I have been working with Isabella Rodrigues for a few years now and she has handled the relationships with our client excellently. I am confident when working with her and knowing clients are getting... See more
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I recently purchased a Below Market Value (BMV) property through Flambard Williams only to discover after completion that the property was overvalued by over £30,000 based on independent valuations.... See more
Company replied
Recently moved into a property managed by Jayson. Professional, yet friendly and approachable. We've lived in a few places prior and have generally had bad experiences with landlords and the like, but... See more
We were misled by FW to a shady project. Flambard Willams assured us that the project would be completed in short timeframe. After years, developer declared that they are unable to finish the project... See more
Company details
Information provided by various external sources
The Home of Property
Contact info
101 Lower Anchor Street, CM2 0AU, Chelmsford, United Kingdom
- +442071830646
- client.care@flambardwilliams.co.uk
- flambardwilliams.co.uk
Replied to 66% of negative reviews
Typically replies within 48 hours
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I had positive renting experience
I recently rented a property in Manchester for six months and had a wonderful experience. Jayson (the property manager) was very client-oriented and helpful throughout the renting process, from a showing to supporting me until my move-in. The flat itselfs is well-maintained and completely new, and I found it to be comfortable living space.
Overall, I had a positive renting experience and would definitely recommend this property to others.
Besides, I want to highlight the easy and quick communication with the head office in London. I received all the needed information about my concerns from the company’s managers.
Please do not use them.
Please do not use them.
The company sell you information without any background on the works.
I have purchased St. Anne’s Gardens based on information provided to my by Chris that the foundations were being poured.
They are providing information based on developers spreadsheet, however they never verify them. So whatever they say, until you go to site and verify yourself you cannot trust.
Also legally they can do it, as you contract at the end will be with the developer not them.
So it’s better to go and buy it if straight from the developer and verify construction site progress straight away.
When I bought my unit 2.5 years ago they foundation were supposed to be poured.
It turned out that the site HAS NEVER STARTED. The developer has never entered the site until now. Imagine the stress and frustration after buying something on the provided information that turned out was not verified at all, however said with such a confidence that you can trust it.
For the whole period of time Flambard Williams was misleading me, they also asked me to purchase furniture pack knowing that zero works have been done.
I asked them to sell the unit when I realised that they lied to me, for nearly 1.5 years they were sending me messages that they are trying their best. In the end they notified me that they were not able to sell it legally.
Moreover bear in mind that when you hear that your contract is reassignable, it is only party true. What Flambard Williams did not mention was that they need to sell it to cash buyer only.
Nowadays we we have received a letter from the developer stating that “they are planning to build it”, however if most of us decide to rescind the contract as it is passed the long stop date, they will go into administration.
Once again I invested in this development based on spreadsheets, which have never verified by Flambard Williams.
Pay attention when you hear “ I have bought myself units there”.

Reply from Flambard Williams
Highly recommended
We have purchased 1 property and rent 2 flats with FW. They helped us tremendously trough purchase process with developer and solicitors. Thank you Kelly.
Jay in Manchester is going above and beyond to sort out any issues with the rental.
Very friendly staff always ready to help.

Reply from Flambard Williams
Big thanks to Shannice for helping me…
Big thanks to Shannice for helping me with my investment purchase.

Reply from Flambard Williams
I recently contacted by an agent from…
Please think twice before putting your money
I recently contacted by an agent from Flambard Williams(FB) and informed about the paragon house in Manchester and reported that it has got huge potential and promised about number of good prospects on buying this property in Manchester. I paid 1000 pounds as a booking fee, 1500 for the solicitor and 250 for the mortgage. The staff from FB were nice and they encouraged to make the initial contract for 15 percent of the property. but i waited for the mortgage to go through. high street lenders came out with lot of 'negative stuff' about paragon house and declined. I have contacted FB and asked for refund at least the booking fee, since the lenders have given lot of negative things about the property. Jack from FB has kindly agreed for speaking to the developer and contact me back. its been more than a month i haven't received a call.
i am glad that i havent made another 15 percent to initiate my exchange of contract otherwise i would have lost more money. so please be careful in buying an apartment, they make lot of false promises about the apartment , but the reality is different, but Kelly from FB is great, she is vey good in responding to messages.
hope i will get a call back from FB
thank you for the mail,
THE BROKER (LENDER /MORTGAGE) WAS ORGANIZED THROUGH FLAMBARD - WILLIAMS(Winston)
negative stuff-
1)the property is not suitable for lending
2)property unsuitable for security due to flat located on the 3rd floor of 9 storey block
3)no EPC rating/exemption available
4)property is outside policy, would not attract owner occupiers due to development being investors led
5)external wall system/cladding for which a MHCLG compliant statement not provided
and so on.

