Excellent pick-up, on-going communication and repair. Vehicle looks as good as new. Fully cleaned inside and out prior to hand-over.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Had our Range Rover repaired after whole front end damaged, fix auto did a brilliant job at repairing work is brilliant like brand new now. Communication was great from collection until finish T... See more
Company replied
I would give FixAuto 5 Stars overall they were very friendly and helpful during the whole procedure and I was very impressed with the free damage report they did on both my car and their own courte... See more
Company replied
Vehicle was in for accident repair, but I also had the wheels refurbished at the same time. Wheel refurbishment absolutely awesome they look amazing (diamond cut). Car has factory Matt White paint (ha... See more
Company details
About Fix Auto UK - Fix Auto Sutton-in-Ashfield
Written by the company
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Hardwick Lane, NG17 5EJ, Sutton-in-Ashfield, Nottinghamshire, United Kingdom
- 01623 555512
4.8
Excellent
156 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield
Hi Steven,
Thank you so much for taking the time to leave us a great review! We’re really pleased to hear you had a great experience and found our team helpful. Providing excellent service is what we strive for, so your feedback means a lot to us.
We truly appreciate your support and look forward to helping you again in the future.
The Fix Auto Team 🚗✨
Special thanks to Steve
Special thanks to Steve, keeping me informed and knew his stuff 👍🏼
Thanks for your help
January 8, 2026
Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield
Thank you for taking the time to leave us such a great review ⭐️⭐️⭐️⭐️
I’m really pleased to hear that you felt well informed and supported throughout. Keeping customers updated and making sure everything is clearly explained is something we take pride in, so your feedback means a lot.
Thanks again for choosing us, and don’t hesitate to get in touch if we can help in the future.
The Fix Auto Team 🚗✨
The way they dealt with the whole…
The way they dealt with the whole situation from start to finish was better than perfect and l would recommend them to anyone who unfortunately requires their help
January 8, 2026
Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield
Thank you very much for your 5-star review ⭐⭐⭐⭐⭐
We’re delighted to hear that you were happy with how everything was handled from start to finish. The team at Fix Auto Sutton-in-Ashfield always aim to support customers through what can be a stressful situation, so it’s great to know their efforts made a real difference for you.
Your recommendation is truly appreciated, and thank you for taking the time to share your experience.
The Fix Auto Team 🚗✨
Car fixed sooner than expected and car…
Car fixed sooner than expected and car was spotless on pick up. No issues with repairs.
December 29, 2025
Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield
Hi Angela,
Thank you very much for your 5 star review and for taking the time to share your experience with us. We’re delighted to hear that your car was repaired sooner than expected and returned to you spotless, with everything completed to your satisfaction.
Your feedback means a lot to the team at Fix Auto Sutton-in-Ashfield, and we really appreciate your trust in us. We look forward to helping you again should you ever need us in the future.
The Fix Auto Team 🚗✨
Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield
Thank you, Carole, for your lovely 5 star review!
We’re delighted to hear you received excellent service from start to finish that’s exactly what we aim for. Your kind words mean a lot to the whole team and are especially appreciated at this time of year.
Wishing you a wonderful festive season, and thank you for choosing Fix Auto Sutton-in-Ashfield.
The Fix Auto Team 🚗✨
Fast and good work and very good…
Fast and good work and very good communication the only minus is that inside the car was dusty, white dust on dashboard , doors! A little bit of clean was nice !
December 17, 2025
Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield
Thank you for taking the time to leave us a review and for your kind comments about the speed of the work and our communication we really appreciate it.
We’re sorry to hear about the dust left inside the vehicle. This certainly isn’t the standard we aim for, and your feedback has been shared with the team so we can make sure extra care is taken with interior cleaning in future.
Thank you again for your feedback it helps us improve our service. If there’s anything further we can help with, please don’t hesitate to get in touch.
Kind regards,
The Fix Auto Team 🚗✨
Great customer service and updates…
Great customer service and updates along the way. Avril was always extremely pleasant and lovely to deal with. Everyone involved with the repair was great.
November 17, 2025
Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield
Thank you so much for your fantastic 5-star review! ⭐️
We’re delighted to hear that you received great customer service and regular updates throughout your repair.
Avril will be thrilled to know her friendliness and support made such a positive difference, and I’ll make sure your kind words are passed on to the whole team involved in your repair.
We really appreciate you taking the time to share your experience and for choosing us!
The Fix Auto Team 🚗✨
Excellent service!
Fix auto have provided excellent service throughout the process of having my vehicle fixed. The communication was prompt and I was kept informed throughout.
November 24, 2025
Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield
Hi Rachel,
Thank you so much for the fantastic 5 star review! We're really glad to hear that you had an excellent experience with us. Clear communication and keeping you updated are things we take real pride in, so it’s great to know it made a difference. Avril will be delighted to see your comments.
If you ever need anything in the future, we’re always here to help.
Thanks again for choosing Fix Auto Sutton in Ashfield!
The Fix Auto Team 🚗✨
My car was fixed very quick and all the…
My car was fixed very quick and all the work was done at a good standard
November 21, 2025
Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield
Hi Arcelina ,
Thank you so much for taking the time to leave us a 5-star review. We’re really pleased to hear that your car was repaired quickly and to a high standard. Your feedback means a lot to the whole team.
If you ever need anything in the future, we’re always here to help.
