Fix Auto UK - Fix Auto Slough Reviews 125

TrustScore 5 out of 5

4.9

Banbury Avenue 712, SL1 4LR Slough, England, GB


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Rated 4 out of 5 stars

Excellent service from the driver who collected my car for repair. Very professional, friendly, and punctual. Made the whole process easy and smooth. Highly recommended

Company replied

Rated 5 out of 5 stars

The vehicle looks amazing. The guys have done a great job especially with the magnitude of the repair that they had on hand. The team very open with timings and were transparent throughout the repair... See more

Company replied

Rated 5 out of 5 stars

Our Volvo XC90 was damaged in an accident, i contacted Fix Auto slough as they are a Volvo approved repairer. Andy was very prompt to get in touch and the car was collected swiftly. Andy kept me upto... See more

Company replied

Rated 5 out of 5 stars

Very happy with the repair work carried out by Fix Auto Slough as a result of a non-fault insurance claim. Car was collected and delivered back looking like new. Process took about 5 weeks from submit... See more

Company replied


Company details

  1. Auto Repair Shop
  2. Auto Body Shop
  3. Auto Dent Removal Service
  4. Car Repair and Maintenance
  5. Car Service

Written by the company

Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • Banbury Avenue 712, SL1 4LR, Slough, England, United Kingdom

  • 01753 694134

4.9

Excellent

TrustScore 5 out of 5

125 reviews

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Rated 5 out of 5 stars

Excellent

Excellent
Friendly and professional - everything you need.

November 15, 2024
Unprompted review
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Reply from Fix Auto UK - Fix Auto Slough

We appreciate your kind words and are thrilled to hear you had a positive experience. We strive to provide excellent service and are glad we met your expectations.

Rated 5 out of 5 stars

Exceptional

I had an exceptional experience with Fix Auto. Their level of service was outstanding, and they handled all the stress following the accident with remarkable professionalism. They restored my vehicle to its original condition, making it look as good as new. Ranj and the entire team were fantastic, providing regular updates throughout the process, which truly eased my mind. I highly recommend them!

October 18, 2024
Unprompted review
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Reply from Fix Auto UK - Fix Auto Slough

Thank you for your kind words. We're delighted to hear you had such a positive experience with us. We strive to provide exceptional service and are thrilled the team were able to ease your stress during a difficult time. We appreciate your recommendation and are committed to continuing to deliver the highest quality service.

Rated 5 out of 5 stars

5 Star Service !

5 Star Service !
From start to finish they picked the car up Andrew was brilliant kept me informed on progress and promised I would have back in two and dead on two weeks the car was dropped all valued and gleaming thank you guys so much !

October 22, 2024
Unprompted review
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Reply from Fix Auto UK - Fix Auto Slough

We are so happy to hear about your positive experience! It's wonderful to know that Andrew provided such excellent service and kept you informed throughout the process. We appreciate your kind words and are thrilled that you were happy with the outcome.

Rated 5 out of 5 stars

Andy and the team at Fix Auto have been…

Andy and the team at Fix Auto have been fantastic. They have helped us out from beginning to end of a lengthy process after a car crash …
Highly recommend them !

October 10, 2024
Unprompted review
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Reply from Fix Auto UK - Fix Auto Slough

We're so happy to hear about your positive experience with our team. We appreciate your kind words and are glad we could help you through a difficult time.

Rated 5 out of 5 stars

I had a good experience.

I had a good experience.
Customer service and repair was excellent
I’d recommend

October 19, 2024
Unprompted review
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Reply from Fix Auto UK - Fix Auto Slough

Thank you for your kind words and for taking the time to share your experience. We're glad to hear you had a positive experience.

Rated 5 out of 5 stars

Wonderful service

Wonderful service
My new car was involved in a non fault accident, Fix Auto repaired my vehicle and returned it to me in perfect condition, like brand new. I was kept updated throughout the process so pleased overall.
Andy and the team are fantastic.

October 1, 2024
Unprompted review
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Reply from Fix Auto UK - Fix Auto Slough

Thank you for your kind words. We're thrilled to hear you were pleased with the service you received and that your car was returned in perfect condition. We're proud of our team and appreciate you recognising their hard work.

Rated 5 out of 5 stars

Superb Service and Communication

My car required a lot of work doing to it after an accident in July 2024. Andy picked up my car in mid-August 2024 and returned it to me in immaculate condition (as good as new, inside and out) some six weeks later. Whilst the garage was waiting for spare parts I was kept updated by Lucy, via emails and phone calls. She was extremely knowledgeable on the repair process and explained everything to me in clear and understandable detail. And whilst my car was being repaired Andy kept me well informed of its progress. He was equally informative and confident in his dealings with me. Andy and Lucy are a credit to Fix Auto Slough. I always felt confident that my car was in good hands dealing them and with the team who worked on fixing my car. They did a great job! Jon

October 2, 2024
Unprompted review
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Reply from Fix Auto UK - Fix Auto Slough

We are so pleased to hear about your positive experience with our team. It's wonderful to know that you felt confident in our abilities and that we were able to provide you with the support and updates you needed throughout the repair process. We strive to provide a high level of service and it's rewarding to hear that Andy and Lucy exceeded your expectations.

