars

Absolutely loved the customer service

Absolutely loved the customer service, everyone was so lovely with helping me out and guiding me when I was struggling. Would definitely recommend going to fix autos for your cars :)

May 24, 2023
Unprompted review
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Reply from Fix Auto UK - Fix Auto Keighley

Good Morning Sophia,
We love that you loved us because we loved you too!!!!
If you need anything at all please do not hesitate to get in touch with us.
Thank you
Fix Auto Keighley

Rated 4 out of 5 stars

Nice job, good service

Good service. Friendly guy Jonathan who collected/ brought courtesy car. Nice courtesy car. Helpful staff when I phoned also Steve at the garage v friendly too

May 11, 2023
Unprompted review
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Reply from Fix Auto UK - Fix Auto Keighley

Good Morning Terri,
Its great to hear you had a pleasurable experience with our staff members. I will certainly inform them of your praises. If you need anything at all please get in touch.
Thank you
Fix Auto Keighley

Rated 5 out of 5 stars

Very prompt collecting and repairing…

Very prompt collecting and repairing our vehicle before delivering it back to us.
Thank you.

May 8, 2023
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Reply from Fix Auto UK - Fix Auto Keighley

Good Morning Steve,
Glad to hear you had an amazing experience with us!! Please do not hesitate to get in touch if you need anything at all.
Thank you
Fix Auto Keighley

Rated 1 out of 5 stars

I have got very bad experience for the…

I have got very bad experience for the repair of my car.
while doing repair fix auto damages my car electric things. noting is working in my car. a lot of water in my car in boot which is damages my car. might by some body open the car boot for a long time. thats why a lot water in my car boot.

January 6, 2023
Unprompted review
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Reply from Fix Auto UK - Fix Auto Keighley

For insurance work we can only repair damage due to the accident. As the damage you are referring to is not related to the accident and was pre-existing it is not covered by your insurance claim. We can of course repair previous unrelated damage but this would be a private repair at your cost. Please accept my apologies if our previous conversations explaining this were in anyway unclear. Please do get in touch if you would like this additional work to be carried out.

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