Fix Auto UK - Fix Auto Southampton Reviews 21

Fix Auto were very professional collected the car and kept us informed what they were going to do and the time frame ,phoned with updates the finished job was brilliant,car returned on time excellent job highly recommend thank you

I write the truth because I am FREE after I write or speak it, if platforms like you don’t want to hear the truth because it’s a minority view then DO NOT ASK ME TO DO REVIEWS .

The quality of repairs was brilliant and completed sooner than expected. They also returned the car to me rather than needing time to go and collect.

Very friendly staff,letting me know what was happening every step of the way. Repairs were excellent,you wouldn't have known that there had been any damage. They even cleaned the car!Would recommend fix auto to everyone.

Took a very long time for insurers to agree for the repair from the initial setup (not Fix Auto's fault) but impressed that Lois kept checking in. When the repair was finally authorised - car was collected very quickly and the repair completed within a week. Car was returned on time and as they said - cannot fault repair nor service.

Very happy with the repair! Kept informed every step of the way.

From first phone call to picking up my repaired car the staff were amazing

Fantastic service Lois was very helpful really good job on my car would highly recommend thank you.kelvin gellender.

Great communications- friendly professionals staff - high quality repair completed in a reasonable timescale - I only left the 1 star off as unfortunately there wasn’t a courtesy car available for my chosen repair time - apart from that I’d highly recommend.

Absolutely brilliant service. The only thing I would say is that when the courtesy car was dropped off there was no walk around to check for damage before leaving it with me. That has not been a problem as I only had it for 2.5 days, so hardly used it.

Staff were very friendly and helpful. Kept me in the loop of my car they were fixing. Definitely recommend this company.

Excellent repair and a very quick turnaround so i am very happy.

Also superb service from lois in the sales office.

Very impressed with the repairs.
Staff were friendly and accommodating.
Great service would definitely recommend.

Excellent service, great communication very efficient and the work that was done was excellent. Would not hesitate to recommend.

Absolutely wonderful service. Super friendly reception and a great job with repairs. They ensured the parts were genuine and properly colour coded. Everything was handled promptly and they gave me regular updates.

Very impressed with the service, professionalism and efficiency. What ever my requests, they were accommodated readily. Work was too a high standard and the car arrived having been cleaned inside and out!
Thankyou very much.

My car came back perfect ! Repaired nicely .

From day one dropping off my car and collecting a courtesy car to completion I was kept informed of progress, my car was clean and shining with all bodywork looking good everything all working.
Very Pleased,
Thanks

Very good service and communication. Thank you Lois and garage team

Really impressed with the service from Fix Auto after they fixed the dents in my car after a prang! Lois in the office was really friendly and kept me informed throughout, the operatives I met were friendly too and did a great job on the car - like nothing ever happened! Would highly recommend.

They have been great, keep me updated at every stage of the repair, friendly, helpful and professional, great customer service