My car went in for repairs and the service from start to finish was excellent. Everyone involved did a great job, I’m delighted with the work that was completed and the whole process was seamless and... See more
Company replied
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My car went in for repairs and the service from start to finish was excellent. Everyone involved did a great job, I’m delighted with the work that was completed and the whole process was seamless and... See more
Company replied
I couldn't be happier with the service I received from fix auto. After my car was involved in a crash, the entire team made what could have been a stressful experience incredibly smooth and straigh... See more
Company replied
They were very quick and professional in dealing with fixing the accidental damage caused by some idiots on the road. I thankyou for their service and also their lifetime warranty on any repairs that... See more
Company replied
Great experience, collected from my work place, repaired and then safely delivered and parked on my drive all whilst I was away on holiday. Very friendly and helpful staff members. Would Defin... See more
Company replied
Written by the company
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
From the moment you walk through our doors, we take care of everything.
Written by the company

Cross Street, OL4 1JG, Oldham, Greater Manchester, United Kingdom
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Great work done to damages, vacuumed out and cleaned the inside of my car, and even after accidentally leaving my golf clubs in my car when it was taken for repairs the staff looked after them for me and all clubs were accounted for, would highly recommend to anybody looking for great trustworthy work.

Reply from Fix Auto UK - Fix Auto Manchester East
The insurance company was very quick to arrange for Fix Auto to phone me. The Fix Auto Customer Service Team were all very friendly and helpful. I was invited to send photos of my car, and then they arranged for my car to be taken to the repair centre. I was kept informed of every stage of the process, and my car has been returned today in perfect condition.

Reply from Fix Auto UK - Fix Auto Manchester East
Excellent service, repair done quickly, kept updated on progress and the staff were very pleasant. My car looks new again.

Reply from Fix Auto UK - Fix Auto Manchester East
An excellent experience throughout. I was provided with a courtesy car on the same day I dropped off my vehicle, and the repair was completed to an impeccable standard within the promised four-day timeframe. The staff at the office were super helpful.

Reply from Fix Auto UK - Fix Auto Manchester East
Lynn and Simon were excellent, definitely understand what’s required of their role. Appreciate it

Reply from Fix Auto UK - Fix Auto Manchester East
I was kept informed on when my vehicle would be ready. It was in for repairs after a minor accident and was completed and ready for collection in 10 days. Great job👍

Reply from Fix Auto UK - Fix Auto Manchester East

Reply from Fix Auto UK - Fix Auto Manchester East
Constant updates regarding progress of car via email and via telephone contact brilliant. Car finished to high standard and with guarantee of works but would expect this from a company that is affiliated to an insurance company. Progress to get a courtesy car lacking and could have been 5 days without one, if I hadn’t chased it up, when I did get one on day 3.

Reply from Fix Auto UK - Fix Auto Manchester East

Reply from Fix Auto UK - Fix Auto Manchester East
Brilliant, picked the car up, brilliant faultless workmanship on the boot, bumper and matching the shade of colour. Will use them again.

Reply from Fix Auto UK - Fix Auto Manchester East
Helpful and professional service especially over the responsibility for an unresponsive tailgate.
Lynn on reception was exceptional in keeping me informed of developments and explaining the division of responsibility

Reply from Fix Auto UK - Fix Auto Manchester East
Fix Auto Manchester East have been a pleasure to deal with from start to finish. They kept me very well informed as soon as the insurance company had instructed them and they kept me up to date throughout. The people I spoke to were very polite and understanding and able to provide clear assistance and information on next steps and expected dates of repairs. They have a very easy to use app which allowed me to download photos of the damage to help speed up the process. The vehicle was collected in person and dropped off as promised, which further helped to make the whole process smooth and hassle free.

Reply from Fix Auto UK - Fix Auto Manchester East
Not only was my car repaired to the highest standard imaginable but the overall experience was completely stress free. The staff were brilliant in every way and should I need to use them again I would have no hesitation whatsoever.

Reply from Fix Auto UK - Fix Auto Manchester East
the whole experience was very professional from the assessment to the pickup to the delivery back to me.
and the quality of the work carried out is second to none. I would have no hesitation in recommending you to family and friends

Reply from Fix Auto UK - Fix Auto Manchester East

Reply from Fix Auto UK - Fix Auto Manchester East
The staff here are very helpful and friendly, especially Lynn who kept me up to date regularly. My car was repaired promptly and looked as good as new. Very pleased with the whole process. Highly recommend :)

Reply from Fix Auto UK - Fix Auto Manchester East
It was a breeze taking my car to FixAuto, they kept me updated regularly with the progress of my car repairs. Lynn and Lauren were both extremely helpful and polite. Thank you

Reply from Fix Auto UK - Fix Auto Manchester East
Very professional from start to finish courtesy car delivered to my home address and collected when my car was delivered back to me no stress at all thank you

Reply from Fix Auto UK - Fix Auto Manchester East
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