Fix Auto UK - Fix Auto Leicester Reviews 877

TrustScore 4.5 out of 5

4.6

Lutterworth Road, Beeches Farm, LE8 6NA Leicester, GB


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Rated 5 out of 5 stars

Excellent service from Fix Auto Leicester! The repair work was flawless—my car looks as good as new, and it was returned thoroughly cleaned. Professional, reliable, and great communication throughout.... See more

Company replied

Rated 5 out of 5 stars

Fix Auto did an excellent job on my car - I was worried about matching the colour (flat red) but it was perfect. The whole set up is really professional and the staff are all friendly and helpful. H... See more

Company replied

Rated 5 out of 5 stars

Great repair & service team Agreed collection from home and return drop off after repair all went smoothly and no hassle with great communication throughout. The only slightest negative but do... See more

Company replied

Rated 5 out of 5 stars

They did a great repair on my car as you would expect and were easy to contact, friendly and helpful keeping me informed about how it was progressing and when to pick up.

Company replied


Company details

  1. Auto Repair Shop
  2. Auto Body Shop
  3. Auto Dent Removal Service
  4. Car Repair and Maintenance
  5. Car Service

Written by the company

Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • Lutterworth Road, Beeches Farm, LE8 6NA, Leicester, United Kingdom

  • 01162862212

4.6

Excellent

TrustScore 4.5 out of 5

877 reviews

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Rated 5 out of 5 stars

5🌟 professionals

Looks better than new.
Great customer service with clear communication.

March 17, 2026
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Reply from Fix Auto UK - Fix Auto Leicester

Thanks for your review!

Rated 5 out of 5 stars

My car was collected after it was…

My car was collected after it was involved in an accident and delivered back when the repair was finished. The car looked fantastic and was lovely and clean. Great work by Fox Auto UK I would definitely recommend them.

March 16, 2026
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Reply from Fix Auto UK - Fix Auto Leicester

Thanks for your review Mrs Williams! That's great to hear.

Rated 5 out of 5 stars

I was unaware that this place existed

I was unaware that this place existed. But after repairing my car. Wow perfect job well done. Paint matched. Will recommend fix autos to everyone.

March 11, 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto Leicester

Thanks for your review, we're really pleased we could help.

Rated 5 out of 5 stars

Great Service

I've had the misfortune to have my car damaged a few times and Fix Auto have always been there to help. Can't fault them at all, from the first call to reception , claim handlers, technicians and the collection drivers, a very professional and efficient team. The repairs have been completed on time and to an exceptional standard.

March 3, 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto Leicester

Thanks Dave, that's brilliant to hear.

Rated 5 out of 5 stars

Great job in repairing car

Great job in repairing car. Always kept in contact and myself updated on how the job was going. Polite professional and friendly but most of all a great job of repairing my car.

March 2, 2026
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Reply from Fix Auto UK - Fix Auto Leicester

Thanks for your review, we're glad we could help with your repair.

Rated 5 out of 5 stars

Excellent repairs

Car picked up and dropped off. Very helpful staff. Great repair work and super clean car

March 6, 2026
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Reply from Fix Auto UK - Fix Auto Leicester

Thanks Julie, that's great to hear.

Rated 5 out of 5 stars

Great job!

Fast service, good communication, quality work. Would recommend.

February 27, 2026
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Reply from Fix Auto UK - Fix Auto Leicester

Thanks for your review Rich.

Rated 5 out of 5 stars

Incredible repair centre

Incredible repair centre, super friendly and professional. I was kept up to date at all times and they were extremely accommodating to anything I needed/asked.
The repair itself was achieved to a very high standard and within a fast time frame

February 20, 2026
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Reply from Fix Auto UK - Fix Auto Leicester

What a glowing review! We're really pleased we could help with your repair, thank you again.

Rated 5 out of 5 stars

Wow!!!

Wow everyone was amazing and took great care of my truck, from Start to finish it was the best bodyshop experience I’ve had, I would especially like to mention Paula, Naomi, Laura and April for making the whole experience very simple and being kind even when I was demanding.

