Flame Energy Reviews 103

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Flame Energy, particularly Harrison, have been amazing. They have managed to source quotes that are typically cheaper than other brokers. They have assisted in handling multiple issues and complaints... See more

Company replied

Rated 5 out of 5 stars

We have been working with Jake and the team of FlameUK on one of our most complicated assets and they have been amazing in day to day works in order to optimise the energy contracts and consumption. T... See more

Company replied

Rated 5 out of 5 stars

Flame energy has manged to secure us a very good electricity fixed price deal for our estate and this is extremely helpful in the current climate of energy price fluctuation. Their personal contact ar... See more

Rated 5 out of 5 stars

We have used Flame UK for the past few years and now totally trust Jake in looking after our gas/electricity accounts. He is always quick to respond to all enquiries and always happy to help.... See more

Company replied

Company details

  1. Energy Supplier

Written by the company

Flame Energy are a leading energy and water management broker in Nottingham providing total energy management services to businesses throughout the UK.


Contact info

4.9

Excellent

TrustScore 5 out of 5

103 reviews

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Rated 5 out of 5 stars

Personal touch

Flame energy has manged to secure us a very good electricity fixed price deal for our estate and this is extremely helpful in the current climate of energy price fluctuation. Their personal contact arrangement is quite beneficial too.

February 2, 2026
Unprompted review
Rated 5 out of 5 stars

Would 100% recommend

Harrison has really helped us save money, and keep our contracts in order. He is always proactive and very professional.

April 14, 2026
Unprompted review
Flame Energy logo

Reply from Flame Energy

So great to hear this, thank you for taking the time to share!

Rated 5 out of 5 stars

Very Positive Experience

Jake Garvican at Flame UK Energy, acting as an energy consultant advising on a shopping centre, has demonstrated a consistently high level of professionalism, expertise, and attention to detail throughout the engagement.

He has showed a strong understanding of the energy market and worked diligently to secure a competitive and appropriate solution for the site.

I would highly recommend Jake to anyone seeking a knowledgeable and reliable energy consultant.

April 1, 2026
Unprompted review
Flame Energy logo

Reply from Flame Energy

Thank you for the recommendation, we really appreciate it!

Rated 5 out of 5 stars

Flame Energy

Flame Energy, particularly Harrison, have been amazing. They have managed to source quotes that are typically cheaper than other brokers. They have assisted in handling multiple issues and complaints with different suppliers from beginning to end. And every member of their team I have spoken to/dealt with, have been incredibly helpful and friendly.

April 8, 2026
Unprompted review
Flame Energy logo

Reply from Flame Energy

Thank you for such a great review, we really appreciate it!

Rated 5 out of 5 stars

Truly dedicated to what they do

We have been working with Jake and the team of FlameUK on one of our most complicated assets and they have been amazing in day to day works in order to optimise the energy contracts and consumption. Truly dedicated to what they do.

March 30, 2026
Unprompted review
Flame Energy logo

Reply from Flame Energy

Thank you for the great feedback, we really appreciate it!

Rated 5 out of 5 stars

Excellent customer service

The customer service from Jake at Flame Energy has been excellent from Day 1. He has always been quick to respond and help with tricky issues when changing supplier. Highly recommended.

January 26, 2026
Unprompted review
Flame Energy logo

Reply from Flame Energy

Thank you so much for taking the time to share this. We appreciate the recommendation and look forward to continuing to support you!

Rated 5 out of 5 stars

Absolutely brilliant team

Absolutely brilliant team, especially Emily, who is so involved with our contracts, and is always so helpful. Couldn’t fault them

January 26, 2026
Unprompted review
Flame Energy logo

Reply from Flame Energy

Thank you for such a kind review. We truly appreciate your trust in the team!

Rated 5 out of 5 stars

We have on many occasions used Jake…

We have on many occasions used Jake (Flame UK) who has continually found competitive price's for our electric contracts.

December 31, 2025
Unprompted review
Flame Energy logo

Reply from Flame Energy

Thank you for your continued trust in us, we look forward to supporting you again in the future!