Kind regards,
Stephen Cook MD
On behalf of the team at Fix Auto Sutton in Ashfield
Excellent experience from start to finish
My insurer directed me to Fix Auto to yes, fix my automobile. It was a great experience. Pete, the guy who handled taking in my car and handing over the courtesy car (a nearly new VW Polo, which was fab) was most excellent: personable and knew his stuff. The fix took just over a week, which was entirely reasonable. I couldn’t fault any aspect of the service!
November 6, 2025
Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield
Hi Oliver,
Thank you so much for taking the time to leave us a fantastic 5-star review.
We’re really pleased to hear that your experience with Fix Auto Sutton-in-Ashfield was such a positive one. It’s great to know the repair process was smooth and that the courtesy car met your needs. Pete will be delighted to receive your feedback – he takes real pride in looking after our customers.
We appreciate your kind comments and are glad we could get you safely back on the road. If you ever need our help again, we’re here for you.
Kind regards,
Stephen Cook MD
Fix Auto Sutton-in-Ashfield
Fast and easy to use,very efficient and…
Fast and easy to use,very efficient and very good service
October 31, 2025
Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield
Thank you so much, Lonut, for your fantastic 5-star review! We’re delighted to hear you found our service fast, efficient, and easy to use. Your feedback means a lot to the whole team, and we really appreciate you taking the time to share your experience.
Steve Cook MD
Had our Range Rover repaired after…
Had our Range Rover repaired after whole front end damaged, fix auto did a brilliant job at repairing work is brilliant like brand new now.
Communication was great from collection until finish
Thanks
November 4, 2025
Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield
Hi Jamie,
Thank you for taking the time to leave such a fantastic review! We're delighted to hear that you're so pleased with the repair on your Range Rover and that our communication met your expectations throughout the process. I’ll be sure to pass your comments on to all the members of our team — they’ll really appreciate your feedback.
Best regards,
Steve and the team at Fix Auto Sutton-in-Ashfield
Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield
Reply from Fix Auto Sutton in Ashfield
Thanks so much, Benjamin! We really appreciate your kind words and are glad to hear you’re happy with the job. It was a pleasure working with you — thanks again for your support!
Best regards,
Steve Cook, Managing Director
Fix Auto Sutton in Ashfield
Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield
Reply from Fix Auto Sutton-in-Ashfield:
Thank you, Mr Datoo, for taking the time to leave us a 5-star review! We’re really pleased to hear you found the experience pleasant. Your feedback means a lot to the team here at Fix Auto Sutton-in-Ashfield. If you ever need our help again, we’ll be happy to assist.
Steve Cook MD
My car was repaired and returned in 2…
My car was repaired and returned in 2 weeks later all fixed and working. Very happy.
October 6, 2025
Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield
Hi Diane,
Thank you so much for your 5-star review! We're delighted to hear that you’re happy with your repair and the quick turnaround. It’s great to know your car is back on the road and working perfectly.
Kind regards,
Stephen Cook MD
Fix Auto Sutton-in-Ashfield
I’m delighted with repair
Great service and fantastic team, Highly recommended Fix Auto
October 7, 2025
Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield
Gezim Marku,
We appreciate your high recommendation and are so glad you had a great experience with our fantastic team and service!
Steve Cook MD
Fix Auto Sutton in Ashfield
Thoroughly recommend
Good communication throughout and the progress tracker was a nice touch. There could have been more text detail and maybe a picture or 2 at certain stages but this doesn't detract from an excellent service. They were also very helpful where the insurance company were very unprofessional and less than satisfactory.
September 29, 2025
Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield
Thank you Ian so much for your kind feedback and recommendation. We’re really pleased to hear that you found our communication and progress tracker helpful, and that our team could support you when things became difficult with your insurer. We also appreciate your suggestion about adding more detail and images during the process – that’s valuable feedback and something we’ll look into improving. We’re delighted you felt the overall service was excellent, and we truly appreciate you taking the time to share your experience. Kind Regards Steve Cook MD
A fabulous business and perfect repair.
A fabulous business and perfect repair work. Kept me informed the whole way. Friendly staff.
September 25, 2025
Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield
Hi Bree,
Thank you so much for your wonderful 5-star review! We’re delighted to hear that you were happy with the repair work and that our team kept you updated throughout the process. We really appreciate your kind words about our staff — we’ll be sure to share your feedback with the whole team.
Thanks again for choosing Fix Auto Sutton-in-Ashfield. If you ever need us in the future, we’re always here to help!
Best regards,
Steve Cook MD & the Fix Auto Sutton-in-Ashfield Team
The car was in the workshop for a while…
The car was in the workshop for a while but I got regular updates. When the car was picked up the done was to an extremely high standard, cleaned and valeted as well
September 24, 2025
Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield
Hi Christopher,
Thank you so much for your 5-star review. We’re really pleased to hear you were kept updated throughout the repair process and that you’re happy with the quality of the work carried out. It’s great to know the clean and valet added to your experience too. We truly appreciate your feedback and your recommendation.
Best regards,
Stephen Cook MD
Fix Auto Sutton-in-Ashfield
Amazing in every way
Robert, Peter and the reception team were all so friendly and helpful - interactions were quick, polite, and straight to the point! The work itself was top-class, you’d think the car was brand new!
September 19, 2025
Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield
Sam,
Thank you so much for your amazing review! We're thrilled to hear that Robert, Peter, and our reception team made such a great impression. It's fantastic to know you found the service friendly, efficient, and top-class — just like your car now! 😊 We really appreciate your kind words and look forward to welcoming you back in the future.
Steve MD
Fix Auto Sutton in Ashfield
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.