Rated 5 out of 5 stars

Andy and Lucy were excellent

Andy and Lucy were excellent to deal with and they looked after me better than I could have wished. The workmanship was first class. I’d use these guys again without hesitation - let’s just hope I don’t have to!

September 20, 2024
Unprompted review
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Reply from Fix Auto UK - Fix Auto Slough

We are thrilled to hear about your positive experience. We appreciate your kind words about Andy and Lucy, and we are glad you were happy with the workmanship.

Rated 5 out of 5 stars

2nd time - even better than the 1st!

2nd time using Andy (and co) at Fix Auto Slough. Always friendly, but they are always professionally reassuring in everything they do. It's so refreshing to be dealt with in a nice courteous way, and not "as a number". Can't recommended enough...

September 11, 2024
Unprompted review
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Reply from Fix Auto UK - Fix Auto Slough

We appreciate your kind words and are delighted to hear about your positive experience with our team. We strive to provide excellent customer service and are glad that you found our team to be friendly and professional.

Rated 5 out of 5 stars

Great experience! Thank you

After a non-fault accident, fix auto was able to quickly and professionally repair my car. They kept me updated throughout the process and done a fantastic job on the repairs! I was in main contact with Andy and Lucy who both kept me updated on the progress of my car and done their best to move the progress along in a timely fashion! Thank you

September 9, 2024
Unprompted review
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Reply from Fix Auto UK - Fix Auto Slough

Thank you for your kind words and for taking the time to leave such a positive review. We're so glad to hear that you were happy with the service you received and that you were kept informed throughout the repair process. We will share your feedback with Andy and Lucy.

Rated 5 out of 5 stars

Great Service.

I've had my car repaired by Fix Auto UK on multiple occasions, and each time, I've been thoroughly impressed by their outstanding service. One of the things I appreciate the most is their convenient pick-up and drop-off service right from my doorstep. The staff at Fix Auto UK are not only professional but also incredibly friendly, making the whole experience pleasant. The end results have always exceeded my expectations, leaving me truly satisfied. I highly recommend Fix Auto UK for anyone in need of top-notch car repairs.

September 2, 2024
Unprompted review
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Reply from Fix Auto UK - Fix Auto Slough

Thank you so much for your kind words! We're thrilled to hear that you've been consistently impressed with our service.

It's fantastic that our convenient pick-up and drop-off service has been a benefit for you. We strive to make the repair process as hassle-free as possible.

We're delighted to know that our friendly staff has made a positive impression. Your satisfaction is our top priority, and we're glad we could exceed your expectations.

Thank you again for choosing Fix Auto Slough We hope to see you again soon.

Rated 5 out of 5 stars

Amazing and quality service

Very happy with Fixautos right from the start. They replied promptly to all my enquiries and were transparent and upfront about what they were doing on the repairs and how long it would take. My car was picked up and delivered on time and Andy was very polite, friendly and helpful about answering all my questions and was patient with me so I understood all the processes regarding my repair. My repair was done impeccably to a proper professional standard, looked fabulous, like new. Car was clean and valeted beautifully on return. Would highly recommend to anyone, thank you for the brilliant customer service Andy and the team!!

August 7, 2024
Unprompted review
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Reply from Fix Auto UK - Fix Auto Slough

Thank you so much for your kind words! We’re delighted to hear that you were happy with our service from start to finish.

It’s fantastic that Andy and the team were able to exceed your expectations. We pride ourselves on delivering exceptional customer service, and it's wonderful to know that we achieved that for you.

Thank you again for choosing Fix Auto Slough. We hope to see you again soon!

Rated 5 out of 5 stars

Great customer service

Great customer service, polite
Explained the repair and cost of replacement damaged parts.

August 7, 2024
Unprompted review
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Reply from Fix Auto UK - Fix Auto Slough

Thanks for review!

Rated 5 out of 5 stars

Brilliant service from start to finish

Following being hit by another car I had my rear windscreen/boot smashed and scratches and scuffs on the rear bumper. My car was collected the same day and I was kept in the loop of where my car was going. I had an update on my car as requested (I had a response very quickly). I had a phone call to say when my car was ready and offered a time for delivery suitable for myself and they delivered the car on time. Not only does my car look brand new it came back spotless (cleaned both inside and outside). The team are very professional and I would highly recommend them to my family and friends moving forward.

August 5, 2024
Unprompted review
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Reply from Fix Auto UK - Fix Auto Slough

Thank you so much for your kind words! We're thrilled to hear that you were happy with our service from start to finish.

