Fix Auto UK - Fix Auto Sutton-in-Ashfield Reviews 

156
TrustScore 5 out of 5

4.8

Hardwick Lane, NG17 5EJ Sutton-in-Ashfield, Nottinghamshire, GB


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Rated 5 out of 5 stars

Excellent pick-up, on-going communication and repair. Vehicle looks as good as new. Fully cleaned inside and out prior to hand-over.

Rated 5 out of 5 stars

Had our Range Rover repaired after whole front end damaged, fix auto did a brilliant job at repairing work is brilliant like brand new now. Communication was great from collection until finish T... See more

Company replied

Rated 5 out of 5 stars

I would give FixAuto 5 Stars overall they were very friendly and helpful during the whole procedure and I was very impressed with the free damage report they did on both my car and their own courte... See more

Company replied

Rated 4 out of 5 stars

Vehicle was in for accident repair, but I also had the wheels refurbished at the same time. Wheel refurbishment absolutely awesome they look amazing (diamond cut). Car has factory Matt White paint (ha... See more


Company details

  1. Auto Repair Shop
  2. Auto Body Shop
  3. Auto Dent Removal Service
  4. Car Repair and Maintenance
  5. Car Service

About Fix Auto UK - Fix Auto Sutton-in-Ashfield

Written by the company

Fix Auto UK – We're With You Every Step of the Way

When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.

Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.

Why Our Customers Trust Us

⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.

🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.

📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.

🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.

🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.

How It Works:

From the moment you walk through our doors, we take care of everything.

  1. Assess:
    Our specialists assess your vehicle quickly and explain exactly what needs to be done.
  2. Repair:
    Our certified teams get to work using industry-leading techniques and equipment.
  3. Return:
    We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.

Real People. Real Results.

Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.

Fix Auto UK. Your car. Your safety. Our promise.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • Hardwick Lane, NG17 5EJ, Sutton-in-Ashfield, Nottinghamshire, United Kingdom

  • 01623 555512

4.8

Excellent

TrustScore 5 out of 5

156 reviews

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4.8

All reviews

(156)

5,471 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Service and Repairs

Had a back end smash on Qashqai I'd only had for a few months. Repairs were excellent and I could not tell it had been done. Service was first class. Called me regularly for updates on repairs. Fetched and delivered car back to me. Hire car was very clean and perfect for the week - also it was an automatic same as my own car. Cannot fault anything - first class service and repairs.

October 29, 2021
Unprompted review
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Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield

Many thanks Dave for your glowing review of our services. To take the time to to document your experience is very much appreciated. I will pass on your comments to the whole team.
Once again thank you
Steve

Rated 5 out of 5 stars

Fist class

First class made everything thing easy to sort out and did a good job with the car

October 20, 2021
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Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield

Many thanks Paul for taking the time to review our services. Great shot in the arm for the whole team and a wonderful start to the day.
Kind regards and thankyou for your custom.
Steve

Rated 5 out of 5 stars

Excellent service

Timely and detailed communications throughout the process. Courteous staff who came to pick and drop cars. Currently car running absolutely fine since the repair. Thank you to all staff members of Fix Auto Sutton-in-Ashfield branch.

October 14, 2021
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Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield

Many thanks Narendra for your positive appraisal of your experience of our services. I will pass on your review to the whole this morning ,it's a wonderful way to end the week.
Steve

Rated 5 out of 5 stars

I have received a very good service…

I have received a very good service from Hardwick Motors and their staff.
My car received a number of scratches and a dent to the drivers door. The car has a blue metallic paint.
I cannot see the repair after they completed it, the whole car finish looks as good as new. That includes the interior, which was Sanitized.
The invoice was the same as previously estimated.
All the staff I dealt with were courteous, professional and friendly.
I have been using Hardwick Motors for a number of years and see no reason to change, due to the quality of their work and price.

October 10, 2021
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Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield

Many thanks Mr Walker for the wonderful comments. The whole team will be delighted to receive them on Monday morning. The demand to perform at the highest level is so important into todays market place. We genuinely apricate your kind comments.
Steve

Rated 5 out of 5 stars

They couldn’t have been more helpful

They couldn’t have been more helpful. Kept me informed throughout. Carried out a first class repair. Highly satisfied

October 7, 2021
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Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield

Thank you Anthony for your very positive review of our services. Has a director of the company it's impossible to be involved in all aspects of the customers journey.
I will pass on your comments to the team who I'm sure will be over the moon as I am with there performance .
Kind regards Steve

Rated 5 out of 5 stars

I found the service first class

I found the service first class. They maintained contact throughout the vehicle repair process, keeping me updated as to the progress, and in fact the vehicle was repaired and ready for collection much quicker and earlier than at first indicated. I was also impressed with the courtesy car provided for the duration of my repair. My only criticism was that the courtesy car only has enough fuel for about 20 miles, so had to seek a filling station to top up as the journey home was in excess of 20 miles. As a Ts & Cs suggestion would require the vehicles being returned by previous users to be returned with a full tank.

