Had a fantastic experience with FixAuto. The staff are incredibly friendly and helpful. They took care looking after the vehicle regardless of its age or condition. They always protect the interior an... See more
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Location
Switch locationWest Lane, West Lane Trading Estate, ME10 3TT Sittingbourne, England, GB
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Good communication and telephone Comms. Appointments kept to time. Work done well. (New door).
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Highly recommended! Excellent service all round. Done a perfect job fixing my rear end after being hit. Looks completely brand new again. Kept in contact the whole way through the repair and even... See more
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Thank you Fix Auto for fixing my pride and joy, you’ve done an amazing job and I can’t praise your staff enough for their helpfulness and great customer service and the support they gave me whilst I w... See more
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Company details
About Fix Auto UK - Fix Auto Sittingbourne
Written by the company
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
West Lane, West Lane Trading Estate, ME10 3TT, Sittingbourne, England, United Kingdom
- 01795 471620
4.6
Excellent
48 reviews
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Back lights not fitted properly
Back lights not fitted properly,
Boot rubber not fitted properly that I had to push back in line,
Bumper not lined up
They picked up the car today at 9:45am to rectify the issues 18/04/2023 and brought it back at 2:45pm with a collision error fault on my screen saying the car has been hit at the front of the car on the 18/04/2023 at 2:03pm, and once again the rear lights don’t sit correctly and the back bumper has swirl/scratch marks around the lights they have been fitting.not happy with the cowboy repairs at all or customer service. I would not recommend these at all to FIX your pride and joy.
April 18, 2023
Unprompted review
Reply from Fix Auto UK - Fix Auto Sittingbourne
Hi El,
Sorry you feel this way.
The rear rubber was correctly fitted as shown to you.
We realigned your lights and the o/s rear bumper corner efficiently at a time to suit you to cause as little inconvenience as possible. We did not touch the n/s as that did not need aligning other than the light.
The vehicle did not leave our trailer when arriving on site and the collision fault was not there upon delivery. All work was also carried out to the rear not the front.
We would have happily looked into these issues for you. However abusive, violent behaviour will not be tolerated to any of our staff. If you wish to have these looked into we suggest you report this incident to your insurer exactly as we have.
Kind Regard.
Fix Auto Sittingbourne
Treated like a valued customer
Such a great firm to work with. Thorough approach and superb communication. Customer service is first class
July 31, 2022
Unprompted review
Reply from Fix Auto UK - Fix Auto Sittingbourne
Hi Simon,
Thank you for taking the time to leave us such a nice review.
Good work and a small area of improvement
Totally satisfied with the work done on my Mercedes B class. Great job on getting the genuine parts, seamless paint job and the overall workmanship. One small area of improvement could be to keep the interiors cleaned well before delivery, the car was smelling a bit bad for a while untill I had to do a detailed interior cleaning.
October 23, 2022
Unprompted review
Reply from Fix Auto UK - Fix Auto Sittingbourne
Hi Jebez,
Thank you for your review.
Excellent service
Friendly, helpful staff. Car was completed ahead of schedule and returned to me spotless
November 11, 2022
Unprompted review
Reply from Fix Auto UK - Fix Auto Sittingbourne
Hi Christine,
Thank you taking time to leave us a review. We are so glad you was happy with the service we provided.
Fix Auto recently repaired my Jeep…
Fix Auto recently repaired my Jeep after it lost an argument with a wall.
I have nothing but good things to say about the service. I received a courtesy car promptly so there was no displacement to my travel needs. Whenever I phoned for progress I was very impressed by the lady who knew exactly what was happening and timeframes etc, without putting me on hold or fobbing me off.
When I received my Jeep back there was no indication of any damage whatsoever - an excellent job all round. Very happy with the result - would definitely recommend!
July 20, 2022
Unprompted review
Reply from Fix Auto UK - Fix Auto Sittingbourne
Hi John,
Thank you for such a detailed review and so many nice words. We will make sure Beth knows about how good her service was for you.
Amazing service
Had some paintwork done on my pride and joy(van)tricky getting a colourmatch on 9 year old silver but they pulled the cat out the bag on this one,absolutely stunning,cannot recommend them enough,polite,informed and friendly staff,will not use anywhere else.gold star!!
October 6, 2022
Unprompted review
Reply from Fix Auto UK - Fix Auto Sittingbourne
Hi Rob,
Thank you for taking time to leave us a review and your gold star! We are please you are so happy and look forward to your future custom.
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