Excellent and swift service. The car was quickly assessed for damage via photographs and booked in for the work a day later. Work done within 24 hours to a high standard and car valeted. Very profess... See more
Company replied
Location
Switch location112/114 North End Road, West Kensington, W14 9PP West Kensington, London, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Brilliant job done by Fix Auto – my car looks absolutely brand new. After a hit-and-run incident, I expected my car to be away for weeks, but I was pleasantly surprised to get a call within just a f... See more
Company replied
From getting an estimate to getting the rear tail gate repaired was very quick indeed. The garage itself is very clean and tidy which meant the car will be well looked after. Repair and paint work loo... See more
Company replied
I had a collision before the big bank holiday and my car was considered not drivable by the insurance company and the garage managed to fit me in for early Tuesday and on Thursday my vehicle was rea... See more
Company replied
Company details
Written by the company
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
112/114 North End Road, West Kensington, W14 9PP, West Kensington, London, United Kingdom
- 020 7381 3338
4.9
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great work and very quick repairs
Great work and very quick repairs! Would defo recommend
May 27, 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto West Kensington
Azimjon Sikandarov,
Thank you for your 5-star review! We appreciate your kind words.
DHAVAL SHAH, Fix Auto UK
Really happy with the experience
Really happy with the experience. Had a car accident a week ago. Whole front of the car had to be replaced. I was booked in two hours after the accident and had the car book a week later
May 22, 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto West Kensington
Muir Sanderson,
We're glad to hear your car was repaired quickly after your accident. We appreciate you sharing your positive experience.
DHAVAL SHAH, Fix Auto UK
Very quick service.
May 22, 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto West Kensington
Thank you! We're glad to hear your car was repaired quickly after your accident. We appreciate you sharing your positive experience.
Very efficient lovely work
Very efficient lovely work; really good at keeping you updated on work being carried out. 10/10
May 21, 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto West Kensington
Calley Jones,
We are so pleased you found our work efficient and that we kept you updated. Thank you!
DHAVAL SHAH, Fix Auto UK
Excellent workmanship
From getting an estimate to getting the rear tail gate repaired was very quick indeed. The garage itself is very clean and tidy which meant the car will be well looked after. Repair and paint work looks perfect. Also they cleaned the car very well
May 21, 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto West Kensington
Surendra P,
We are delighted to hear about your positive experience with our service and the quick repair of your vehicle. We are glad the repair and paintwork met your expectations and that you appreciated the clean car. Thank you for your kind words!
DHAVAL SHAH, Fix Auto UK
Very good job
Very good job, gave me a date and stuck to his word, cleaned the car also. Would strongly recommend
May 21, 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto West Kensington
Jurgent,
We're delighted to hear you were pleased with our work and commitment to our word. Thank you for your recommendation!
DHAVAL SHAH, Fix Auto UK
Excellent and swift service
Excellent and swift service. The car was quickly assessed for damage via photographs and booked in for the work a day later. Work done within 24 hours to a high standard and car valeted. Very professional and helpful service from start to finish. Would highly recommend - made the repairs following an accident so easy and quick. Best Fix Auto in town!
May 19, 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto West Kensington
RPY,
We appreciate you sharing your positive experience! We're happy to hear that our service made your repair process so easy and quick. Thank you for your kind recommendation!
DHAVAL SHAH, Fix Auto UK
Exceptional service
Exceptional service. Fast, super polite and left our car as clean as new. Thank you!
May 19, 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto West Kensington
Matthew Williams,
We're so glad to hear you received exceptional service and were pleased with your car's cleanliness.
DHAVAL SHAH, Fix Auto UK
Reply from Fix Auto UK - Fix Auto West Kensington
Robert Pyle,
We are delighted to hear you had a great experience with our quick and friendly service. Thank you for your feedback!
DHAVAL SHAH, Fix Auto UK
Reply from Fix Auto UK - Fix Auto West Kensington
Monsuru Ajibade,
Thanks for the 5-star review!
