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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the affordable pricing and excellent value for money, often noting significant savings compared to previous providers. People appreciate the reliable service, easy-to-manage plans, and user-friendly experience, including features like data rollover and international travel add-ons. Many find the setup process straightforward and the overall service to be consistent and effective. However, some customers also noted significant dissatisfaction with the customer service, highlighting issues with online-only support, unhelpful agents, and a lack of direct communication channels. A few other people also felt that the service itself could be ambiguous or unreliable at times, leading to frustration and a desire to switch providers.

What people talk about most

Service

Users describe ambiguous interactions with service. Many customers praise the great and affordable cellphone... See more

Price

Customers had positive experiences with price, consistently finding the services affordable and competitive.... See more

Customer service

Customers consistently note negative experiences with customer service, often highlighting the lack of phone... See more

Website

Users describe ambiguous interactions with the website. While some customers report positive experiences,... See more

User experience

People report positive experiences with the user experience. Customers consistently praise the ease of use,... See more

Value for money

Reviewers highlight positive aspects of value for money. Customers consistently praise the affordable and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Affordable plans, improvement of cover territory. Easy to manage my plan and make modifications. It took me a couple of minutes to manage and change my actual cellphone plan. I changed for an 5G plan... See more

Rated 4 out of 5 stars

Everything is manageable for your account. You get nice bonuses on your plan and discount on usefull stuff.

Rated 4 out of 5 stars

The extremely easy to set up and get going.very knowledgeable and no hassle top ips

Company details

  1. Telecommunications Service Provider
  2. Internet Provider
  3. Internet Service Provider
  4. Mobile Network Operator
  5. Phone and Internet Service

Written by the company

Sign up for affordable cell phone plans and fast home internet with Quebec's newest internet and mobile service provider.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

998 reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Best value mobile plan I’ve found in Canada

I’ve been using Fizz for a few months now, and I honestly wish I had discovered it sooner. From the moment I tried it, I was sold.

With how expensive everything is in Canada right now, finding a mobile plan that’s actually affordable and reliable feels rare—but Fizz really delivers. It covers everything I need for staying connected and handling my day-to-day online use without worrying about high costs.

I liked it so much that I even convinced my partner to switch too—and they love it just as much.

If you’re looking for a solid, budget-friendly mobile plan, this is easily one of the best options out there.

— Rolando Jr Montemayor Pepano

April 20, 2026
Unprompted review
Rated 4 out of 5 stars

Great experience managing my plan

Affordable plans, improvement of cover territory. Easy to manage my plan and make modifications.
It took me a couple of minutes to manage and change my actual cellphone plan. I changed for an 5G plan with more than twice the data for $2 increase in my monthly payment.

April 20, 2026
Unprompted review
Rated 1 out of 5 stars

I cannot do anything with my phone and…

I cannot do anything with my phone and I would like to close my account. No ifs ands or buts! I just what my account closed now!!!
I have not been able to do anything with my phone and want to cancel my account NOW!

February 20, 2026
Unprompted review
Rated 4 out of 5 stars

Great cheap plan!

Great, simple phone plans, easy to set up from my phone, very customizable so you can get exactly what you want for the best price. Cheapest option out there for someone who doesn't use that much data. Only downside is customer service support is lacking because it's a smaller company.

April 20, 2026
Unprompted review
Rated 5 out of 5 stars

I am loving my Fizz mobile account as i…

I am loving my Fizz mobile account as i love how our data rolls over into out next billing cycle and all the benefits that they offer but the ONLY THING I WOULD HAVE THEM CHANGE IS FOR THEM TOO MAKE PHONE CARDS THAT YOU CAN PURCHASE AT ANY STORE SO IF WE ARE NOT NEAR INTERNET AND need time on my phone I can not buy it unless its online

April 1, 2026
Unprompted review

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