My car was repaired within 2 days and cleaned ready for me to drive away. Amazing customer service and a very high standard of repair. Thank you so much!
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
FixAuto Ballynahich repaired our Ora 03 within two months of the accident (including sourcing the OEM parts)- it is a challenging process with new car brands.. I have to say the car looks like ne... See more
Company replied
I cannot recommend Fix Auto in Ballynahinch enough! They sorted my bumper for me in record time and I had the car back the same day. They also kept me well informed. I will definitely be using them ag... See more
Company replied
Really great service. They fixed my car within 3 weeks of the accident as new parts had to be ordered. Lucy kept me fully informed and up to date with the progress of repairs and the car was delivered... See more
Company replied
Company details
Written by the company
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
86 Moss Road, BT24 8XZ, Ballynahinch, Northern Ireland, United Kingdom
- 02897511112
4.7
Excellent
36 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Communication was excellent- driver in…
Communication was excellent- driver in particular was a lovely gentleman , very helpful and courteous
October 28, 2025
Reply from Fix Auto UK - Fix Auto Saintfield NI
We're happy to hear that you had a positive experience! We appreciate your kind words about the excellent communication and our helpful, courteous driver.
Fix Auto UK
Excellent workmanship and service
Excellent workmanship and service. Many thanks. 😊😊😊
October 22, 2025
Reply from Fix Auto UK - Fix Auto Saintfield NI
We are so glad to hear you received excellent workmanship and service. Thank you very much for your positive feedback!
Fix Auto UK
Communication before the repair was…
Communication before the repair was excellent. Appointment arranged without a problem. Work completed in good time and a courtesy car provided. Communication for work completed and collection arrangements all done smoothly. The work completed was fantastic.
October 10, 2025
Reply from Fix Auto UK - Fix Auto Saintfield NI
We appreciate your positive feedback and 5-star rating! We're so glad to hear that you were pleased with our communication, courtesy car, and the repair work. It's great to know the arrangements were smooth.
Fix Auto UK
Friendly and helpful over the phone
Friendly and helpful over the phone. Car looks great, very happy with the work. Would recommend to others
October 2, 2025
Reply from Fix Auto UK - Fix Auto Saintfield NI
We're happy to hear that you found our team helpful and friendly! We're glad you are pleased with the car's appearance and appreciate your recommendation.
Fix Auto UK
Company was efficient and friendly
Company was efficient, friendly and took the time to answer my questions. The courtesy car was clean and tidy. The work was completed to a high standard and in good time. Overall, I can't fault the place.
October 7, 2025
Reply from Fix Auto UK - Fix Auto Saintfield NI
We appreciate you taking the time to leave us such a positive review! We are so glad to hear that you were satisfied with our team's efficiency, friendliness, and thoroughness, as well as the quality and speed of our work.
Fix Auto UK
Lifted my car when suited me and…
Lifted my car when suited me and returned it a few hours later.Washed and hoover out.First class.
September 24, 2025
Reply from Fix Auto UK - Fix Auto Saintfield NI
We're happy to hear that you had a first-class experience with our service.
Many thanks,
Fix Auto Saintfield
Very helpful staff
September 17, 2025
Reply from Fix Auto UK - Fix Auto Saintfield NI
Many thanks for your kind review.
Fix Auto Saintfield
FIX AUTO FIXED AUTO WELL
Motobility Customer. They came, left a car, took the sick car away, brought it back cured about 2 weeks later and took the courtesy car away. Great communicators, very friendly staff and first class workmanship. Nearly forgot, patient was cleaned inside and out
September 22, 2025
Reply from Fix Auto UK - Fix Auto Saintfield NI
Thanks so much for the amazing review Ken!
Friendly staff and was kept updated on…
Friendly staff and was kept updated on my cars progress.
August 29, 2025
Reply from Fix Auto UK - Fix Auto Saintfield NI
Thank you so much for your lovely review.
Kind regards,
Fix Auto Saintfield
Reply from Fix Auto UK - Fix Auto Saintfield NI
Thank you so much for your lovely review.
Kind regards,
Fix Auto Saintfield
Reply from Fix Auto UK - Fix Auto Saintfield NI
Many thanks for your kind review.
Fix Auto Saintfield
Reply from Fix Auto UK - Fix Auto Saintfield NI
Hi Steven,
We're happy to hear that we were helpful. Thank you for your positive feedback; we appreciate it!
Fix Auto Saintfield
Reply from Fix Auto UK - Fix Auto Saintfield NI
Hi Nicola,
We're glad you had a great experience! Thank you for your positive feedback.
Fix Auto Saintfield
Happy with quality off repair
Happy with quality off repair. Pleasant and helpful throughout the process.
January 16, 2025
Reply from Fix Auto UK - Fix Auto Saintfield NI
Hi Mark,
We're happy you're pleased with the repair quality. It's great to hear you found our team pleasant and helpful during the process.
Fix Auto Saintfield
Very Good service
Once I had the date, the repair was done quickly, professionally and with a smile. The courtesy car was clean and satisfactory. The team were friendly and ahead of schedule, so many thanks.
December 18, 2023
Unprompted review
Reply from Fix Auto UK - Fix Auto Saintfield NI
Jon C,
We're happy to hear that the repair was completed quickly and professionally! We're also glad you found the courtesy car satisfactory and that our team was friendly and efficient. Thank you for your feedback.
Fix Auto Saintfield
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.