Very professional and helpful from first contact. I was referred to Fix Auto by another local body shop, because they have the computer facility to check [and correct if necessary] any damage to t... See more
Company replied
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See what reviewers are saying
very professional. used twice with two separate vehicles in the last 2 months. quotation within an hour very reasonable, excellent work and work completed quickly. would certainly recommend FX Autos... See more
Company replied
FixAuto provided an excellent service from start to finish. The repair on my car was completed swiftly, and I was kept fully informed throughout the entire process. The team handled everything with no... See more
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Good points, they did a good job on the repairs, also provided a curtsey car at a moment notice, very informative throughout. Thank-you. Bad points, the repairs went two weeks over schedule. Once rec... See more
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Company details
About Fix Auto UK - Fix Auto Matlock
Written by the company
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Lant Lane, Tansley, DE4 5FW, Matlock, Derbyshire, United Kingdom
- 01629 582980
4.8
Excellent
254 reviews
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Exceeded Expectations
I was involved in an RTA and my insurance company allocated the repair to be done by Fix Auto Matlock. This was repaired very quickly and the car was both collected and returned to me, which I was not expecting and was extremely grateful for. When the car was returned it seemed to have an ongoing problem, which was caused by the RTA. Fix Auto Matlock were extremely quick to rectify it and the problem is hopefully dealt with, never to return. Their service and communication exceeded my expectations and I am most grateful to them all. Thank you
June 2, 2025
Reply from Fix Auto UK - Fix Auto Matlock
Good Morning,
We're happy to hear that the repair was completed quickly and that you appreciated the collection and return of your car. We're also glad we could rectify the ongoing issue caused by the RTA. Thank you for your positive feedback regarding our service and communication; we appreciate it.
Many thanks, from all the team @ Fiix Auto Matlock
Thank you Fix Autos
Thank you Fix Autos! Really pleased with the work carried out! Lovely Staff! Kept updated throughout repair! Would highly recommend! Thank you Fix Autos.
May 23, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Matlock
Good Afternoon
Thank you for taking the time to leave us a review
We are so happy to hear you were pleased with the repairs and our staff was lovely and kept you up to date.
Kind Regards
All at Fix Auto Matlock
Excellent service from start to finish…
Excellent service from start to finish - I was kept up to date with all the progression of my car. The whole process was smooth from beginning to end.
May 14, 2025
Reply from Fix Auto UK - Fix Auto Matlock
Good Morning
Thank you for leaving us a lovely review.
We are so happy to hear you received an excellent service and the whole process went smoothly.
Kind Regards
Fix Auto Matlock
Body work repair
Body work repair
From first contact to job completion the whole experience was great I was supplied with a quality loan car kept up to date on the progress and the finished job looked great very happy
May 6, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Matlock
Good morning
Thank you for taking the time to leave us a 5star Review
We are happy to hear that your experience was great from start to finish and the repairs were great.
Kind Regards
From Fix Auto Matlock
Very good experience all round, excellent service
Very friendly, helpful and polite staff - easy to communicate with, reception staff and drivers alike. I felt extremely well looked after and my car looks great - valeted too which was a lovely surprise.
Thank you 🙏🏻
May 14, 2025
Reply from Fix Auto UK - Fix Auto Matlock
Good morning
Thank you for leaving us a 5star review.
We are so glad you found our staff friendly and helpful and that you was looked after.
I will pass your lovely comments on to all involved.
Kind Regards
Fix Auto Matlock
Reply from Fix Auto UK - Fix Auto Matlock
Good morning
Thank you so much for taking the time to leave us a 5star Review.
We are so pleased to hear that our customer Service staff were amazing :)
We have passed your kind words onto all involved.
Kind Regards
Fix Auto Matlock
Fix Auto fixed my Ducato
The whole experience at Fix Auto Matlock was excellent.
All the staff I had contact with were professional, courteous, reassuring and knowledgeable. The body shop technician(s) have repaired the damage to my camper so well you wouldn’t know I had driven like a crash test dummy.
Schedule wise it was pretty much on time - so absolutely no complaints from me.
May 8, 2025
Reply from Fix Auto UK - Fix Auto Matlock
Good Morning
Thank you for leaving us such a positive review.
We are happy to hear that all the staff were professional and our technicians have carried out a great repair.
We will pass your comments onto our Workshop who will be thrilled with this review.
Kind Regards
All at Fix Auto Matlock :)
Reply from Fix Auto UK - Fix Auto Matlock
Good Morning
Thank you for taking the time to leave us a 5star review.
We are so glad to hear we gave a great service.
Thank you so much
From all at Fix Auto Matlock
very efficient
very efficient. van back in two week for the damage it had. brilliant communication really good quality of work. would happily take my van back there
April 25, 2025
Reply from Fix Auto UK - Fix Auto Matlock
Good Morning
We are overjoyed to receive this lovely review this morning.
We are happy to hear the communication was brilliant and the quality of work was good.
Kindest Regards
From all at Fix Auto Matlock
10/10 for Fix Auto.