Reply from Flambard Williams
I recently bought an apartment with the…
I recently bought an apartment with the help of George and Kelly and Chris. They really were so helpful and patiently help me through selection and all legal proceedures, through I am not a UK resident and am not familiar with the rules of UK, I felt very comfortable because of their care. I really appreciate.
Honestly couldn't have asked for more
Honestly couldn't have asked for more. Was a bit nervous comin into it as it was all so new to me. Needed a good bit of hand holding
But Darren, Kelly, Jack and the team have been so amazing throughout and just made this whole process so smooth from start to finish. Really professional friendly and helpful
They don't want my money
I completed the online contact form and gave 5 options for contacting me. Email, Phone, whatsapp, Teams, Zoom. I also stated a convenient time to contact me as I am overseas with a big time difference to UK. I received a receipt email from one of the consultants to which I replied again confirming my contact details. So far I have had all the marketing emails and cringeworthy promotional videos but no direct contact. I see other people's reviews stating the same lack of contact. However, I would give Flambard Williams a 5 star rating for providing their competitors a lead from customers who choose to go elsewhere. I had 200k burning a hole in my pocket and they could have so easily secured my custom. I am in Thailand and they have a saying "My Pilai" = Never mind!

Reply from Flambard Williams
This company must be closed or have…
This company must be closed or have issues with communication. I have tried 3 times now to make contact and yet after 2 calls and 1 email have received no response. Poor.

Reply from Flambard Williams
I would like to thank Nikki Porter and Kelly Lawrence
I would like to thank Nikki Porter and Kelly Lawrence for helping me on my journey to securing a property, they have been extremely helpful and answer all my many many many questions. couldn't have done this without them TBH I know people will say its their job but that little extra attention to detail has help me feel secure.
Thanks to Jack and Ricky for very…
Thanks to Jack and Ricky for very detailed information on video calls about opportunities. We’ve now secured a property hopefully with great prospects.
Thanks for your help and flexibility
Thanks for your help and flexibility. Much appreciated.
Disappointing...
I have been left bitterly disappointed with my investment with Flambard Williams and would advise caution when dealing with this company. I was assured that the property I paid a 30% deposit for would increase by approximately 25% (from £207,000 - £217,000 with stamp duty and fees - to £257,000) by the time of completion, which was May 2019. I was also informed that the rental return for similar properties was around £1200 pcm at the time of my purchase. It is evident that these figures were significantly inflated, as before the pandemic similar apartments were advertised for around £230,000 with the rental value around £1100. To add to this the apartment that I purchased has only just been completed, 11 months later than scheduled. This should, therefore, mean that the apartment would be worth significantly more than £257,000 if Flambard’s figures were to be believed. As you can imagine, the delay to the build is a significant loss in terms of rental income. Not only were the figures inaccurate I received no updates regarding the build. After emailing numerous times for updates, I was informed that I could find this information by myself, through searching on their website. After complaining about the service I received I was contacted by a senior member of staff, who informed me that I was not added to the email list to receive updates, which was a mistake!

Reply from Flambard Williams
Five Star
Shannice was our point of contact for seeing through the purchase of our ST Anne's Gardens. She went above and beyond and kept us updated every step of the way. A big thank you for your efficient and professional service.
It was my first BTL I didn’t know…
It was my first BTL I didn’t know anything about the market. Tosan was very informative in making sure I understood everything and even went out of his way to do a video call on Sunday to show me the best areas.
Chris and Jack were also very helpful in getting me the best deal.
Very happy service.
Thank you
The team like Tosan and Kelly are very…
The team like Tosan and Kelly are very helpful and responsive - always respond to my questions promptly. I’m very pleased with their service so far.
First time investing
I called Flambard Williams along with many other companies.
Every other company tried to sell me something on my first call and as this is my first time investing, I didn't want to be pressured into anything straight away.
Flambard Williams really helped me to firstly understand the buy to let market and most importantly did not constantly bombard me with calls and emails.
I ended up investing in one of their developments that was extremely below market value and have already seen a great return.
Shannice was a great help, and meeting her and Chris before I went any further really made me feel comfortable.
I would highly recommend them to anyone thinking about Investing
Excellent service and brilliant team
Excellent service and brilliant team.
They always respond promptly and accurately. Very ambitious and responsible staff.
Special thanks for Shana Colville for her assistance and efforts.

Reply from Flambard Williams
Good and helpful
Took there time to get to know what your looking for and were helpful in finding an investment.
Very friendly and approachable.

Reply from Flambard Williams
I don't normally write reviews
However, the team at Flambard Williams have impressed me with their attention to understanding my needs and filtering out options for me. With the plethora of choices on the market, their no nonsense, practical and pragmatic approach has saved me much time and taken the hassle out of investing.
I was referred to FW by my brother. Jack was super helpful and always responsive to queries, taking time to show me around the area. Chris has been a pleasure to deal with and gives sound strategic advice. Chris and Jack's genuine passion for what they do is unrivalled.
I have no qualms about referring them to other purchasers.

Reply from Flambard Williams
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