September 28, 2021
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Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield

Many thanks Geoffrey for your excellent review of our services. We take on board your T's & C's suggestion. Unfortunately not all of the people who use the vehicles are prepared to conform with that request. We finish up pounds out of pocket with no chance of recouping the money for the fuel. We will in future make sure we leave a little more fuel in the vehicles . Kind regards Steve

Rated 5 out of 5 stars

Excellent service

Excellent service. Great communication from the start, kept informed all the way through the repair. Car collected and delivered when promised.

September 25, 2021
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Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield

What a great start to a dull looking old day Kelly. I'll pass on your comments to the whole team. Many thanks for taking the time to send in your experiences of our service.
Once again many thanks
Steve

Rated 5 out of 5 stars

After a relatively minor car crash

After a relatively minor car crash, they picked my car up at a time convenient to me, lent me a courtesy car and carried out the work as quickly as possible. They kept me informed at all appropriate points. I am very satisfied with their work.

September 21, 2021
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Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield

Many thanks Mary for your review. I will pass on your comments to the team who will be over the moon. Thank you for taking your time in reviewing our services.
Steve

Rated 5 out of 5 stars

made a fantastic job of my car well…

made a fantastic job of my car well recommend

September 4, 2021
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Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield

Many thanks Ian for your review. I will pass on your kind comments to Max and the whole team.
Steve

Rated 5 out of 5 stars

Great service

Great service. Excellent repair, good communication throughout and very friendly & professional staff. Thank you.

August 29, 2021
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Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield

Many thanks Wendy for taking the time to leave this wonderful review. I will pass this on to the team who I'm sure will appreciate your kind comments.
Steve

Rated 5 out of 5 stars

GOOD ALL ROUND EXPERIENCE

GOOD ALL ROUND EXPERIENCE. Ease of process, courtesy of pick up person, flexibility, sharing of information along the way. ALL EXCELLENT.

August 22, 2021
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Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield

Many thanks Mr Adair for your review of our services. The whole team will be delighted with your extremely positive comments.
Once again thank you
Steve

Rated 5 out of 5 stars

Excellent service and a real pleasure…

Excellent service and a real pleasure to deal with. Quality of workmanship can only be described as beyond 5 star.

August 17, 2021
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Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield

Many thanks Brian for your wonderful review. The whole team will get a real lift from your kind words. It's always important that has a company we know how we are performing.
Once again thank you from us all
Steve

Rated 5 out of 5 stars

Excellent service

Easy, efficient,friendly, helpful; no problems at all.

August 16, 2021
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Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield

Thank you Alison for taking the time to review our services . Great start to the working day for the whole team. Thank you for your kind words.
Steve

Rated 5 out of 5 stars

Great service

Great service. Kept me informed and completed the work more quickly than I thought. Very nice people too. I happily recommend.

August 11, 2021
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Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield

Morning Phil, great start to the day for the whole team. Thank you for leaving this wonderful review of our services. Once again many thanks from the whole team.
Kind regards Steve

Rated 5 out of 5 stars

Bumper repaired perfect colour match…

Bumper repaired perfect colour match and very impressed vehicle was valeted

August 7, 2021
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Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield

Many thanks Mark for your kind comments. Paul and the team will be delighted that you have taken the time to leave such a positive review. Kind regards Steve

Rated 5 out of 5 stars

Body work repair

The repair by Paul was better than new! A curtesy vehicle was made available to me which was much appreciated and my vehicle was spotless after it had been valeted. Can't recommend highly enough

August 6, 2021
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Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield

Many thanks Steve for your time to leave such a wonderful review. I will pass on your comments to Paul and the whole team. great start to the day.
Regards Steve C

Rated 5 out of 5 stars

Repair to my car was excellent.I was…

Repair to my car was excellent.I was updated with progress throughout.
Courtesy car was very good.

July 26, 2021
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Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield

Many thanks Brian for your excellent review. I will pass it on to the team who I know will delighted. Great way to the close of business
Steve

Rated 5 out of 5 stars

Excellent service from Fix Auto Sutton…

Excellent service from Fix Auto Sutton in Ashfield. Done a great job on my car too! Would defo recommend 👌

July 17, 2021
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Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield

Many thanks Maxine for your time & kind words. Positive start to the week, the team will be delighted. Once again thank you from us all.
Steve

Rated 5 out of 5 stars

Excellent service

June 28, 2021
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Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield

Many thanks Dean for taking the time and effort to leave your review. I'll pass on your review to the whole team. Great start to the week.
Once again many thanks
Steve

Rated 5 out of 5 stars

Fantastic team of guys nothing was to…

Fantastic team of guys nothing was to much trouble for them I work and was given a courtesy car for a couple of days while they was repairing the body work on my car excellent job thankyou so much guys

June 9, 2021
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Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield

Many thanks Sandra for taking the time to leave this wonderful review. I will pass on your kind words to the whole team.
Kind regards Steve

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