Order arrived without the essential parts. No number to contact them and all emails have been ignored. I will be contacting the bank and small claims court in regard to this.
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See what reviewers are saying
Ordered items as a present and was kinda ordering blind! Got a missed call then a helpful text from the company and I asked had I ordered what made sense 🤣. They came back and said absolutely And and... See more
Awful. Every item in my order was incorrect, each item was either the cheapest, incorrect version of what I had ordered or wrong and damaged. Not one of my emails, social media messages or phone calls... See more
Excellent I now have full confidence with this company. I was hesitant at first as I prefer to buy from branded company's like John Lewis, but my sons Christmas list was hard to find. After experienci... See more
Company details
Information provided by various external sources
Leading specialist in Juggling, Circus Skills, Balance and Fire Spinning equipment. Buy Juggling Balls, Diabolos, Hula Hoops and Unicycles.
Contact info
New Road, BN9 0DQ, Newhaven, United Kingdom
- flamesngames.co.uk
Poor quality and wrong item.
I bought an orange diabolo with loads of accessories but they sent a pink diabolo since they were out of all other colours without checking... Right before Christmas. The diabolo bag is poorly made with biro presumably marking our where the pockets should be? The instruction leaflet I bought was torn.
Very disappointed.
December 23, 2020
Unprompted review
It is good but let me tell u something…
It is good but let me tell u something its unique way of it and I love it so I recommend to try it:)
June 23, 2020
Unprompted review
False in stock information and poor customer service
Having ordered some clubs, each one was showing as having 999 in stock, I received a confirmation email that the order had been processed. All is well, then a few days later I received another email saying:
"Unfortunately, we have just received a delivery from our supplier but all of the Play PX4 Pirouette juggling clubs arrived to us damaged so we are unable to complete your order."
So the quantity in stock is not the quantity they hold in their own warehouse (which I had assumed it to be) but they might know someone who has the item in stock in a quantity similar to the number displayed.
After complaining I received no response for 5 days.
May 22, 2020
Unprompted review
Good Quality und great Support
Good Quality und great Support! I can rlly recommend that Shop.
July 3, 2019
Unprompted review
great service!!!
May 14, 2019
Unprompted review
Great customer service
Great customer service! Wanted to upgrade to a different set and they replied very quickly being extremely helpful! Amazing people! Highly recommended ♡♡♡
April 15, 2019
Unprompted review
Excellent all round!
Excellent products, great quality and durability. Products delivered were exactly what was described on the site, and more than well worth the price! Ordering and delivery ran 100% smoothly, and my delivery time was much quicker than projected at purchase time. Brilliant brilliant brilliant!
February 26, 2019
Unprompted review
Good products and great prices for all…
Good products and great prices for all the performance and circus skills equipment you can get your hands on or in! It always makes me happy opening a Flames 'N Games delivery box, I have bought lots of equipment and am still happy with it all. They have great customer support and quick delivery, and answered all my queries promptly;
February 17, 2019
Unprompted review
Flames N Games are lit!
Well, well, well, where do I start?! I had been looking around for a fire sword for a while and after numerous Google searches and looking into different brands and web sites, I stumbled across Flames N' Games and the Gora standard fire sword. I went through with the order and the item arrived very, very quickly!
Upon posting a photo to social media, we got on chatting to the company and eventually caved in and purchased more items from them! Again, once these were ordered and paid for, they were dispatched very quickly!
There's so much choice on the web site and perfect for people like us who do photography and videography and use a lot of fire props and accessories in our shoots, as the possibilities are endless!
We got some awesome stuff and can't wait to shoot some new photos and videos of us and others using what we bought and look forward to getting more items in the near future to add to our fire artillery!
February 12, 2019
Unprompted review
Amazing service ordered a few fire…
Amazing service ordered a few fire staffs all are perfect. And great customer service.
February 8, 2019
Unprompted review
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