Fix Auto took a week to get a courtesy car to me. This was totally unacceptable as I have fully comp insurance to get a replacement vehicle so life can carry on as normal. Cannot understand why they d... See more
Company replied
Daneheath Business Park, Wentworth Road, TQ12 6TL Heathfield, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Fix Auto took a week to get a courtesy car to me. This was totally unacceptable as I have fully comp insurance to get a replacement vehicle so life can carry on as normal. Cannot understand why they d... See more
Company replied
After an incident when my car was hit whilst parked. Auto fix were in contact the very next day to arrange collection and repairs. Amazing service provided from start to finish. Great communication an... See more
Company replied
In shock after the "incident", and scared that my 2013 car would be declared uneconomic to repair, Fix Auto soon reassured me. Kind and efficient throughout, they sent texts as the repair progressed,... See more
Company replied
So refreshing to have such an efficient service, something that is severely lacking when dealing with some companies. Great comms, really friendly staff and regular updates by phone and text. Flawl... See more
Company replied
Written by the company
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
From the moment you walk through our doors, we take care of everything.
Written by the company

Daneheath Business Park, Wentworth Road, TQ12 6TL, Heathfield, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Fix Auto UK - Fix Auto Newton Abbot

Reply from Fix Auto UK - Fix Auto Newton Abbot
Good service and kept me updated all the way through the process. Very quick to sort out an issue with the rental company. Can’t fault them.

Reply from Fix Auto UK - Fix Auto Newton Abbot
Excellent communication throughout and great job on the repairs. Plus they cleaned my vehicle!

Reply from Fix Auto UK - Fix Auto Newton Abbot
⭐️⭐️⭐️⭐️⭐️
From first contact to collection, the service was excellent. The team were courteous and friendly, kept me updated every step of the way, and communication was spot on throughout. I genuinely felt looked after. Would highly recommend.

Reply from Fix Auto UK - Fix Auto Newton Abbot
Very helpful and kept up to date on each stage of the repair
Would definitely recommend them

Reply from Fix Auto UK - Fix Auto Newton Abbot

Reply from Fix Auto UK - Fix Auto Newton Abbot
well manners and helpful during my repair to my car

Reply from Fix Auto UK - Fix Auto Newton Abbot
Excellent communication from garage to myself and a wonderful job done on the car so pleased with the result

Reply from Fix Auto UK - Fix Auto Newton Abbot
Carried out excellent work on repairing damaged Norwood my car

Reply from Fix Auto UK - Fix Auto Newton Abbot

Reply from Fix Auto UK - Fix Auto Newton Abbot
Very professional company to deal with from start to finish excellent service

Reply from Fix Auto UK - Fix Auto Newton Abbot

Reply from Fix Auto UK - Fix Auto Newton Abbot
Service from garage very good only fault was they had the car full of electricity but returned it with only 50 miles left.

Reply from Fix Auto UK - Fix Auto Newton Abbot
Fabulous repair and finish. I was in the motor trade and did body work. Quality work very happy. Staff very good . Refreshing to have top work done these days. Thanks to all.

Reply from Fix Auto UK - Fix Auto Newton Abbot
A great service arrangement to take my vehicle for repair and provide a very good courtesy car and delivery arranged and my car picked up, also good communication to update me daily on the repairs to my car, the return of my car was promptly done on completion of works, the work done was of an excellent condition and the car valeted to a very good standard, all in all excellent service provided

Reply from Fix Auto UK - Fix Auto Newton Abbot
Very good communication throughout the whole process, made it as painless as possible. Friendly & helpful staff.

Reply from Fix Auto UK - Fix Auto Newton Abbot
First of all I would like to thank all your staff for their help, especially Jamie who co-ordinated the whole process very efficiently. they say that a businesses staff is their greatest asset and your business has some very polite, competent, efficient employees. they all made this process easy.

Reply from Fix Auto UK - Fix Auto Newton Abbot
5 star experience. We were kept updated daily on the progress of the repair. Had a courtesy car brought and collected. Thank You

Reply from Fix Auto UK - Fix Auto Newton Abbot
Excellent workmanship, would have given 5 stars, but the garage were a little short on updating me, especially on the day the car was being returned to me. I rang them in the morning to find out when the car would be returned to me and after a return phone call, was told it would be that afternoon. It's a good job that I had nothing planned and would be available that afternoon. They could have rung the day before.

Reply from Fix Auto UK - Fix Auto Newton Abbot
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.