Amazing experience with Fix Auto UK. Phil talked me through a difficult and stressful situation and supported me through the whole process of getting my car fixed and returned. Would highly recommend... See more
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Phil from Fix Auto in Northwich turned a very negative experience (being crashed into) into an extremely positive one! I can’t thank him enough. His customer service skills are impeccable and he kept... See more
Company replied
I’d give 10 stars if I could! My car went into Fix auto after an accident, and spent 8 weeks with them! I did not have to lift a finger from start to finish. Liaising with enterprise and constant... See more
Company replied
If I could more than 5 stars I absolutely would, they truly deserve it! Ultimate first class service, communication with a warm and friendly atmosphere, the whole experience was truly outstanding. M... See more
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Company details
Written by the company
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Unit 4 Old Block Plant, CW9 6DE, Wincham Lane, Northwich, United Kingdom
- 01606 33 10 20
5.0
Excellent
224 reviews
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BMW bumper repair
Great service from initial contact to collecting my vehicle, smooth process with clear communication throughout.
My expectations were managed from the beginning and I was kept upto date,
Phil was the only person I dealt which was nice as sometimes speaking to multiple people can be frustrating. Highly recommend
April 22, 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Mid Cheshire
Thank you so much for this wonderful feedback!
We are very pleased to hear that you had a great experience with us from start to finish.
Phil is indeed a valuable member of our team and we are glad he was able to provide you with such attentive service.
Your recommendation means a lot to us.
Thanks again.
Fix Auto Mid Cheshire
Brilliant Experience
We were sent to Fix Auto in Northwich by our insurance company and we couldn’t have had a better experience. Phil, who is a great asset to the company, kept us updated all the way through and the car was ready earlier than expected. It looks like new and was valeted as part of the service. We were so impressed that should we ever need a repair again ( hopefully not), Fix Auto would be our place of choice. Thank you so much for all your help.
April 15, 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Mid Cheshire
Thank you for leaving such a lovely 5* review.
It is wonderful to hear that your car looks like new!
Here's hoping you won't need any repairs in future, but, great to hear that we would be your place of choice.
Thanks again for your positive feedback.
Fix Auto Mid Cheshire
Great communication from Phil…
Great communication from Phil throughout the process, all completed on time, car looks as good as new!
April 12, 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Mid Cheshire
Thank you for leaving us this 5* review Richard.
It is great to hear that you received great communication from Phil and that your repair was completed on time.
Thanks again.
Fix Auto Mid Cheshire
Great job done by Phil and the team
Great job done by Phil and the team, thanks very much for a very easy professional and efficient experience
April 10, 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Mid Cheshire
Thank you for your 5* review Fergus.
Great to hear you received a professional and efficient experience - we aim to please.
Thanks again.
Fix Auto Mid Cheshire
Excellent service from Fix Auto
Excellent service from Fix Auto, I was kept up to date throughout the repair, with excellent communication from Phil.
My car was returned looking immaculate, I would 100% recommend Fix Auto.
April 8, 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Mid Cheshire
Thank you very much for taking the time to share your experience. We really appreciate your kind words ad are thrilled to hear that you had an excellent service with us.
Your recommendation means a lot to us.
Thanks again.
Fix Auto Mid Cheshire
Would highly recommend
Would highly recommend, had an amazing experience and they couldn’t do enough to help me. My car has come back looking perfect. Will definitely use again in the future
April 4, 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Mid Cheshire
Thank you very much for leaving us this 5* review.
Lovely to hear that you had an amazing experience with us - we aim to please.
Thanks again.
Fix Auto Mid Cheshire
Outstanding!
Fantastic job by Phil and the team. Phil’s customer service was outstanding. He was professional, welcoming, friendly and kept me fully up to date from start to finish.
My car was returned a day earlier than expected, having been fully valeted and looking immaculate. I would definitely recommend.
April 3, 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Mid Cheshire
Thank you for sharing your wonderful experience with Phil and our team at Fix Auto!
We are very pleased that your car was returned to you ahead of schedule and in immaculate condition after it was valeted.
Thanks again.
Fix Auto Mid Cheshire
Highly recommend Fix Auto
Highly recommend Fix Auto. Did a great job repairing the bodywork on my car. Repairs are like new and done quickly. Phil kept me updated throughout with regular updates. Top class service
April 5, 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Mid Cheshire
Thank you so much for taking the time to share your experience. We are thrilled to hear that you are highly satisfied with the bodywork repairs done on your car.
It is fantastic to know that Phil provided you with regular updates.
Thanks again.
Fix Auto Mid Cheshire
The repair part of my car is total job…
The repair part of my car is total job well done. And am so happy to get my car on time. I will recommend this company all over again and will still use them all over again.
April 5, 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Mid Cheshire
Thank you for leaving such a lovely 5* review for us Yetunde.
We are very pleased to hear that you are very happy and would use us again in future.
It was lovely to deal with you throughout the repair.
Thanks
Fix Auto Mid Cheshire
Best auto repair place in Northwich by…
Best auto repair place in Northwich by far. Professional, quotes true to their word and the work is outstanding could barely tell after a massive crack in my rear bumper it looked brand new!
February 16, 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Mid Cheshire
Thank you for leaving us this 5* review Ben.
Great to hear that you were very happy with the repair.
It was a pleasure to deal with you throughout the repair.
Thanks again.
Fix Auto Mid Cheshire
Brilliant customer service from Phil…
Brilliant customer service from Phil and the team. Can’t recommend them enough.
April 2, 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Mid Cheshire
Thank you for leaving us this 5* review Charlie.
