Fix Auto UK - Fix Auto Oldbury Reviews 

29
TrustScore 4.5 out of 5

4.5

Churchbridge, B69 2AS Oldbury, GB


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Rated 5 out of 5 stars

My car was repaired through insurance and I had excellent service! I was kept up to date and the work was completed very quickly!

Rated 5 out of 5 stars

Good communication and speedy repair of my dented door. Guys who dripped off and picked up my car were professional and friendly.

Rated 5 out of 5 stars

Impressed from start to finish; from first contact they made the process very simple and most importantly totally unintrusive. They picked my car up from my home address, left me a courtesy car and dr... See more

Rated 5 out of 5 stars

First class / no messing about said the job would be competed in 4 days but was all done & had the car back within 2 days


Company details

  1. Auto Repair Shop
  2. Auto Body Shop
  3. Auto Dent Removal Service
  4. Car Repair and Maintenance
  5. Car Service

About Fix Auto UK - Fix Auto Oldbury

Written by the company

Fix Auto UK – We're With You Every Step of the Way

When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.

Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.

Why Our Customers Trust Us

⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.

🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.

📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.

🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.

🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.

How It Works:

From the moment you walk through our doors, we take care of everything.

  1. Assess:
    Our specialists assess your vehicle quickly and explain exactly what needs to be done.
  2. Repair:
    Our certified teams get to work using industry-leading techniques and equipment.
  3. Return:
    We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.

Real People. Real Results.

Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.

Fix Auto UK. Your car. Your safety. Our promise.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

29 reviews

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4.5

All reviews

(29)

5,465 reviews in the last 12 months

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Rated 1 out of 5 stars

AVOID

Absolutely awful experience from this garage and other reviews speak for themselves. My car went in for repair and came back with some interior damage to the face of the clock and scratches along the passenger side door. They’ve failed to take any responsibility and said i’ve caused the damage myself. I also have ring door bell footage of the delivery driver bringing the car back today to which he stood and threw his items on top of the car roof which can cause damage / scratches. (Video saved ) Will be taking it all further with the citizens advice bureau and contacting the motor ombudsman, and going through a trades association to see if i can get anything done.

September 12, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Garage

Excellent Customer Service, Very Polite, Car repaired to a high standard and washed and vacuumed prior to the return.
Repair was done when they said it would be.
First class.

December 5, 2023
Unprompted review
Rated 5 out of 5 stars

High quality work

Impressed from start to finish; from first contact they made the process very simple and most importantly totally unintrusive. They picked my car up from my home address, left me a courtesy car and dropped my car back off the same day. The work carried out is very high quality, finished beautifully and my car was cleaned throughout as a massive bonus. As it is a company car, the experience was just what was needed; it didn't interfere with my busy schedule in anyway. I would highly recommend to anyone.

October 18, 2023
Unprompted review
Rated 1 out of 5 stars

Terrible communication

Terrible communication, insurance has instructed this company to repair our car. No call back after many calls to them , then eventually got in touch again to say the garage wasn't able to repair as a 3 month wait. Total waste of time . Still waiting for it to be sorted , company seems a joke . Avoid !!

June 26, 2023
Unprompted review
Fix Auto UK - Fix Auto Oldbury logo

Reply from Fix Auto UK - Fix Auto Oldbury

Hi Helen,

Thank you for taking the time to review our services and we apologise for our delayed response.

We try to keep our customers informed with any new information throughout the repair process that directly affects the customer. We have taken on board your comments surrounding our communication and response time are relayed back to those that dealt with your repair.

We can ensure you that the Fix Auto UK network pride ourselves in excellent customer service across all of our bodyshops and hope that in the future we are able to offer a better experience.
Thanks
Fix Auto UK

Rated 1 out of 5 stars

Very poor workmanship

Very poor workmanship, company failing to put it right

May 31, 2023
Unprompted review
Fix Auto UK - Fix Auto Oldbury logo

Reply from Fix Auto UK - Fix Auto Oldbury

Hi Mark,

Thank you for taking the time to review our services, we apologise for our delayed response and have ensured your comments regarding the repair are fed back.

If you would like further piece of mind or amends to the repair completed by our bodyshop please let us know so we are able to rectify this as it seems, on this occasion, we were unable to meet our high standards.

We can ensure you that at Fix Auto UK we pride ourselves in excellent customer service across all of our bodyshops and hope that in the future we are able to offer a better experience.
Thanks
Fix Auto UK

Rated 4 out of 5 stars

Dealings

My car was picked up for repair and a courtesy was left for my use.
My car was repaired in a reasonable time and returned on time

October 22, 2021

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