I was kept well informed on the process and progress of my car repair by the staff utilising numerous forms of communication. All the staffs approach was friendly and professional. The repair... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I recently had my car damage fixed by Fix Auto at Loughborough. They came and picked up my car and delivered it back to me. Graham and Louise did this and were so lovely. Such a joy to have excelle... See more
Company replied
Really great service from Fix Auto Loughborough. Good communication before I took the car to them, organising the drop off time and the courtesy car. Very professional and efficient staff at receptio... See more
Company replied
After having an accident in my vauxhall Crossland, Loughborough auto fix kept us informed all the time. Unfortunately it took 7 months for a couple of the parts to become available but we either got a... See more
Company replied
Company details
Written by the company
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
9a Messenger Close, LE11 5SR, Loughborough, Leicestershire, United Kingdom
- 01509 631838
4.7
Excellent
434 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great friendly and quick with a good…
Great friendly and quick with a good finishing job cant tell any damage was there
January 29, 2026
Reply from Fix Auto UK - Fix Auto Loughborough
Jonathon Page,
We're happy to hear that you had a great experience with our team! We appreciate your feedback on our quick and quality work.
accounts.loughborough, Fix Auto UK
Excellent service
Excellent service. From customer to workshop. Graham and Karen extremely helpful with my son’s mobility car. Made a potentially difficult situation a lot easier. Thank you 🙏🏻
January 28, 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto Loughborough
Simone Draper ,
We appreciate you sharing your positive experience! We're so glad that our team was able to assist with your son's car and make the situation easier for you.
accounts.loughborough, Fix Auto UK
Really helpful and responsive and all…
Really helpful and responsive and all staff that I dealt with were very friendly and helpful.
January 27, 2026
Reply from Fix Auto UK - Fix Auto Loughborough
Clive Memmott,
We appreciate your positive feedback. We're happy to hear our helpful and responsive team provided you with a friendly and supportive experience.
accounts.loughborough, Fix Auto UK
Reply from Fix Auto UK - Fix Auto Loughborough
Denise Church,
We are happy to hear that you had a great experience with our quick repair service. We appreciate you taking the time to leave us feedback.
accounts.loughborough, Fix Auto UK
Very good service did what needed to be…
Very good service did what needed to be done and done it really good and quickly well above the estimated time only one criticism is the curtesy cars have been quite abused inside this is not fix auto fault it’s down to quite a few people being given the cars and abusing cars they have borrowed but the repair side of it was exceptional good service no complaints and very good service
January 21, 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto Loughborough
James,
We appreciate you taking the time to leave us a review. We're happy to hear that you were pleased with the speed and quality of the repair work. We'll address the condition of the courtesy cars.
accounts.loughborough, Fix Auto UK
Staff were helpful and considerate
Staff were helpful and considerate.
We were kept informed throughout the process and the work was completed ahead of schedule.
January 19, 2026
Reply from Fix Auto UK - Fix Auto Loughborough
Angela,
We appreciate you taking the time to leave us this fantastic 5-star review! We're so glad to hear that our staff were helpful and considerate, and the work was completed early.
accounts.loughborough, Fix Auto UK
Excellent firm to deal with.
Your staff were very easy to talk to and explained the repair process and timings involved. I was also provided with a pick and return service for my car which was helpful. The work carried out on my car was excellent and the car was returned clean, inside and out. I would recommend your company to others. Many thanks.
January 15, 2026
Reply from Fix Auto UK - Fix Auto Loughborough
Patricia Stiven,
We appreciate you taking the time to leave us a review. We're happy to hear that you found our staff approachable and the explanations helpful. It's great to know you were pleased with the pick-up and return service, the quality of the work, and the cleanliness of your car.
accounts.loughborough, Fix Auto UK
Excellent service from start to finish…
Excellent service from start to finish every time I have had my car repaired by Fix Auto Uk the workmanship of repairs as been perfectly done on time and have never let me down..
Thank you guys
January 15, 2026
Reply from Fix Auto UK - Fix Auto Loughborough
Rahima Seedat ,
We appreciate you taking the time to share your positive experience! We're happy to hear that you've consistently received excellent service and perfect repairs from us. Thank you!
accounts.loughborough, Fix Auto UK
A very professional organisation
A very professional organisation. Friendly and helpful staff.