It was an absolute pleasure to deal with you throughout the repair and we are very pleased you were happy with the customer service received.
Thanks again.
Fix Auto Mid Cheshire
Great job guys!
Fantastic customer service from Phil and the team from start to finish. Phil was patient and proactive in dealing with the painstaking process of getting authorisation from my insurers. As for the body work itself, my car came out the other side immaculate, accident? What accident? They clearly take pride in their work and the results are obvious. Phil was taking me through the work which was done and the attention to detail is incredible. Many customer experiences today leave you cold and it's frustrating how eager companies are to send out customer feedback forms. I'm not expecting any feedback questionnaire from FAMC as I'm sure they know they are good.
Thanks again Phil and the team, Chris.
March 28, 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Mid Cheshire
Thank you so much Chris for your glowing review.
We are very pleased to hear that Phil and the team provided you with fantastic customer service from start to finish.
We take immense pride in the work that we do so we are thrilled to hear that your car came out looking immaculate as if the like accident never happened.
It was a pleasure to deal with you from start to finish and we do thank you for your patience with the delays from the Insurance Engineer.
Thanks again.
Fix Auto Mid Cheshire
What can I say…
What can I say? Fix auto mid Cheshire. They were actually worldie. Impeccable communication, car looks brand new, sexi, cleaned in and out. My Vauxhall Adam was a girl before she had the grace of meeting fix auto mid Cheshire, she returned a woman. Damn. Phil, the man the myth the legend. I think he’s the manager not sure, but what a guy. Helpful, kind, with great communication and manners, far from the usual gimp you have to deal with. You’re in safe hands with these guys. Whip gonna go in as a bashed in citreon c1 and come out a Lamborghini. All jokes aside that’s just my sense of humour. But I’m actually talking truth. Thanks guys. Happy Easter
January 26, 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Mid Cheshire
Wow! Thank you for such an enthusiastic and glowing review!
We are delighted to hear that you had such a positive experience with us at Fix Auto Mid Cheshire.
It is fantastic to know that our communication, work quality and attention to detail met your expectations and then exceeded them!
We appreciate your humour and trust in us to complete the repairs to your car.
Wishing you a happy Easter as well.
Fix Auto Mid Cheshire
Professional and friendly service
Phil and the team provided a personal and professional service. I was kept up to date with the repair. The standard of work was first class. Highly recommend
March 28, 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Mid Cheshire
Thank you very much for the leaving this 5* review.
Providing a personal and professional service and good quality repairs are our priority.
Thanks again.
Fix Auto Mid Cheshire
10/10 service
Would 100% recommend Phil and Fix Auto Mid Cheshire.
From the start Phil was friendly, professional, honest about the costs, and really easy to deal with.
Repair is top quality, price was reasonable and the car was returned to me a day earlier than planned, absolutely sparkling.
10/10 from me.
March 21, 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Mid Cheshire
Thank you so much for your feedback and 5* review.
We are extremely pleased to hear about your positive experience with Phil. Delivering top-quality repairs, transparent pricing and excellent customer service is out priority.
Thanks again for your lovely review.
Fix Auto Mid Cheshire
My car had to go in for repairs due to…
My car had to go in for repairs due to a collision with another car. Service was fantastic and was a quick repair and Phil was so friendly and helpful with the whole situation keeping me up dated with every detail that I needed to feel at ease and knowing I could message whenever and it be no bother to Phil to help!
All around great service thanks again so much !
March 20, 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Mid Cheshire
Thank you so much for taking the time to share your experience with us!
We are delighted to hear that you found our services fantastic and that Phil provided you with friendly and helpful assistance throughout the repair process.
Your kind words mean a lot to us and thanks again for taking the time to leave this review.
Fix Auto Mid Cheshire
Excellent service
Excellent service, couldn't be better. Went above and beyond for a deaf, disabled customer. Thank You.
March 18, 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Mid Cheshire
Thank you so much for your kind words!
We are very pleased to hear that you had a positive experience with out services.
Providing exceptional Customer Service to all of our Customers is something we take great pride in.
It was a pleasure to deal with you Emma.
Thanks
Fix Auto Mid Cheshire
Insurance repair after a rear end…
Insurance repair after a rear end shunt. Regular and comprehensive updates about repairs, friendly, genuine concerns about getting it right. Advised me on a separate job that could have taken a large amount of my cash. This honesty saved me hundreds of pounds of unnecessary repairs. That alone says you should consider this company for auto repairs.
First class service
March 1, 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Mid Cheshire
Thank you for sharing your experience.
We are thrilled to hear that you found our services to be first class.
Providing regular update along with having a genuine concern for getting things right is a top priority for us.
It was an absolute pleasure to deal with you John.
All the best.
Fix Auto Mid Cheshire
Highly recommended
Highly recommended. Fantastic service from start to finish. I was kept informed at all times of updates to my repairs. It must be said that Phil provided an outstanding customer experience, thank you
March 13, 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Mid Cheshire
Thank you so much for you kind words!
We are trilled to hear that you had a fantastic experience with out service from start to finish.
Keeping our customers informed and ensuring they feel supported throughout the repair process is always our top priority.
Phil will be delighted to know that he provided you with an outstanding customer service.
We truly appreciated your recommendation and your feedback, means a lot to us.
Thanks again.
Fix Auto Mid Cheshire
Reply from Fix Auto UK - Fix Auto Mid Cheshire
Thank you for your 5* review Amanda.
We are very pleased you were happy with the repair and communication.
Thanks
Fix Auto Mid Cheshire
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