Fix Auto UK - Fix Auto Maidenhead Reviews 172

TrustScore 5 out of 5

4.9

Windsor Road 107-109, SL6 2DP Maidenhead, England, GB


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Rated 5 out of 5 stars

Very good experience and staff are excellent. The car repair was great, done in good time, no hassle and car returned looking like new. I would not have any hesitation in recommending this garage. Spe... See more

Rated 4 out of 5 stars

Good repair - car collected from home.and returned cleaned. Only.issue that could be improved on was how long it took to repair but that was partly down to poor.comma from insurance company in authori... See more

Company replied

Rated 5 out of 5 stars

Great service even when I had to change the date of the last minute they were more than accommodating. Work carried out was fantastic and speed of repair excellent. I changed repairer to this bran... See more

Company replied

Rated 5 out of 5 stars

Nina, Priya admin/call handlers and Michelle who collected my damaged vehicle and delivered my car back in pristine condition provided a 1st class service from start to finish. Highly recommend if you... See more

Company replied


Company details

  1. Auto Repair Shop
  2. Auto Body Shop
  3. Auto Dent Removal Service
  4. Car Repair and Maintenance
  5. Car Service

Written by the company

Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • Windsor Road 107-109, SL6 2DP, Maidenhead, England, United Kingdom

  • 01628 777720

4.9

Excellent

TrustScore 5 out of 5

172 reviews

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Rated 5 out of 5 stars

Helpful and very polite staff

Helpful and very polite staff

May 13, 2025
Fix Auto UK - Fix Auto Maidenhead logo

Reply from Fix Auto UK - Fix Auto Maidenhead

Good Morning Anna
We appreciate your kind words about our staff. We strive to provide excellent customer service and are glad you found our team helpful and polite.
Many Thanks
Nina

Rated 5 out of 5 stars

Vehicle. repiar

The auto tech team was professional and, most importantly, highly responsive whenever I reached out for updates and progress reports. They did an excellent job on my car — it now looks like an upgrade! I was especially impressed by their convenient service of picking up the car from my home and returning it after the repairs. That level of customer service was outstanding. I will definitely use them again.

April 24, 2025
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Reply from Fix Auto UK - Fix Auto Maidenhead

Good Morning Mrs Oladoyinbo
Thank you for your kind words and for taking the time to share your experience. We are thrilled to hear that you were impressed with our team's professionalism, responsiveness, and the quality of the work performed on your car. We strive to provide exceptional customer service and are delighted that our commitment to convenience through our pick-up and drop-off service exceeded your expectations. We appreciate your business.
Many Thanks
Nina

Rated 5 out of 5 stars

I found them very professional and…

I found them very professional and polite, they kept in touch from the time they took the car till they brought it back, there work was very high standard, I would definitely recommend them.

April 9, 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Maidenhead

Good Morning Carol
Thank you for your kind words. We are thrilled to hear that you were happy with our service and the quality of our work. We strive to provide our customers with a positive experience, and we appreciate your recommendation.
Many Thanks
Nina

Rated 5 out of 5 stars

A very professional company

A very professional company. Honest and helpful. Everything was done on time and with understanding. There were no problems at all. The receptionist was extremely kind and answered every question.

April 30, 2025
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Reply from Fix Auto UK - Fix Auto Maidenhead

Good Morning Natalia
We appreciate your kind words and are thrilled to hear about your positive experience. It's wonderful to know that our team was able to provide you with the support and understanding you needed. We strive to deliver exceptional service, and your feedback reinforces our commitment to excellence.
Many Thanks
Nina

Rated 5 out of 5 stars

Very efficient and did a first-rate…

Very efficient and did a first-rate repair. Excellent customer service. Given a superb courtesy car.

April 11, 2025
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Reply from Fix Auto UK - Fix Auto Maidenhead

Thank you for your kind words and 5-star rating! We are thrilled to hear you were happy with the repair and customer service you received. We appreciate your feedback and are glad you had a positive experience.

Rated 5 out of 5 stars

Super easy

Great work. My mum hit our car and the front wheel arch and bumper needed work. These guys kept me informed and called regularly, gave us a courtesy car and even delivered to the garage and back. Basically just sat around and waited. Great work.

April 15, 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Maidenhead

Good Afternoon Mr Patel
We're so glad to hear you had a positive experience with us. We understand that car repairs can be stressful, and we strive to make the process as smooth as possible for our customers. We're happy to hear that our team kept you informed throughout the process and provided excellent customer service.
Many Thanks
Nina

Rated 5 out of 5 stars

I’m extremely pleased with my repair

I’m extremely pleased with my repair, the car was brought to my house clean and perfectly done. Excellent customer service from all the staff I came contact with.

April 11, 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Maidenhead

Good Evening Barbara
Thank you for the 5-star review. We are delighted to hear that you were happy with the quality of the repair and the service you received.
Many Thanks
Nina

Rated 5 out of 5 stars

Car returned sooner than I thought

Car returned sooner than I thought. Great job, really friendly staff

April 10, 2025
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Reply from Fix Auto UK - Fix Auto Maidenhead

Good Afternoon Katya
We're happy to hear you were pleased with our service and our friendly team. Thank you for the 5 star review.
Many Thanks
Nina

Rated 5 out of 5 stars

Fantastic experience with the team

Fantastic experience with the team, particular mention has to go to Nina for her outstanding customer service, friendliness and efficiency. Have already recommended to friends and will be back if I ever need them again!

