Fix Screens Reviews 96

Excellent service and communication from the start , very clear in terms of timescales and what do to do , I was a bit apprehensive to begin with using this company but needant have worried. They had to order my screen but it was all back with me and done within 2 weeks. Can’t fault this company

My first-generation Google Pixel Watch was accidentally dropped from lap-height but even a fall of less than one metre was enough to wreck it.
It was a surprising disappointment to not be resilient for such a small fall, and given the other choices such as smartrings flourishing on the market, I assumed the watch was history.

As I understand things; not even Google repair any of their smartwatches - they only replace devices under warranty but after that you’re out in the cold for support.
Only by chance did I encounter the fixscreens.co.uk site but even then my assumption was a repair would at best be uneconomical.

Fixscreens set a fixed-fee which is quite reasonable considering it is a total package: once I sent my busted smartwatch to them then they adhered to their stated processes (fixscreens.co.uk ... how-it-works)

Communication was prompt and straightforward during engagement, with all updates arriving in a timely fashion. It only took them two or three days, and even return costs are included - RoyalMail’s Tracked 24 at that.

As for the parts: my screen was replaced and it now looks indiscernible from when I bought my smartwatch new. Good job !
I should say that Fixscreens threw-in a spare strap plus a screen-protector along with my returned watch, as a thank-you for me offering a reviewing.
Happily I wish to share my experience onto TrustPilot because Fixscreens provided a key service and great work, so it is important that genuine reviews are captured.

Their sister websites offer straps, protectors and screens for several smart devices.
My personal experience has revealed that substitute components can be applied to OEM hardware without any apparent compromise to form & function. The Pixel Watch replacement silicone straps seem as identical in quality as the original part, and have the same smooth luxurious feel that my watch was first purchased with - not some questionable cheapo feel which seems all too prevalent these days.
I kinda wonder whether the parts from Fixscreens are merely resourced from the OEM place that Google used in the first place, because they seem so similar.

If you have an old or damaged smartwatch then I suggest giving serious consideration to having these guys sort you out; they even indicated that if my watch was unserviceable once a new display was fitted, that they could return the watch without charge.
That was a confidence-builder in my instance 😀

This is a fantastic company, my garmin Fenix looks brand new, thank you so much, efficient service, great communication, returned my watch, with great packaging. Thank you, definitely recommend.

What a great service!! My smart watch now looks as good as new again after its screen replacement. Communication was good, and kept me up to date with what was happening. Highly recommended!!

Very efficient service. Clear instructions and watch repaired and delivered back within a few days.

Website is super easy to use, and their instructions and very clear. I ordered a screen repair for my pixel watch, posted it to Fix Screens on Monday and received it back on Friday in full working order. Thanks so much!

Overall great service. Clear instructions given to send the watch back and was updated throughout the process. Watch looks good as new again, if not better due to the quality of the new screen.

Really happy with the repair to my wife's watch (Garmin Venu2S). Accurate and clear communication at all stages. Hopefully we'll not have to use the service again but would not hesitate to do so should the need arise.
Repair cost £99, new watch £300+

Excellent service , ordered a new battery for my sisters Samsung galaxy smart watch fitted it works a treat , delivery was very quick great communication, would definitely use again . Thankyou.

A really well organised set up.
Easy to return my device with its broken screen.
Received it back, beautifully repaired and well packaged. Very efficient. Many thanks.

Great experience. Repair to Garmin watch glass was made quickly and I'm very happy with the result. Good communications at every stage of the process. Highly recommended. Thanks.

Great service. Fixed my screen and got my watch back to me really quickly.

I sent my Fitbit in as it had unfortunately smashed after landing on a marble floor. I received emails throughout the process to update me on the progress of my watch and received it back very quickly. The new screen looks amazing and works really well. A very fast and efficient service.

Great service - excellent communication- quick turnaround

My Gopro 11 back screen got smashed so i needed it replaced.

I emailed Fix Screens and they replied with in an hour answering the queries i had.

It was posted and recieved the next day. They said it could be a 4-5 day turnaround but i came back early and it is working like new and you wouldn't know that the screen has been fixed.

I will definately use Fixscreens again and would reccommend them to anyone needing a Go Pro screen replacement. Very proffesional and always in communication throughout the process. 5 out of 5 for service and quality of job.

Absolutely brilliant service, I would recommend in a heartbeat. Fast, good communication and great value for money. Really grateful not to have to buy a new watch after smashing my screen. Would 100% recommend. Thank you!

Emailed fix screens to get a quick response & details of the repair. They emailed once it arrived then carried out the screen replacement on my Garmin watch in less than 3 day. I was emailed to say it had been repaired & was due for despatch back to me. The watch lokk as good as new. Really pleased with the service

The service was excellent. Very good customer care and a quick turnaround. Would definitely recommend them every time. Thanks

About a year ago - sept 2024, my Garmin 245 screen had gone peculiar, showing just a load of horizontal lines. Fixscreens replaced with a new screen which looks very smart and makes watch look like new. I emailed some questions before placing the order, to get a feel for the company. I received a full and helpful reply the same day. The price seemed very reasonable (I see it is now £5 cheaper), considering cost of a new screen and the expertise for fitting. A free screen protector was offered for me to stick on - I think that has been very worth while as I have not been particularly gentle with the watch. It is now July 2025 and the repair has stood test of time. I have no hesitation in recommending these chaps to fix your smart watch. They deserve to do well.

Super fast and really responsive. I was gutted to break the screen of my Garmin Edge, went into panic mode as I have an Ironman round the corner. The team gave me the confidence to get it fixed and in a quick turn around.

They delivered and I tested the device last night and it works perfectly, if not even better than before!

Would 100% recommend.