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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the affordable pricing and excellent value for money, often noting significant savings compared to previous providers. People appreciate the reliable service, easy-to-manage plans, and user-friendly experience, including features like data rollover and international travel add-ons. Many find the setup process straightforward and the overall service to be consistent and effective. However, some customers also noted significant dissatisfaction with the customer service, highlighting issues with online-only support, unhelpful agents, and a lack of direct communication channels. A few other people also felt that the service itself could be ambiguous or unreliable at times, leading to frustration and a desire to switch providers.

What people talk about most

Service

Users describe ambiguous interactions with service. Many customers praise the great and affordable cellphone... See more

Price

Customers had positive experiences with price, consistently finding the services affordable and competitive.... See more

Customer service

Customers consistently note negative experiences with customer service, often highlighting the lack of phone... See more

Website

Users describe ambiguous interactions with the website. While some customers report positive experiences,... See more

User experience

People report positive experiences with the user experience. Customers consistently praise the ease of use,... See more

Value for money

Reviewers highlight positive aspects of value for money. Customers consistently praise the affordable and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Affordable plans, improvement of cover territory. Easy to manage my plan and make modifications. It took me a couple of minutes to manage and change my actual cellphone plan. I changed for an 5G plan... See more

Rated 4 out of 5 stars

Everything is manageable for your account. You get nice bonuses on your plan and discount on usefull stuff.

Rated 4 out of 5 stars

The extremely easy to set up and get going.very knowledgeable and no hassle top ips

Company details

  1. Telecommunications Service Provider
  2. Internet Provider
  3. Internet Service Provider
  4. Mobile Network Operator
  5. Phone and Internet Service

Written by the company

Sign up for affordable cell phone plans and fast home internet with Quebec's newest internet and mobile service provider.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

991 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Love it

I've been with them for a few years and I don't have anything negative to say. If I have an issue, I'm able to solve it with their help!

April 25, 2026
Unprompted review
Rated 1 out of 5 stars

It’s frustrating

It won’t let me pay my bill. I been trying, and trying. It used to say error and changed to “payment received, you’ll receive an email to confirm in 2 hours..” blah blah. Lies. It’s been days, can’t still pay.

April 2, 2026
Unprompted review
Rated 5 out of 5 stars

I say yes to Fizz!

I had a little trouble at first trying to connect my eSIM but Fizz tech support totally helped me and it has been smooth sailing ever since. I have a great and affordable cellphone plan and great service(about 2 years) which I am grateful to Fizz for.

April 24, 2026
Unprompted review

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