Rated 5 out of 5 stars

Highly recommend Flame

From start to finish Jake helped all the way with no question left unanswered and every hurdle overcome to reach what was a long hard ending but the solution we had hoped for . Without Jake we would never have got our issue solved

June 1, 2025
Unprompted review
Flame Energy logo

Reply from Flame Energy

Thank you for sharing this, we really appreciate your trust in us and we’re pleased we could help get everything resolved!

Rated 5 out of 5 stars

Excellent service with Jake .

Excellent service with Jake .. built a spreadsheet to show me my usage and costings going forward.. great communication and even better end result .. thank you Jake and the Flame team

January 8, 2026
Unprompted review
Flame Energy logo

Reply from Flame Energy

Thank you for such great feedback, we truly appreciate your support!

Rated 5 out of 5 stars

Great Employee

Jake Garvican is a credit to Flame Energy. Always ready to help and guide us through the export maze.

December 18, 2025
Unprompted review
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Reply from Flame Energy

Your feedback means a lot, we’re always here when you need us!

Rated 5 out of 5 stars

JAKE GARVICAN - EXCELLENT !

We have used Flame UK for the past few years and now totally trust Jake in looking after our gas/electricity accounts.

He is always quick to respond to all enquiries and always happy to help. He has been especially helpful this year with Tomato Energy going into liquidation and we needed to ensure we got the best possible deal.

Thank you Jake Garvican for everything.

Regards

December 17, 2025
Unprompted review
Flame Energy logo

Reply from Flame Energy

Thank you for sharing your experience, we’ll make sure Jake sees your thanks - he’ll really appreciate it!

Rated 5 out of 5 stars

Happy with the service

I have been very happy with the service recieved by Jake at Flameuk. Switched supplier and made a saving. Also helped sort out our solar panals on an SEG tariff so we are now generating some income on those too. No hard sell and always there should I have a query.

December 17, 2025
Unprompted review
Flame Energy logo

Reply from Flame Energy

Thank you for your kind words, we really appreciate your feedback and look forward to continuing to help whenever you need us!

Rated 5 out of 5 stars

Good Service

Emily was great...very helpful, knowledgeable and easy to talk to
Happy to assist with all our questions
Would recommend

October 20, 2025
Unprompted review
Flame Energy logo

Reply from Flame Energy

Thank you so much for your kind words - your recommendation means a lot to us!

Rated 5 out of 5 stars

Would definitely recommend Flame Energy.

Jake was always prompt, efficient, helpful and cheery in his response to me. He explained anything which I didn't understand and nothing was too much trouble in securing electricity rates for 2 new units for our business. I would definitely recommend Flame Energy.

October 21, 2025
Unprompted review
Flame Energy logo

Reply from Flame Energy

Thank you for sharing your experience - we look forward to continuing to support your business with any energy needs in the future!

Rated 5 out of 5 stars

Had one or two issues changing over…

Had one or two issues changing over suppliers but could not fault the service provided by Flame especially Emily and Jake

July 21, 2025
Unprompted review
Flame Energy logo

Reply from Flame Energy

Thank you for your feedback – we’re looking forward to supporting you going forward!

Rated 5 out of 5 stars

Tomato Energy

Emily was always polite and prompt in her response to us. We had a number of challenges leaving Tomato Energy due to their incompetence which were finally resolved by her persistence. Thankyou.

July 17, 2025
Unprompted review
Flame Energy logo

Reply from Flame Energy

Thank you for your feedback - we're glad we could support you through the transition!

Rated 5 out of 5 stars

Great brokerage

Great people, genuine and easy to deal with. Highly recommend.

July 8, 2025
Unprompted review
Flame Energy logo

Reply from Flame Energy

Thank you so much for the kind words - we really appreciate the recommendation!

Rated 5 out of 5 stars

Excellent TPI

Jake and the team at Flame Energy have been excellent TPI's with Jellyfish Energy and I could not recommend working with them more highly.

July 8, 2025
Unprompted review
Flame Energy logo

Reply from Flame Energy

Thank you for the fantastic feedback! We're thrilled to hear that working with Jake and the team at Flame Energy has been such a positive experience.

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