DHAVAL SHAH, Fix Auto UK
Fantastically quick service
Fantastically quick service - car left in great condition on collection - thankyou!
May 15, 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto West Kensington
Ollie Eden,
We are so glad to hear you had a great experience with our quick service and car collection. Thank you for your kind words!
DHAVAL SHAH, Fix Auto UK
Reply from Fix Auto UK - Fix Auto West Kensington
Patrick van der Peet,
Thank you for your kind words! We are delighted you were pleased with our professional work.
DHAVAL SHAH, Fix Auto UK
Fantastic service
Fantastic service - so quick and incredibly efficient!!
May 15, 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto West Kensington
Laura Shortall,
We're delighted you received such quick and efficient service. Thank you for your feedback!
DHAVAL SHAH, Fix Auto UK
Excellent Workmanship, fast and proffesional
Excellent Workmanship with fast and proffesional
May 12, 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto West Kensington
John Longworth,
We appreciate your positive feedback! We are so glad you were happy with our fast, professional work. Thank you!
DHAVAL SHAH, Fix Auto UK
So quick and easy And car is back to…
So quick and easy And car is back to being perfect
Auto fix are very efficient and nice to deal with
May 12, 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto West Kensington
Glenda Thompson,
We appreciate your positive feedback. We are so glad to hear that your experience was quick, easy, and that your car is perfect.
DHAVAL SHAH, Fix Auto UK
Quick, high quality repairs
Extremely professional, fast, high quality repairs and very thorough. Would highly recommend for peace of mind.
May 12, 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto West Kensington
Shivani,
We are so pleased to hear you had such a positive experience with our professional team and high-quality repairs. Thank you for your recommendation!
DHAVAL SHAH, Fix Auto UK
Super communication & flexibility of…
Super communication & flexibility of pickup, superb quality and speed of work, and then again excellent communication and flexibility. A totally customer oriented experience. Truly outstanding. Wish these guys would take over the insurance company! What a contrast.
May 6, 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto West Kensington
PtB,
We are so glad to hear you had such a positive experience with our team! Providing excellent communication and flexibility is always our goal. Thank you for your kind words.
DHAVAL SHAH, Fix Auto UK
This is the best garage ever!! Very quick repairs.
I had a collision before the big bank holiday and my car was considered not drivable by the insurance company and the garage managed to fit me in for early Tuesday and on Thursday my vehicle was ready. New wheel, alignment done and etc etc.
My car looks brand new and exactly like coming out from the Mercedes stand. Everyone is very polite and extremely helpful. This is not the first time this garage repaired my vehicle. I'm always happy with their service. I highly recommend this garage.
Thank you all!! Best ever!!
May 7, 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto West Kensington
Ester,
We're so glad to hear we could get your car back on the road quickly after the collision, especially before the bank holiday! It's wonderful to know your vehicle looks brand new and that our team was polite and helpful. We appreciate your continued trust in our service.
DHAVAL SHAH, Fix Auto UK
Reply from Fix Auto UK - Fix Auto West Kensington
Simin Jahangiri pour,
We are glad you enjoyed your experience. We appreciate your kind words. Thank you for your feedback.
DHAVAL SHAH, Fix Auto UK
Quick and Profesional Service
Brilliant job done by Fix Auto – my car looks absolutely brand new.
After a hit-and-run incident, I expected my car to be away for weeks, but I was pleasantly surprised to get a call within just a few days to say it was ready. The work was completed incredibly quickly and to a very high standard.
Super professional service from start to finish. Highly recommended!
May 6, 2026
Reply from Fix Auto UK - Fix Auto West Kensington
Anushka Luis,
We're so pleased to hear that your vehicle looks brand new and that we exceeded your expectations with the quick turnaround after the incident. Thank you for your kind words about our professional service!
DHAVAL SHAH, Fix Auto UK
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.