flagbanner.com.au Reviews 4

TrustScore 3 out of 5

2.8

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2.8

Average

TrustScore 3 out of 5

4 reviews

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Rated 1 out of 5 stars

Be cautious before ordering from this…

Be cautious before ordering from this company.
I ordered 20 carbonless docket books based on the images and descriptions on their website, which showed croc-style hard covers. What I received were flimsy paper-covered books—nothing like the hard cover croc what was advertised. I spent $830 and was extremely disappointed in both the quality of the product and the customer service. When complaining they were very dismissive and didn't offer any resolution.

Please think twice before parting with your hard-earned money. In my opinion, this company misrepresents their products and offers terrible value for money.

In my experience, what I received from this company didn’t match what was advertised, and I wouldn’t recommend them.

April 27, 2025
Unprompted review
Rated 5 out of 5 stars

Delivered on urgent stickers

I needed some stickers printed and sent interstate to be delivered within two days. I thought it was an impossible task, but Flagbanner completed the job in time with good quality stickers! Very impressed.

January 20, 2024
Unprompted review
Rated 1 out of 5 stars

I've never used such a worst sticker

I've never used such a worst sticker. All stickers were peeled out before 4 months. They guaranteed more than 3 years. I asked for my money back. They never gave a refund, they just made excuses. Their behavior was not professional. I really want to sue their company.

November 21, 2021
Unprompted review
flagbanner.com.au logo

Reply from flagbanner.com.au

Hi Jiwoo, we have different grade stickers material on the website, Could you contact us with your order information so we can look into it for you ?

Rated 1 out of 5 stars

Poor Quality Products That Last Only A Few Weeks

Terrible quality and hideous customer service.
We ordered two double sided 3.5m flags which cost almost $500. Within the first few weeks they began to fade and crack. One month in, the poles ripped holes in the fabric. Now, just a few months after purchasing them, we have to throw these damaged flags out.
The website states that they are suitable for use in all weather conditions, and despite ours being used in a sheltered, semi-shaded area, their Sales Manager (LJ) has told us the damage is to be expected. He has refused to refund us, instead he’s placed all the blame on the weather. He keeps sending through wind reports for a town quite some distance from us, telling us that the damage is to be expected.
Unfortunately the company has refused to accept responsibility for their poor quality products and their false advertising, and so we have been left with no option but to file formal reports against them.

December 5, 2019
Unprompted review
flagbanner.com.au logo

Reply from flagbanner.com.au

Hi Sharni, Thank you for contacting us, We do apologise to hear the issues you have mentioned and we have looked into it for you.

The first email we received about the flag issues are on 26/Nov, which is after 3 months of your purchase. If you had issues in earlier time and contact us earlier we will look into it earlier for you for sure.

For double side flag, we put a block out fabric in middle, to prevent 2 sides image showing through to each other. We have reviewed the photos you sent, the lines showing in your photos are the crease marks from the block out fabric, the actual printing fabric is not cracking. We have also looked into the weather condition in your area, during the whole November the wind rating is your area between 45km/h - 75km/h during most of the days, our flag are rated to be used under 40km/h wind. when flags are used under continuity extreme weather condition for long time, you will see the flag looks older faster than usual. and since the fabric is flapping in the wind, it's normal to see the crease line from long hours flapping. But our flag are very heavy duty, although it's rate 40km/h, it still in good condition when after e you use it in 45km/h -65km/h windy environment in long hours.

Regarding the flag pole torn through the fabric, it usually caused long hours usage under sun uv and windy wind as well, if you ship the fabric back to us we will repair the torn through area free of charge for you.

Please feel free to contact for any questions you have, we wish you would have a better experience with us once flags are repaired.

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