February 24, 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto Leicester

Thanks so much for your review Adrian, that's great to hear.

Rated 5 out of 5 stars

A pleasant experience

Despite my car needing repair, it was a pleasant experience - helpful staff and I appreciated that they picked up my car and brought it back to me nicely valeted too!

February 13, 2026
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Reply from Fix Auto UK - Fix Auto Leicester

Thanks for your review Terri, that's great to hear.

Rated 5 out of 5 stars

The staff team were amazing.

The staff team were amazing, nothing was too much trouble for them, they were polite curious and very professional, they made every transaction seemless. Particularly thanks to Laura who went above and beyond.

February 9, 2026
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Reply from Fix Auto UK - Fix Auto Leicester

That's brilliant to hear, thank you Jo.

Rated 5 out of 5 stars

Outstanding Service Every Time

I’ve taken my car to Fix Auto several times, and every experience has been excellent. The service is always top-quality, and my car looks fantastic every time I get it back.

A very special thank you to Paula and Naomi at reception. They are always so welcoming, friendly, and professional. They consistently kept me updated, explained everything clearly, and made what could have been a stressful situation completely hassle-free. Their customer service is exceptional, and they are a real credit to Fix Auto.

I would 100% recommend them to anyone needing repairs.

November 21, 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Leicester

Thanks Jess, we really appreciate your comments around our customer service.

Rated 3 out of 5 stars

Unsatisfactory communication process

It took more than a month to repair/replace a not too severe dent and broken rear fender.
The repair was authorised by Auxillis on 9th January 2026.
For weeks, I had no updates from Auto Fix. When I did finally get a voice message, it was to ask for the wheel nut. I telephoned the office and was asked to send it by RoyalMail recorded delivery at my expense. No apology that their staff who came to recover my vehicle didn't do due diligence in asking/checking with me as to its whereabouts. When I expressed my concern about having to bear the cost, I was told to chase it with Auxillis. This could've been avoided if the staff they sent to recover my vehicle had asked/checked when he took delivery. On the day, I explicitly asked if there was anything he needed from me but was told that they just needed the key. The delay in completing my car repair and extensive cost to the responsible party was avoidable if the communication was smoother.

February 4, 2026
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Reply from Fix Auto UK - Fix Auto Leicester

Hi Mr Jesse,

Your vehicle was picked up by Regal Recovery, an outsourced provider rather than our own drivers, because it was undriveable. They wouldn't have thought to ask if the lock in wheel nut was in the vehicle, unfortunately.

After stripping the vehicle, we were made aware of extra damage and had to order additional parts which added on extra time.

The repair included a new tyre, and it was only when we came to order parts that we were made aware the lock in wheel nut wasn't in the vehicle. When we spoke with you, we mentioned that if you kept receipts, you would be able to claim it back from the insurer.

We do appreciate this was inconvenient given that you're in Nottingham, and apologise for the delay. Hopefully our response goes some way to explaining the situation.

Rated 4 out of 5 stars

Service was brilliant for collection…

Service was brilliant for collection and delivery, letting people know when to expect completion could be a little better communicated but ok thanks

February 9, 2026
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Reply from Fix Auto UK - Fix Auto Leicester

Hi Jackie, sorry to hear our communication was sub-par, we'll pass that feedback onto the team. Thank you for taking the time to review us.

Rated 5 out of 5 stars

A car incident

Not having a good year with cars at the minute, but every time I’ve had a bump or incident fix auto have been there, they have helped so much, I want to specifically thank Laura, April Dan and Michael for the outstanding communication and reassurance they all gave me through this time, car looks amazing, fast pace, so thank you again

January 5, 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto Leicester

Glad to hear our team have been helpful! Hopefully the rest of 2026 will give you better luck with cars.

Rated 5 out of 5 stars

Quick fix

I had my car collected and get it fixed quickly

January 31, 2026
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Reply from Fix Auto UK - Fix Auto Leicester

Thanks for your review.

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