Flamenca Cars Reviews 158

TrustScore 3.5 out of 5

3.4

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Rated 5 out of 5 stars

I have used Flamenca parking for a number of years now and have been more then happy with their service, friendly, helpful staff and always there on time. Satisfied Steve

Rated 1 out of 5 stars

Avoid avoid avoid.. booked a car with Flamenca cars months in advance of our holiday. Then got an email a few weeks before we arrived to cancel our reservation and said they would send a refund. No re... See more

Rated 1 out of 5 stars

Just like many others this company took our money then cancelled 2 weeks before pickup date without reason and said refund would follow. That of course was the end of communication no mater how I t... See more

Rated 5 out of 5 stars

If you’re looking for car parking at Alicante airport, look no further than Flamenca. Excellent service, staff and price. They really do go the extra mile . Absolutely nothing is too much trouble for... See more

Company details

  1. Car Rental Agency

Information provided by various external sources

Rent a car in Alicante or Murcia airport. We are an independent, reliable car rental company, with no hidden extras. The price we quote is the price you pay.


Contact info

3.4

Average

TrustScore 3.5 out of 5

158 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Wow wow wow..

Wow wow wow... amazing company to deal with. Everything was so easy, from booking, to pick up, to drop off. Everyone was so helpful and took time out to show us where to go etc.. Will see you again soon x

July 2, 2023
Unprompted review
Rated 5 out of 5 stars

Customer Service a priority for this company!!

I have been using this company for 6 years now. I initially started by hiring cars. Brilliant professional service with no hidden charges - really is great.
However the company really came into their own when we decided to keep a car in Spain. We have used this facility for the last three years and the service we have received has been nothing short of perfect!! Polite, professional, friendly, prompt… the list goes on to describe the service every time we drop or pick up at Alicante airport. As for the support offered by Ana at the desk….we’ll it is perfect!! And no matter what time our flight is, we are always welcomed with a smile at the airport.We constantly challenge her with last minute queries, but nothing is ever too much trouble!! Good customer service is so hard to come by theses days, but Flamenca manage to consistently exceed our expectations. Cannot recommend their services high enough- both care hire and airport parking to anyone coming to Alicante or Murcia!!

June 29, 2023
Unprompted review
Rated 5 out of 5 stars

Corvera Parking

I use the parking with these guys at Corvera . I flew in 17th June , with disabled mother . Nothing was too much trouble for them. If only all Car hire , was as good as these guys . I would recommend both car hire and parking . 5 Stars guys and office staff are fantastic too.

June 17, 2023
Unprompted review
Rated 5 out of 5 stars

I use Flamenca for airport parking

I use Flamenca for airport parking. They offer an exceptional service. Everyone is always super helpful. They are really efficient and informative. Ana is amazing and everyone else are always friendly and reliable. If there are any issues with the car they resolve them really quickly with great quality work and service. Highly recommend

May 11, 2023
Unprompted review
Rated 5 out of 5 stars

We have hired cars with Flamenca for

We have hired cars with Flamenca for many years and found them 100% excellent every time. More recently we have started using their airport parking as we have bought our own car and their service and communication is impeccable.

June 17, 2023
Unprompted review
Rated 5 out of 5 stars

No Problem Car Rental in Murcia and Alicante

I have just returned from Murcia, whilst there I rented a car from Flamenca, from start to finish it was the best experience I have had from any Car Rental company.
All was explained and made as easy as possible, I did have cause to call them to arrange a later car return and this was handled quickly and courteously.
If I need to rent a car either at Murcia or Alicante Airport my first choice will be Flamenca.

October 18, 2022
Rated 5 out of 5 stars

Flamenca Cars ! Thank You

Just to say thank you to very good customer service, vehicle lovely to driver .Got to say we had the vehicle for 17 days from 31st August to September 17th. We had a delay at Gatwick Airport to Murcia Airport on flying out on August 31st 2022 evening flight. We informed Flamenca Cars of the delay and they were very understanding and were keeping a eye on our Flight. Then just as we were coming into land we were direct to Alicante due to Security reasons. When we landed we contacted Flamenca Cars who said not to worry they would secure the vehicle at Murcia Airport for collection when we were transferred that evening to Murcia Airport by Coach.
When we returned the vehicle on on 17th September we were greeted in very friendly manner by one of there representative and handed the vehicle back after checks Customer service and vehicle was very good. We will be using again.. Thank You Flamenca Cars !

