Fix Auto UK - Fix Auto Liverpool South Reviews 

225
•
TrustScore 5 out of 5

4.8

Woodend Avenue, Hunt Cross, LS24 9LS Liverpool, GB

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Rated 5 out of 5 stars

Absolutely brilliant service from Auto Fix Liverpool! My car was repaired in less than two weeks, and when I got it back, it was sparkling and looked as good as brand new. The quality of the work was... See more

Company replied

Rated 5 out of 5 stars

Great service. They picked my car up, kept me up to date on repairs and delivered it fully repaired and cleaned. I would happily recommend fix auto Liverpool for an excellent job

Company replied

Rated 5 out of 5 stars

Excellent service from start to finish from all at Fix Auto, following a collision in my vehicle. Top class communication from Allison and fantastic pick-up and drop-off service from their drivers.... See more

Company replied

Rated 3 out of 5 stars

I liked the fact they picked up car and brought it back. Not happy tbey gave me automatic instead of manual and the fact the engineer laughed at me when pressed brake with wrong foot by mistake and... See more

Company replied


Company details

  1. Auto Repair Shop
  2. also in
  3. Auto Body Shop
  4. Auto Dent Removal Service
  5. Car Repair and Maintenance
  6. Car Service

About Fix Auto UK - Fix Auto Liverpool South

Written by the company

Fix Auto UK – We're With You Every Step of the Way

When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.

Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.

Why Our Customers Trust Us

⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.

🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.

📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.

🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.

🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.

How It Works:

From the moment you walk through our doors, we take care of everything.

  1. Assess:
    Our specialists assess your vehicle quickly and explain exactly what needs to be done.
  2. Repair:
    Our certified teams get to work using industry-leading techniques and equipment.
  3. Return:
    We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.

Real People. Real Results.

Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.

Fix Auto UK. Your car. Your safety. Our promise.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • Woodend Avenue, Hunt Cross, LS24 9LS, Liverpool, United Kingdom

  • 0151 459 6616

4.8

Excellent

TrustScore 5 out of 5

225 reviews

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4.8

All reviews

(225)

5,825 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Polestar repair

Very polite staff.
Really well organised.
Excellent repair with clarity throughout the process.

June 23, 2026
Unprompted review
Fix Auto UK - Fix Auto Liverpool South logo

Reply from Fix Auto UK - Fix Auto Liverpool South

Hi Mr Boden

We truly appreciate your 5-star review. We are so pleased you had a positive experience with our team and service, thank you for taking the time to leave this.

Lesley Knisz, Fix Auto Liverpool South

Rated 5 out of 5 stars

Excellent service

Excellent service, on time, my car looked like new again, they made sure I was constantly updated. Dropping my car off and picking up the hire car that they organised was smooth and similar on taking hire car back my car was waiting for me. Cleaned inside and out too. Alex Lewis manager of Fix Auto was reassuring and gave 100% huge thanks.

June 3, 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto Liverpool South

Hi Alison
Thank you for your excellent review! We are so pleased to hear that we kept you updated and that your car looked like new. We appreciate your kind words about our smooth service and the reassurance you received from Alex. Thanks Again

Lesley Knisz, Fix Auto Liverpool South

Rated 5 out of 5 stars

Good workmanship great staff picked up…

Good workmanship great staff picked up car brought it back great team

June 12, 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto Liverpool South

Hi John

We appreciate your kind words. We are so happy our team provided great service. Thank you!

Lesley Knisz, Fix Auto Liverpool South

Rated 5 out of 5 stars

My car was repaired by this garage…

My car was repaired by this garage following a no fault of my own accident. The communication from Alison was great & the quality of the repair has been brilliant. Would highly recommend this company to work with. Thank you

June 1, 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto Liverpool South

Hi Justine
Thank you for your recommendation! It is great to hear you have received great communication from Alison and also the quality of repair. We really appreciate you taking the time to leave this fantastic review.

Lesley Knisz, Fix Auto Liverpool South

Rated 5 out of 5 stars

The most loveliest people going so…

The most loveliest people going so friendly staff high customer service would recommend to anyone

June 5, 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto Liverpool South

carl,

We are so glad you enjoyed your experience with our friendly staff! Thank you for your kind words, it is very much appreciated!

Lesley Knisz, Fix Auto Liverpool South

Rated 5 out of 5 stars

Would highly recommend this repair…

Would highly recommend this repair garage, no nonsense approach, quality of work was est ive seen in a long time. Really pleased with their work.

June 1, 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto Liverpool South

Hi Bill

Thank you for your great review and that you were pleased with repairs to your vehicle. Please do contact us if you need our help in the future. Thanks again.

Lesley Knisz, Fix Auto Liverpool South

Rated 5 out of 5 stars

Every thing was done properly from the…

Every thing was done properly from the booking process to the conclusion of the repairs.I was very pleased with the result.

May 21, 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto Liverpool South

Hi Gerry

We're so pleased to hear everything was handled properly from start to finish. Thank you for your wonderful feedback, it really is appreciated.

Lesley Knisz, Fix Auto Liverpool South

Rated 5 out of 5 stars

Used this company twice.my experience…

Used this company twice.my experience both occasions was very good professional service from main office staff and outstanding workmanship.

June 8, 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto Liverpool South

Hi Karen

We're so pleased to hear about your consistently positive experiences with our team and workmanship. Thank you for taking the time to leave this great review.

Lesley Knisz, Fix Auto Liverpool South

Rated 5 out of 5 stars

Excellent customer service

After a no fault accident, my car was repaired by Fix Auto Liverpool South. Everyone was polite and helpful. The job was completed on time and I was kept informed throughout. Unfortunately there was a minor problem which I was only able to bring to their attention some weeks after my car had been returned. Notwithstanding, this was taken seriously by the manager, Paul, who arranged for it to be sorted at my earliest opportunity. Everything was resolved without fuss. Great customer care.

