Tuesday PM to Thursday PM for a fairly extensive repair - extremely impressed with service I received & the speed in which the job was completed. Will recommend highly to everyone who’s querying a job... See more
Company replied
Location
Switch locationRadlett Road, Unit 51, Frogmore Business Park, AL2 2JX St Albans, England, GB
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See what reviewers are saying
I just have to say that the service I received from Fix Auto in St Albans was absolutely exceptional! They truly went above and beyond to get my car back on the road as quickly as possible, esp... See more
Company replied
Wonderful job on my Volvo V40 Damage from some reversing into car denting back wing and bumper. Friendly helpful staff And i do believe they even gave my car a clean Would recomend them
Company replied
The customer service was very good and helpful. Talked me through the process, also the estimated time when my Grandland would be completed, it did go over but that was purely down to getting all the... See more
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Company details
Written by the company
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Radlett Road, Unit 51, Frogmore Business Park, AL2 2JX, St Albans, England, United Kingdom
- 01727 875398
4.6
Excellent
34 reviews
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Reply from Fix Auto UK - Fix Auto St Albans
Thank you for your amazing feedback! We’re so glad you’re happy with our work and service. It was a pleasure helping you, and we’re here if you ever need us again!
Best regards,
Fix Auto St Albans
Reply from Fix Auto UK - Fix Auto St Albans
Hi Michael,
Thank you for your 5-star review! We’re thrilled to hear you were happy with our communication. It’s always our goal to keep things clear and straightforward for our customers.
If there’s anything else we can help with, don’t hesitate to reach out!
Best regards,
Dalveer Fix Auto St Albans
Great experience from start to finish
Great experience from start to finish!
Brilliant result on the car
Thank you
December 20, 2024
Reply from Fix Auto UK - Fix Auto St Albans
Hi Julie,
Thank you for your lovely review! We’re thrilled you had a great experience and are happy with the result on your car. If you ever need us again, we’re here to help!
Best regards,
Fix Auto St Albans
Five star service from Fix Auto St Albans
My experience with Fix Auto St Albans was positive from the start to finish. The repair was carried out quicker than anticipated and was of an excellent standard. The team kept me informed of progress and provided a replacement vehicle whilst my car was off the road.
November 26, 2024
Reply from Fix Auto UK - Fix Auto St Albans
Hi Sally,
Thank you so much for your wonderful review! We’re delighted to hear that your experience with Fix Auto St Albans was positive from start to finish. It’s great to know the repair was completed quickly and to a high standard, and that our team kept you well-informed throughout the process.
We’re always here if you need us again. Thanks for choosing us!
Best regards,
Fix Auto St Albans
Excellent work!
Excellent work!
Great quality of work, the service is clearly customer oriented. Excellent experience overall!
October 23, 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto St Albans
Thank you, Serg, for your kind words! We're thrilled to hear that you were pleased with the quality of our work and our customer-focused service. It was a pleasure serving you, and we're glad you had an excellent experience overall. If you need anything in the future, don't hesitate to reach out. Thanks again for your feedback!
Fix Auto St Albans
Great service
Customer service was superb. Staff clearly knew what they were doing. Super supportive throughout the process. Bit annoying they weren't open at the weekend, but all other aspects of the process was first class.
October 7, 2024
Reply from Fix Auto UK - Fix Auto St Albans
Hi Robyn,
Thank you for your feedback! We're delighted that you had a great experience with our customer service and found the staff to be knowledgeable and supportive. We understand the inconvenience of not being open on weekends, and we'll consider this for the future. We're glad that overall, you were satisfied with the service!
Kind regards and many thanks,
Fix Auto St Albans
Brilliant service
Brilliant service - staff very friendly and helpful. Couldn’t recommend more
October 4, 2024
Reply from Fix Auto UK - Fix Auto St Albans
Hi,
Thank you for your kind words! We’re so happy to hear that you had a great experience with our team. Your recommendation means a lot to us!
If you need any further assistance, feel free to get in touch. We’re excited to assist you again in the future!
Kind regards,
Fix Auto St Albans
Nice and helpful staff
Nice and helpful staff. Good communication despite a small misunderstanding.
September 25, 2024
Reply from Fix Auto UK - Fix Auto St Albans
Hi Arnaud,
Thank you for your kind words and feedback! We're delighted to hear that our team was able to assist you and communicate effectively, even with the small misunderstanding. We always strive to provide the best service possible, and your understanding means a lot to us.
We're always here if you need anything else!
Many thanks and best regards,
Fix Auto St Albans
Reply from Fix Auto UK - Fix Auto St Albans
Hi Jackie,
Thank you for your lovely review! We're so glad you had a great experience with our team. It was a pleasure to assist you, and we’re always here if you need anything else.
Thanks again!
Best regards,
Fix Auto St Albans
They have done a good job
They have done a good job, but they took too long. Two weeks with the car for not a massive job and no communication throughout was a bit rubbish.
September 27, 2024
Reply from Fix Auto UK - Fix Auto St Albans
Hi Charles,
Thank you for your 4-star review! We're glad you’re happy with the quality of the work, but we apologise for the delay and lack of communication. The extra time was due to needing an additional part (a bracket) to complete the repair properly.
We appreciate your patience and will work on improving our communication in the future. If you have any other questions, feel free to reach out.
Best regards,
Fix Auto St Albans
A brilliant company in every way
A brilliant company in every way. Efficient, very friendly, flexible and great quality of work. What more could you ask for!!
September 23, 2024
Reply from Fix Auto UK - Fix Auto St Albans
Hi Katie,
Thank you so much for your fantastic review! We’re thrilled to hear that you found our service efficient, friendly, and flexible, and that you’re happy with the quality of our work.
Your kind words mean a lot to us, and we’re delighted that we could meet your expectations. If there’s anything else we can assist you with in the future, please don’t hesitate to reach out.
Thanks again for choosing us!
Car to be repaired , damage to rear right side t backc
Car to be repaired , not my fault. Fox were helpful with my problem which is that I cannot drive to St.Albans safely. I am 93.
They were so good , came for the car, no fuss. Told me it would be over a week, and they returned it on Thursday. fully restored, looking smart and even washed the outside and cleaned the inside, Can' t ask for more.
September 19, 2024
Reply from Fix Auto UK - Fix Auto St Albans
Hi Colin,
Thank you for taking the time to leave such a thoughtful review. We’re so glad to hear that you were pleased with our service, and it was our pleasure to assist you with your vehicle repair.
We understand how important it was for you to have the car collected, and we’re happy that we could make the process as smooth as possible for you. Knowing that your car was repaired and looking great when returned is exactly what we aim for.
If you ever need any further assistance, don’t hesitate to get in touch. We’re always here to help!
Brilliant Service
I cannot thank the staff enough. So helpful and friendly- I would recommend them to anyone.
September 5, 2024
Reply from Fix Auto UK - Fix Auto St Albans
Thank you so much for your kind words! We’re thrilled to hear that you had such a positive experience with our staff. Your recommendation means the world to us, and we’re always here to help whenever you need.
A very slick repairer
A very slick repairer. They were polite and efficient throughput the repair process. The repair itself looked fantastic and I was very pleased with it.
August 30, 2024
Reply from Fix Auto UK - Fix Auto St Albans
Thank you for your kind words. We're glad to hear you were pleased with the repair and the service you received.
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