August 31, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic service, highly recommended

I've just used Flamenca Cars from Corvera Airport for the first time. I cant speak highly enough about them, what a positive, hassle free experience from start to finish. All paperwork completed on line before travelling, staff member was there to meet me with the vehicle which was clean and in excellent condition, full clear instructions on pickup and drop off, inclusive pricing and friendly comprehensive service. Their level of customer service is excellent, nothing is too much trouble. Thank you Flamenca cars, I will definitely be using you again.

October 11, 2021
Unprompted review
Rated 5 out of 5 stars

No problems and great service.

No problems and great service.
So far away from the other companies who seems to make a living of charging you damage you are not responsible for and waste your time.
Excellent service at Flamenca, they deliver the car directly to the parking and leave the keys to you -done!
Same thing when you return the car, no waiting for a inspection, just leave the keys and the car and you're done.
The only downside is that their customer service can be hard to reach sometimes.

May 19, 2021
Unprompted review
Rated 5 out of 5 stars

Hassle free car hire

Just used Flamenca Cars for the first time for rental from Corvera airport Murcia
If you want hassle free car hire with no hard sell for extras (its all in) then this is the company for you. Full insurance is included so for the risk averse, what you see is what you pay

August 14, 2020
Unprompted review
Rated 5 out of 5 stars

We have just returned from Sucina and…

We have just returned from Sucina and used Flamenca Cars on the recommendation of our Villa owners Paul / Jayne. This company was first class, absoloutely No hidden extras. We were met at the Airport eventually (my fault) we had walked right buy the chap with the Flamenca Cars top on, LOL but he was still very cheerful handing over the keys, even though he was last to leave the Airport. Will have no hesitation using this company again next year, Thank you.

August 6, 2020
Unprompted review
Rated 5 out of 5 stars

Good flamenca

Had my. Flights to murcia cancelled this year for our family holiday. Had a car booked with flamenca cars and they have credited my account with my. Deposit for nxt year as we visit every year, book with confidence at flamenca cars
Cheers see you nxt year

July 10, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent Service

We have have used Flamenca many times over the last few years.

Their service is the best available at Alicante Airport. Quick, hassle free pick up and drop off.

In the past couple of days they’ve gone over and above with their customer service which I have really appreciated. Nothing has been too much trouble.

Would definitely recommend Flamenca Cars.

June 23, 2020
Unprompted review
Rated 1 out of 5 stars

Non supply of hire car = no cash refund

Have used this company a number of times over the years when visiting this area, sadly, they are now not operating due to Covid-19 and unable to provide the hire car. BE aware they will not refund any part of the full amount already paid - very disappointed.

In reply to your comments below
I did not want a future credit I would like a cash refund .

April 14, 2020
Unprompted review
Flamenca Cars logo

Reply from Flamenca Cars

Flamenca cars have no recognition of this customer, as no full name has not been provided,If you wish to provide your full name and booking reference we will contact you to ensure your credit is applied to your account, Alternatively I will have no choice but to also report this post as unnecessary slander.

we have offered 100% of all bookings as a credit to all customers for future bookings!!!

All of our clients that have been unable to travel due to no flights operating to spain whilst the national pandemic of COVID 19 lockdowns are in place. Therefore no customers will be losing any money all current bookings made during this time 100% is held as a credit on your account as and when you wish to rebook when flights resume (no expiry date to rebook)

We could offer our services however as you are also unable to travel and arrive by plane you have no other options but to cancel your booking along with all our other customers due to travel.

Flamenca cars look forward to hearing from you again and we will make contact with yourself within 24hrs response time. Flamenca Cars is known for its great reputation and excellent customer service.

Rated 5 out of 5 stars

Great car hire service

Hired a car last minute. Have to say it was so eas and they were very helpful all the way through. Driver was there when we got off the plane. All in all an excellent service, no hidden extras or extortionate extras to pay for, we will definitely be using them again in June.

March 2, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. All paperwork completed on line before travelling and car waiting for us on arrival.
Change in our pick-up location, after last minute flight cancellation, was well handled by the company for a reasonable charge.

January 9, 2020
Unprompted review

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