It's fantastic that we were able to collect your car the same day and keep you updated throughout the repair process. Our team strives to provide excellent customer service, and it's wonderful to know that we achieved that for you.

We're delighted that your car looks as good as new and that you were happy with the cleaning. Thank you again for choosing Fix Auto Slough. We hope to see you again soon!

Rated 4 out of 5 stars

Great service

Great service. I was kept well informed throughout and the finished result is great. You’d never know it had been damaged! Would use their service again.

August 1, 2024
Unprompted review
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Reply from Fix Auto UK - Fix Auto Slough

Thank you so much for your kind words! We're thrilled to hear that you were happy with the service you received and that you're delighted with the finished result.

Your satisfaction is our top priority, and we're glad we could meet your expectations.

Thank you again for choosing Fix Auto Slough!!

Rated 5 out of 5 stars

I recently had the unfortunate…

I recently had the unfortunate experience of a crash that left significant dents on the side door of my car.
Thankfully, Andrew was there to turn a stressful situation into a positive experience. From the moment I brought my car in, Andrew went above and beyond to not only fix the dents but also to ensure I felt comfortable and reassured throughout the entire process.Andrew's expertise and attention to detail were immediately apparent. He meticulously repaired the dents, making the door look as good as new. The quality of his work exceeded my expectations, and I couldn't be happier with the results.What truly set Andrew apart was his exceptional customer service. He took the time to explain the repair process, answer all my questions, and provide regular updates on the progress. His friendly and professional demeanor made me feel confident that my car was in good hands.Andrew's dedication didn't stop at just fixing the door. He also went the extra mile to make sure I was comfortable and satisfied with the service. His genuine concern for my well-being and his proactive approach to customer care were truly remarkable.In a situation that could have been highly stressful, Andrew's outstanding service and dedication turned it into a positive experience. I am incredibly grateful for his help and cannot recommend him highly enough. Andrew is a true professional and a valuable asset to the team!

July 9, 2024
Unprompted review
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Reply from Fix Auto UK - Fix Auto Slough

Thank you so much for taking the time to share your experience! We're incredibly grateful for your kind words about Andrew.

It means a lot to us that Andy was able to turn a stressful situation into a positive one. His dedication to exceptional customer service and quality repair work is something we strive for at Fix Auto Slough.

We're thrilled to hear Andrew exceeded your expectations with both the quality of the repair and his clear communication throughout the process. His friendly and professional demeanor is a valuable asset to our team.

We'll be sure to pass your compliments on to Andrew. Thank you again for choosing [Business Name]. We appreciate your business and look forward to serving you again in the future!

Rated 5 out of 5 stars

Very easy and professional to deal…

Very easy and professional to deal with. My car was collected and ruths exactly when expected. The work was done perfectly and the car returned cleaned to within an inch of it's life.
Very informative through the whole process.

July 5, 2024
Unprompted review
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Reply from Fix Auto UK - Fix Auto Slough

Thank you so much for your kind words! We're delighted to hear that you found dealing with us easy and professional.

Our team strives to provide excellent customer service, and we're thrilled that we exceeded your expectations. We're glad that your car was returned clean and in perfect condition.

Thank you again for choosing Fix Auto Slough. We hope to see you again soon!

Rated 5 out of 5 stars

Once parts were sourced repair work…

Once parts were sourced repair work booked repair work booked promptly . Work was done well and completed quickly to a high standard.

June 19, 2024
Unprompted review
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Reply from Fix Auto UK - Fix Auto Slough

Thanks for leaving us a review!!

Rated 5 out of 5 stars

Thanks to Fix Auto for repairing my…

Thanks to Fix Auto for repairing my rear bumper within 2 weeks and back to me. Lovely job done. Would definitely recommend to family and friends.

June 14, 2024
Unprompted review
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Reply from Fix Auto UK - Fix Auto Slough

Thank you for taking the time to leave us a review!

Rated 5 out of 5 stars

I cannot thank Fix Auto enough!

I cannot thank Fix Auto enough, this is the second time we have used them. Both times Andy and his team have been amazing. Andy went above and beyond to make the process of getting our car repaired stress free and had the parts ordered in straight away in order to start work straight away. We are very grateful!

May 21, 2024
Unprompted review
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Reply from Fix Auto UK - Fix Auto Slough

We at Fix Auto Slough are incredibly grateful for your kind words and repeat business! It means a lot to us that you trust us with your car repairs.

We're thrilled to hear that Andy and his team made the repair process stress-free for you both times. Andy's commitment to excellent customer service shines through in his proactive approach of ordering parts right away to minimise downtime. We're so happy to have him on our team!

Your gratitude is truly appreciated. We strive to exceed expectations on every repair, and your positive review helps us achieve that goal.

If you have any questions or need anything in the future, please don't hesitate to reach out. We're always happy to help!

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