January 14, 2026
Reply from Fix Auto UK - Fix Auto Loughborough
jeff howells,
We appreciate your kind words! We are so glad to hear that you found our staff helpful and professional. Thanks for your feedback.
accounts.loughborough, Fix Auto UK
Would recommend 100%
Professional, polite & friendly staff. Extremely quick service & car came back with a wash & quick valet. Thank you so much!
January 14, 2026
Reply from Fix Auto UK - Fix Auto Loughborough
Sarah,
We appreciate your fantastic review! We're so glad our team was professional and friendly, and that you were pleased with our quick service and valet.
accounts.loughborough, Fix Auto UK
Highly recommended!
I am delighted with the work done on my car.
From the start of the whole process to the end, Fix Auto have been professional, communicative and friendly.
Highly recommended.
December 25, 2025
Reply from Fix Auto UK - Fix Auto Loughborough
HEM,
We're happy to hear that you are delighted with the work completed on your car. We appreciate your high recommendation and thank you for recognizing our team's professionalism and friendliness.
accounts.loughborough, Fix Auto UK
Excellent customer service and the…
Excellent customer service and the repair is perfect. Thank you!
December 15, 2025
Reply from Fix Auto UK - Fix Auto Loughborough
NikSam72,
We're happy to hear that you received excellent service and a perfect repair. Thank you for your positive feedback; we appreciate it!
accounts.loughborough, Fix Auto UK
Reply from Fix Auto UK - Fix Auto Loughborough
Thank you for your feedback, we are so happy to hear you had brilliant service.
Kind Regards,
Fix Auto Loughborough
Fantastic service
The garage was great from start to finish. The repairs were done quickly to a very high standard. Would highly recommend using them.
December 18, 2025
Reply from Fix Auto UK - Fix Auto Loughborough
Iris,
We're happy to hear that your experience was great from beginning to end. It's wonderful to know the repairs met your standards, and we appreciate your recommendation!
accounts.loughborough, Fix Auto UK
Reply from Fix Auto UK - Fix Auto Loughborough
Thank you for your feedback, we really appreciate hearing from our customers and are very happy you had excellent service.
Fix Auto Loughborough
Amazing company
They did an amazing job and they had my car back on the road in 3 days definitely recommend them and I had a courtesy car and it came clean and very reliable 74 plate
December 17, 2025
Reply from Fix Auto UK - Fix Auto Loughborough
Claire,
We're happy to hear that you had an amazing experience! We're glad your car was back on the road quickly and that you found the courtesy car clean and reliable. Thank you for recommending us!
Fix Auto Loughborough
Brilliant
Brilliant, picked my car up and repair was done within a few hours then they delivered it back to me
December 15, 2025
Reply from Fix Auto UK - Fix Auto Loughborough
Chrissy McCullock,
We're happy to hear that our services met your expectations! It's great knowing we could get your car back to you quickly and conveniently. Thanks for your feedback.
accounts.loughborough, Fix Auto UK
All staff were friendly and so helpful…
All staff were friendly and so helpful and did a fantastic job on my car repair..and I would recommend them to anyone..they made everything easy and smooth..repair was fixed quickly
December 12, 2025
Reply from Fix Auto UK - Fix Auto Loughborough
We appreciate your recommendation and are so glad to hear that our staff were helpful. We're delighted that you're pleased with the repair work and how quickly it was completed.
accounts.loughborough, Fix Auto UK
Very professional
Very professional, polite and friendly service. Excellent repair to an extremely high standard. Vehicle returned clean inside and out.
December 10, 2025
Reply from Fix Auto UK - Fix Auto Loughborough
We appreciate you taking the time to leave us this fantastic review! We are so glad to hear you experienced professional, polite, and friendly service, and that your vehicle was returned to a high standard.
accounts.loughborough, Fix Auto UK
Great service
Great service. Repaired my car with super fast attention. Returned it in pristine condition. Would recommend to anybody needing their vehicle to be repaired
Thank you
December 8, 2025
Reply from Fix Auto UK - Fix Auto Loughborough
We appreciate you taking the time to leave us a 5-star review! We're so glad to hear that you were happy with our quick and efficient repair service and the pristine condition of your car.
accounts.loughborough, Fix Auto UK
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.