Fix Auto UK - Fix Auto Wrexham Reviews 305

Warm friendly and efficient staff who kept me updated regularly on all progress relating to work on my vehicle, sorted out an unforseen problem with no quibles.. would be happy to use Fix Auto Wrexham again should the need arise, highly recommended.

The service provided by Apex was very impressive from start to finish
Cannot fault anything.

They have been very helpful, and a quick response when asking for help. Very good service.

From start to finish, I had a great experience with Fix Auto in Wrexham. My vehicle was in for just over two weeks for a repairs to the rear door and wing, during that time I had a courtesy car which I thoroughly enjoyed.
The repairs carried out were exceptional, the paint finish & matching of the panels and all of the associated detail were found to be as you would expect, your technician’s are very professional indeed.
Top marks also for the ladies on reception, they gave me all the care and attention that you would expect and in a friendly manner, thank you.
Fix Auto Wrexham I would definitely recommend you if there was a need again.

Fix auto is outstanding company and undertook a complex job for my car which was completed with excellent workmanship. I was continually updated on progress throughout the process by helpful staff for whom nothing was too much trouble. In one word they were brilliant. I would recommend them without reservation

Kept me updated on a regular basis via txt. When I did speak with someone always very polite and informative. Job took a little longer than expected but that was a supply issue. On return of vehicle minor issue which they resolved in a very timely manner. Would definatly use again and would highly recommend

Excellent service throughout. Thoroughly recommend this very professional company

I can’t fault the staff who kept me informed over the 7 weeks my vehicle was in for repair. Always helpful snd they sent regular updates. However, like other reviewers, my vehicle was returned in an absolute state. A thin layer of fine dust everywhere. Smears all over the windscreen. I have dust all over my clothes. It looks like it came straight out of the repair shop and onto the delivery truck. I was told it would be clean and ready to drive. The last text I received said it was being “checked and cleaned’. No one has been near it to clean it. I look after my car and it did not arrive to you in this state, so why have you returned it to me in this condition? I have been promised a call back from the manager.

Fix Auto went the extra mile, to ensure my needs were met.
Staff extremely polite and helpful and my car has been returned looking emaculate.
Very pleased.

Good service when i phoned but lack of updates for an insurance repair job which seemed to take a long time.

My car was sent to Fix Auto Wrexham as part of an insurance claim. From start to finish I received excellent customer service. I was kept updated via phone and text about the progress of the repair. Staff were very friendly, professional and courteous. The quality of the repair is excellent and the car was collected from and returned to me at my convenience. 5 stars.

Always ready to answer any queries and actually ring you back when they state they will do. I could not fault them as I was constantly kept updated of every stage of my repair.Gary in the workshop is an absolute star and goes above and beyond to keep customers happy.
Excellent job done and car cleaned inside and out on return.
Thanks fix auto you are a fab team.

Excellent service. Great job.

Everyone I spoke to was so helpful and polite.
The car looked lovely on return, the driver was very efficient.
Yours must be a great company to work for, all going above and beyond.

Great job on my crumpled door. Picked our car up, kept us informed all the way and dropped it off again. We had a courtesy car throughout from Enterprise and they were great too

The staff are knowledgeable helpfull

Fabulous job done replacing my damaged bumper, I was provided with a lovely courtesy car and my car was returned to me in 12 days immaculate, girls in office were very friendly and efficient too

Informative at all stages of repair of vehicle. Very friendly staff, excellent job.

Fix Auto were great fixing my van really quickly. They ironed out a couple of little issues quickly and effectively. The repairs are great.