May 26, 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto Liverpool South

Thank you so much for taking the time to write this review.

We are really glad to hear that Paul was able to put a resolution in place which was convenient to you, your kind words will be passed on to him.

Thanks again from us all at Fix Auto Liverpool South

Rated 5 out of 5 stars

brilliant job

Communication was fantastic. They collected the car from the car hire company. It was bank holiday weekend but we received the car back within five days. Delighted with the repairs, car was returned cleaned inside and out.

April 1, 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto Liverpool South

susan mckenna,

We're so pleased to hear our communication was fantastic and that we could return your car swiftly, even on a bank holiday. We're glad you were delighted with the repairs and the cleaning.

Lesley Knisz, Fix Auto Liverpool South

Rated 5 out of 5 stars

Brilliant company came and collected my…

Brilliant company came and collected my car delivered courtesy car only had my car couple of days both repairs done spot on 2 guys that done pick up delivery nice

January 26, 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto Liverpool South

Maggie Maguire,

We appreciate you taking the time to leave us a review! We're happy to hear that you were pleased with our quick service and the quality of the repairs. Thanks Maggie

Lesley Knisz, Fix Auto UK

Rated 5 out of 5 stars

My VW Polo was repaired to an excellent…

My VW Polo was repaired to an excellent standard, very pleased with the job fix auto did. Also done quicker than expected.

December 24, 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Liverpool South

Hi Olly
We are happy to hear that your VW Polo repair met your expectations! It's great to know the work was completed quickly and to a high standard. Thank you for your feedback. Have a great xmas.

Lesley Knisz, Fix Auto UK

Rated 5 out of 5 stars

P Mcgowan very pleased customer

Very good and professional Very informative right through the process text me every couple of days to inform me of the parts situation and the stages of the repair Very good 👍

December 4, 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Liverpool South

Hi Paul,
We're happy to hear that you found our service professional and informative. We appreciate your positive feedback regarding our communication about the repair process. Thank you for taking the time to leave a great review. Merry Xmas. Fix Auto Liverpool South

Lesley Knisz, Fix Auto UK

Rated 5 out of 5 stars

Yes they done a wonderful job on my car…

Yes they done a wonderful job on my car and was ready on time thank you

December 16, 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Liverpool South

Hi Maureen

We are pleased you are happy with the work completed on your car and that it was ready on time. Thank you for your positive feedback, it really is appreciated.

Lesley Knisz, Fix Auto UK

Rated 5 out of 5 stars

Seamless experience, 10 out of 10

From start to finish the process was seamless. Big shout out to Alex Lewis for top tier service. Also thank you to Mikey, callum and Alison.

The work itself is phenomenal, can't even recognise where the initial damage on the vehicle. Timing was also 10 out of 10, never thought I'd have the vehicle back so fast

October 8, 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Liverpool South

Hi Matthew
We are so pleased the process was seamless and the repair exceeded your expectations! We appreciate you acknowledging the team's efforts and your kind words. Thank you for the review as it really is appreciated. Fix Auto Liverpool South

Rated 4 out of 5 stars

Decent customer service and repair

Staff arranged pickup of vehicle, arrived on time, kept in contact with me well throughout the repair and dropped it off to my house posting keys through door as I was on holiday. Repaired to a seemingly good standard (time will tell)

Washed my car inside and out to a nice standard left no swirls on bodywork.

Small issue didnt reinflate my tyres which would have been nice but not end of the world.

September 24, 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Liverpool South

Consumer,

We appreciate you sharing your experience. We're happy to hear the vehicle pickup and repair process met your expectations, and that you were pleased with the car wash. We regret the tyres weren't reinflated and will review our procedures. Thank you for your feedback.

Rated 5 out of 5 stars

Absolutely painless process start to…

Absolutely painless process start to finish....Car picked up and returned with minimum fuss and the repair is indistinguishable..... fantastic

September 16, 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Liverpool South

Mr Brownrigg Paul,

We're happy to hear that the process was painless from beginning to end. It's great to know that the repair met your expectations. Thank you for your fantastic feedback, it really is appreciated. Fix Auto Liverpool South

Fix Auto UK

Rated 5 out of 5 stars

Couldn't fault their customer service

Couldn't fault their customer service. Polite, approachable and helpful. Thank you for making it easy for me ☺️

September 15, 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Liverpool South

Nida Mann,

We appreciate you taking the time to leave us a review. We're so happy to hear that you found our customer service polite, approachable, and helpful! If you do require our services in the future please do not hesitate to reach out. Thank you. Fix Auto Liverpool South🤗

Fix Auto UK

Rated 5 out of 5 stars

Great service

Great service. Kept me updated every step until repairs where completed.

July 22, 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Liverpool South

Hi Caroline
Thank you for your 5-star review! We are happy you were pleased with our great service and updates throughout the repair process. If you do require our services in the future please do not hesitate to reach out. Fix Auto Liverpool South

Rated 5 out of 5 stars

Easy to deal with

Easy to deal with, kept in touch when waiting for parts, soon as they arrived called to make arrangements for car to go in for repairs, courtesy car arranged, two days car was back clean x looking like new, definitely recommend Fix Auto thanx for everything

June 18, 2025
Unprompted review
Fix Auto UK - Fix Auto Liverpool South logo

Reply from Fix Auto UK - Fix Auto Liverpool South

Hi Mr Parker
We're happy to hear that you had a positive experience and we also appreciate you highlighting our communication, courtesy car, and the quality of our work. It really is appreciated and if your need our services in the future please do not hesitate to contact us.
Fix Auto Liverpool South

Fix Auto UK

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