April 9, 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Maidenhead

Good Morning Dan
Thank you for your kind words and for taking the time to share your experience. We are thrilled to hear that you had a fantastic experience and that our team provided exceptional customer service. We are committed to providing our customers with the best possible experience, and we are delighted to know that we have met your expectations. We appreciate your recommendation and look forward to welcoming you back in the future.
Many Thanks

Rated 5 out of 5 stars

Quality output

Quality output. Dedicated craftsmanship. Client centric treatment. Problem solving approach. 5-stable eating

April 4, 2025
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Reply from Fix Auto UK - Fix Auto Maidenhead

Good Afternoon Mr Fung
We are so glad to hear that you are satisfied with our service. We appreciate your kind words and your recognition of our commitment to quality, craftsmanship, and client satisfaction. We strive to provide a positive experience for all of our clients and we are thrilled that you had a positive experience. We are committed to continuing to provide the best possible service to our clients.
Many Thanks
Nina

Rated 5 out of 5 stars

Excellent service

Excellent service. Quick easy collection. Returned my calls as promised. Polite and helpful. Delivered my car back a week earlier than first advised.

April 4, 2025
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Reply from Fix Auto UK - Fix Auto Maidenhead

Good Evening
We appreciate your kind words and are thrilled to hear about your positive experience. We strive to provide exceptional service and are delighted that you found our team to be polite, helpful, and efficient. We're glad your car was returned earlier than expected, exceeding your expectations.
Many Thanks
Nina

Rated 5 out of 5 stars

I was happy with the customer service…

I was happy with the customer service that I received from all staff member that I came in contact with.

March 27, 2025
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Reply from Fix Auto UK - Fix Auto Maidenhead

Thank you for your kind words and 5-star review. We are thrilled to hear that you were happy with the customer service you received. We strive to provide excellent customer service to all our customers.
Many Thanks
Nina

Rated 5 out of 5 stars

Excellent

Efficient, courteous and prompt service.

March 26, 2025
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Reply from Fix Auto UK - Fix Auto Maidenhead

Hi Mr Rhodes
Thank you for your kind words and 5-star rating! We're so glad to hear you had a positive experience with our service. We appreciate your feedback and will share it with our team.
Many Thanks
Nina

Rated 5 out of 5 stars

Great customer service lovely people

Great customer service lovely people

March 28, 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Maidenhead

Good Morning
We're so glad to hear you had a positive experience with our customer service team. We appreciate your kind words and will share your feedback with our team.
Many Thanks
Nina

Rated 4 out of 5 stars

Great customer service

Fix Auto were very friendly and provided excellent customer service, great communication throughout the process.

March 26, 2025
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Reply from Fix Auto UK - Fix Auto Maidenhead

Good Morning Sonia
Thank you for your kind words! We're delighted to hear that you found our team friendly and our communication clear. We strive to provide excellent customer service and appreciate your positive feedback.
Many Thanks
Nina

Rated 5 out of 5 stars

TOP COMPANY

They are very professional and fixed my van ...cleaned it and also polished out a scratch on a door for free..After what was a very distressing time they made it better..thank you..jem coles

March 14, 2025
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Reply from Fix Auto UK - Fix Auto Maidenhead

Good Morning Mr Coles
We are so pleased to hear that you had a positive experience with our team. We strive to provide excellent service and we're thrilled that you were happy with the work done on your van. We appreciate your kind words and are glad we could make a difficult situation a little easier.
Many Thanks
Nina

Rated 4 out of 5 stars

On the whole the service was good…

On the whole the service was good however I was asked how often I wanted to be updated on the repairs and agreed every 3 Days I had to call you for ipdates.
Car was returned and paint had been misused from a couple of areas on the bonnet sides. So car had to be returned to repair shop

March 7, 2025
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Reply from Fix Auto UK - Fix Auto Maidenhead

Good Evening Debbie
We understand your frustration with the communication regarding the repair updates. We strive to keep our customers informed throughout the process and apologise if our communication fell short of your expectations.

We also regret the paintwork issue on your car's bonnet. It's important to us that our customers are satisfied with the repairs, and we'll ensure this issue is addressed promptly.
Many Thanks
Nina

Rated 5 out of 5 stars

Efficient friendly service

Efficient friendly service. Good communication too.

March 12, 2025
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Reply from Fix Auto UK - Fix Auto Maidenhead

Good Evening Jean
Thank you for your kind words and 5-star rating! We're thrilled to hear you found our service efficient and friendly. We appreciate your feedback and will share it with our team.
Many Thanks

Rated 5 out of 5 stars

Efficient

Efficient, polite and helpful. Fixed a scratch on the bumper and cleaned the car inside and out as well. Very satisfied.

March 11, 2025
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Reply from Fix Auto UK - Fix Auto Maidenhead

Good Morning Mr Slim
We appreciate your kind words and are thrilled to hear about your positive experience. We strive to provide exceptional service and it's wonderful to know that we met your expectations. Thank you for choosing us and for taking the time to share your feedback.
Many Thanks

Rated 5 out of 5 stars

Very professional service

Very professional service. I left my car in very good hands. The car was brought to my house clean and perfectly done. Nice service. I am very satisfied and I recommend this workshop.

March 10, 2025
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Reply from Fix Auto UK - Fix Auto Maidenhead

Good Morning Miss Jozefiak
Thank you for your kind words and 5-star review. We are thrilled to hear that you were happy with the service and the quality of the repair work. We strive to provide excellent customer service and are delighted that we met your expectations.
Many Thanks
Nina

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