I initially dealt with Coral and she was extremely professional in communicating with me for the collection of my car and delivery with updates during the repair process. Dean, was the driver who coll... See more
Company replied
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I initially dealt with Coral and she was extremely professional in communicating with me for the collection of my car and delivery with updates during the repair process. Dean, was the driver who coll... See more
Company replied
Our Volvo XC90 was damaged in an accident, i contacted Fix Auto slough as they are a Volvo approved repairer. Andy was very prompt to get in touch and the car was collected swiftly. Andy kept me upto... See more
Company replied
The whole process from start to finish was completely stress-free. The team didn’t give ridiculous estimates of how long the process would take. You can tell the whole team is extremely experienced. A... See more
Company replied
Great repairs to my bumper, the car is good as new :) it was also really easy to communicate with team via WhatsApp to get updates. Bit tricky to collect/drop off car if you work normal 9-5 hours as t... See more
Company replied
Written by the company
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
From the moment you walk through our doors, we take care of everything.
Written by the company

Banbury Avenue 712, SL1 4LR, Slough, England, United Kingdom
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The customer service and communication from Andy from beginning to end was excellent.
The repairs were done to an extremely high standard and the car came back beautifully clean. I would 100% recommend Fix auto and will definitely use them again if the situation arises..

Reply from Fix Auto UK - Fix Auto Slough
Excellent customer service. Andy was professional from start to finish. I was kept well updated & informed at start and throughout the work. Car was looking superb amazing job & had an excellent valet to complete. Highly recommended. 10/10!

Reply from Fix Auto UK - Fix Auto Slough
Great experience from this company. Polite and efficient unlike some of the competition. They demonstrate great pride in their work and clearly value customer service. Well done Fix Auto Slough

Reply from Fix Auto UK - Fix Auto Slough

Reply from Fix Auto UK - Fix Auto Slough
Andy and Lucy were both brilliant both in their communications and efficiency! Highly recommend

Reply from Fix Auto UK - Fix Auto Slough
Very nice company to deal with.
Easy to contact and everyone I spoke to was happy to help and were very forthcoming with the answers to my questions. I was lucky enough to get a courtesy car from them which was very pleasing on the eye and did not feel like a basic spec ‘loaner’.
The collection of my car and returning the courtesy vehicle was a hassle free process. I really felt like I was not being rushed and I was being afforded the time and space to be thorough.
Overall; a real professional company with great professional staff who clearly appreciate the situation.

Reply from Fix Auto UK - Fix Auto Slough
Fix Auto are amazing!
Car was involved in a hit and run my insurance wanted a garage to jig the rear quarter, but having a performance vehicle it wasn't a good idea. I reached out to Andy and his team and they said straight away that they would replace the rear quarter. They cared about the car and my family by making sure everything was repaired to a high standard keeping us safe. Along the way Andy and his team kept me updated with any other damage that was found once stripping the car internally and made sure the repairs were done in a timely manner, even when needing to order new tools for the job. I can't thank the team enough for everything they have done!
Definitely coming back with any other issues or parts I need sorting.
Thank you guys!

Reply from Fix Auto UK - Fix Auto Slough
An absolutely excellent service. Repaired the body work on my Volvo. Kept me informed along the way and was clear on estimated repair time, which was accurate. Andy then drove it back to my home repaired and clean. Very pleased. Highly recommend this company.

Reply from Fix Auto UK - Fix Auto Slough
Fantastic customer service, staff were really helpful and polite. Especially Andy who regularly kept me updated on the progress of my car and extremely patient when responding to all my queries. Such a stress free experience. Thank you!

Reply from Fix Auto UK - Fix Auto Slough
Very happy with the repair and courteous staff

Reply from Fix Auto UK - Fix Auto Slough
Each person I interacted with was great from start to finish. The team was efficient, polite, and correspondence with them was always immediate and so easy, which was very reassuring. Thank you very much to the Slough team for looking after my car and returning it prestine :)
Sonia R

Reply from Fix Auto UK - Fix Auto Slough
I recently had my car repaired at FixAuto, and I couldn’t be more impressed with the experience. After needing two new doors, I got my car back in pristine condition – it looks and feels as good as new! The quality of the work was phenomenal, and their attention to detail was truly outstanding.
From start to finish, the customer service was top-notch. I initially dealt with Lucy, who was an absolute pleasure to work with. She was friendly, professional, and made the process smooth right from the beginning. The main communication throughout the repair was handled by Andy, and I can’t praise him enough. Andy was exceptional – he kept me updated regularly and made sure I was always in the loop about the progress of my car. His level of communication and dedication to customer satisfaction deserves special recognition – he’s definitely staff member of the month in my book!
Overall, my experience with FixAuto was nothing short of excellent. I want to extend my heartfelt thanks to the entire team for their hard work and professionalism. If you’re looking for an auto repair shop that delivers incredible results and exceptional service, I highly recommend FixAuto!

Reply from Fix Auto UK - Fix Auto Slough
Excellent
Friendly and professional - everything you need.

Reply from Fix Auto UK - Fix Auto Slough
I had an exceptional experience with Fix Auto. Their level of service was outstanding, and they handled all the stress following the accident with remarkable professionalism. They restored my vehicle to its original condition, making it look as good as new. Ranj and the entire team were fantastic, providing regular updates throughout the process, which truly eased my mind. I highly recommend them!

Reply from Fix Auto UK - Fix Auto Slough
5 Star Service !
From start to finish they picked the car up Andrew was brilliant kept me informed on progress and promised I would have back in two and dead on two weeks the car was dropped all valued and gleaming thank you guys so much !

Reply from Fix Auto UK - Fix Auto Slough
Andy and the team at Fix Auto have been fantastic. They have helped us out from beginning to end of a lengthy process after a car crash …
Highly recommend them !

Reply from Fix Auto UK - Fix Auto Slough
I had a good experience.
Customer service and repair was excellent
I’d recommend

Reply from Fix Auto UK - Fix Auto Slough
Wonderful service
My new car was involved in a non fault accident, Fix Auto repaired my vehicle and returned it to me in perfect condition, like brand new. I was kept updated throughout the process so pleased overall.
Andy and the team are fantastic.

Reply from Fix Auto UK - Fix Auto Slough
My car required a lot of work doing to it after an accident in July 2024. Andy picked up my car in mid-August 2024 and returned it to me in immaculate condition (as good as new, inside and out) some six weeks later. Whilst the garage was waiting for spare parts I was kept updated by Lucy, via emails and phone calls. She was extremely knowledgeable on the repair process and explained everything to me in clear and understandable detail. And whilst my car was being repaired Andy kept me well informed of its progress. He was equally informative and confident in his dealings with me. Andy and Lucy are a credit to Fix Auto Slough. I always felt confident that my car was in good hands dealing them and with the team who worked on fixing my car. They did a great job! Jon

Reply from Fix Auto UK - Fix Auto Slough
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