10/10 for this Fix Auto. Matlock Derbyshire
From start to finish these guys were the absolute best.
New to dealing with ever needing my car fixed and feeling not confident, the reception team explained everything in a way I understood.
A family run business it was such a delight almost to have done business with these guys!
I was kept informed all the way throughout my car repair, and was given a courtesy car till mine was ready which was in rapid time.
Big thanks to Robbie who delivered my courtesy car to my workplace whilst he collected mine for repair, same once mine was ready to be picked up, he delivered her back to my workplace.
My car looked excellent after she had been with Fix Auto an excellent repair and cleaned inside and out.
If you need a car repair these are your people.
Many many thanks to Fix Auto you are the best!
April 25, 2025
Reply from Fix Auto UK - Fix Auto Matlock
Good Afternoon,
Thank you for your kind words and taking the time to leave a 5-star review. We are delighted to hear you had a positive experience and appreciate your feedback. We appreciate your kind words about Robbie and his dedication to going the extra mile - we have passed on your comments.
Many thanks,
From all the team @ Fix Auto Matlock
Positive experience
Positive experience, The ladies kept me up to date on the repairs and were very understanding and empathic. Repairs were carried out with precission and without any delays. When repairs completed they offered to drop my car back to me without hesitation. My car was returned to me clean, shiny and as good as new. Thank you 😊
April 24, 2025
Reply from Fix Auto UK - Fix Auto Matlock
Good Afternoon,
We are thrilled to hear about your positive experience. It's wonderful to know that you felt well-informed and supported throughout the repair process. We strive to provide exceptional service and are delighted that our team's understanding, empathy, and precision met your expectations.
Many thanks, from all the team @ Fix Auto Matlock
Collected and returned my car to home…
Collected and returned my car to home pleasant and polite
March 31, 2025
Reply from Fix Auto UK - Fix Auto Matlock
Good Morning,
We appreciate you taking the time to share your positive experience. We're glad to hear that you found our service pleasant and polite.
Many thanks from all the team @ Fix Auto Matlock
Brilliant service
Brilliant service! I took my damaged motorhome for repairs. From the initial visit to the day of collection I have been extremely satisfied with the service provided. All people at Fix Auto are helpful, courteous and caring. The repair work was carried out promptly and the finished product was extremely impressive. I fully recommend this place and would have no hesitation in using it again.
April 15, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Matlock
Good morning,
Thank you for your kind words and 5-star rating! We are delighted to hear that you were so satisfied with our service. We strive to provide the best possible experience for our customers, and it's wonderful to know that we met your expectations.
Many thanks from all the team @ Fix Auto Matlock
Fast, easy, simple !
Very easy and stressless experience, even when no courtesy car was available they made it happen with another company! Very professional very reassuring. Keep you in the loop with everything going on!
April 3, 2025
Reply from Fix Auto UK - Fix Auto Matlock
Good Morning,
Thank you for this lovely review. We strive to make the experience as easy and stress-free as possible for our customers. So happy to hear you were happy with the repairs and our updates.
Many thanks,
From all the team @ Fix Auto Matlock
Excellent paint match on BMW individual…
Excellent paint match on BMW individual colour and kept me informed at all times , thanks Becky
March 24, 2025
Reply from Fix Auto UK - Fix Auto Matlock
Good Morning,
We're so glad to hear you were happy with the paint match on your BMW and our communication. We appreciate your kind words.
Many thanks,
From all the team @ Fix Auto Matlock
Reply from Fix Auto UK - Fix Auto Matlock
Good Afternoon
Thank you for taking the time to leave us a review.
So happy to hear you were happy with the repairs and they were completed quickly, and the Office kept you up to date.
Kind Regards
All at Fix Auto Matlock
Fantastic service
I had the pleasure of having Fix auto fixing my car. There let me know what was happening all the way along the process and went above and beyond and brought my car back first thing in the morning despite me being a far distance from Matlock
March 17, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Matlock
Good Morning
We are so glad to hear that you had a positive experience with our team. We strive to provide exceptional service to all of our customers, and we are thrilled to hear that we exceeded your expectations. We appreciate your kind words and will share your feedback with our team.
Kind Regards
From All at Fix Auto Matlock
Reply from Fix Auto UK - Fix Auto Matlock
Good Afternoon
Thank you for taking the time to leave us a 5Star Review.
We are so glad to hear we did a great job.
Kind Regards
From all at Fix Auto Matlock
Great service…
Used Fixed Auro Matlock on several occasions. Always a good repair and great colour match never had a complaint
March 21, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Matlock
Good Afternoon
Thank you so much for taking the time to leave a positive review.
We appreciate your business and are happy to hear we always give a good repair.
Kind Regards
From All at Fix Auto Matlock
Straight forward and hassle free
Straight forward and hassle free . The team from reception to the garage were excellent.
March 20, 2025
Reply from Fix Auto UK - Fix Auto Matlock
Good Afternoon
Thank you so much for taking the time to leave us a 5Star review.
We are delighted to hear the repairs were hassle free and all of our team were excellent.
Kind Regards
From all at Fix Auto Matlock
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