Flatbike, Inc. Reviews 341

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

I bought (at full price) two THINStem folding stems (1.25) for my 2 Wallke X3 Pro e-bikes. They fit perfectly and are made of solid & joint welded material. Included detailed instructions are easy t... See more

Company replied

Rated 5 out of 5 stars

Recent purchase of a used DF-6 folding mountain bike. Until now I have been riding 20" folders for touring. This bike fits in the same bag as my 20" so long as I put the front wheel on the wrong side... See more

Company replied

Rated 4 out of 5 stars

Love the quick release technology of these pedals and the build quality is top notch. Installation instructions could use some additional details, especially with with regards to which washer goes wh... See more

Company replied

Rated 5 out of 5 stars

Great Bike and Amazing Customer Service I spoke with the owner and he gave me the best recommendation and when I ordered and got the bike I was simply amazed. My next bike will be again from Flatbi... See more

Company replied

Company details

  1. Bicycle Store
  2. Bike Accessories Store
  3. e-Commerce Service
  4. Manufacturer
  5. Sporting Goods Store

About Flatbike, Inc.

Written by the company

Full-size bikes are fun and easy to ride, but not so fun and easy to store and transport. Do you buy a bike rack for your car, driving around with the sensors covered and valuables outside your car---or is there a better way? When your bike is inside, how do you keep it conveniently accessible, yet out of the way?

This is what makes Flatbike so popular. Flatbike solves these problems, whether you already have a bike you like or are in the market for one that fits your life better.

Full-size folding bikes, including mountain bikes, hybrids, and gravel bikes, offer a quality riding experience. Then these bikes simply fold in half to fit conveniently in a car trunk, truck cab, RV cubbyhole, or below deck in a boat. Or, if you already have a bike that you love but it takes up too much space, a Flatten Your Bike kit can make your existing bike fold flat in seconds, fitting easily against walls in small apartments or garages.

Ultimately, these improvements make your bike more compatible with transportation and where you live. Put it all together, and you end up with bikes that are more accessible, more portable, and take you more places to ride and explore. It’s portable adventure!

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

341 reviews

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Rated 5 out of 5 stars

Bob Forgrave answered all my questions…

Bob Forgrave answered all my questions and made a few changes that I needed. The bike is great.

November 10, 2022
Flatbike, Inc. logo

Reply from Flatbike, Inc.

Hi Michael,
Thanks for this great feedback.

We are so pleased to receive your feedback and will certainly pass your kind comments on to Bob.

We can't wait for your next visit.
All the best,

Bob

Rated 5 out of 5 stars

Quality parts and fast service - offered here

getting the quality parts I want quickly. thanks flatbike! This is my second set of the quick detach pedals, got em for a friend. My first set came with the flatten your bike kit with the ThinStem, which is great too. The wellgo pedals are awesome and removal in seconds is perfect for a folding bike, makes the bike super compact and easy to transport. Absolutely brilliant if you have to walk the ebike with a dead battery or problem while out riding. Pop off the pedal, then no bruised shins

November 28, 2022
Flatbike, Inc. logo

Reply from Flatbike, Inc.

Hi Al,
Welcome back!

What a great description of the value of THINstems and pop-off pedals. Thanks for taking the time to write about what you appreciate most.

Happy riding!
Kind regards,

Bob

Rated 5 out of 5 stars

Bob is great!

Bob has a lot of passion for folding bikes. He and his builder made a custom bike for me and went out of their way to make it just right. Can't recommend Flatbikes enough.

October 14, 2022
Flatbike, Inc. logo

Reply from Flatbike, Inc.

Hi Bill,
Thanks for this great feedback.

We are delighted that we got it right for you.

Come back and see us soon!
All the best,

Bob

Rated 5 out of 5 stars

I recommend the Flat Bike company because of outstanding quality and service.

I recommend the Flat Bike company highly. My bike order was delayed in delivery for a very good reason. Upon building and testing it, a rattle in a rim was detected. Even though I was insisting on purchasing replacement rims from a second supplier to meet my son's birthday deadline, Bob insisted on getting the replacement from the supplier. He was successful and a rattle free bike was shipped on time at the list price. I feel that anyone else would not have been this detail oriented with delivering a bike in this period of never ending supply chain issues. My son loves his bike.

August 2, 2022
Unprompted review
Flatbike, Inc. logo

Reply from Flatbike, Inc.

Thanks for such a nice review. Really glad that your son's birthday present was a success!

Rated 5 out of 5 stars

Fast shipping

Fast shipping, amazing bikes! Loved the quality of their products, would recommend to other cyclists.

June 13, 2022
Unprompted review
Rated 5 out of 5 stars

precisely what I had hoped for and expecting.

I've ridden the bike for a couple hundred miles already, and I'm in love with it! It's a pleasure to ride. Thank you for assisting me in selecting the ideal bike for my forms; it is precisely what I had hoped for and expecting.

May 3, 2022
Unprompted review
Flatbike, Inc. logo

Reply from Flatbike, Inc.

Dear Mara,
We are grateful that you took the time out to leave us a review.

We are dedicated to providing all our customers with the product and service that best suits them, and it's rewarding to hear we could make such an impact on your biking experience. It really means a lot to receive your stamp of approval.

We hope you'll come and see us again soon :)
Best wishes,

Bob

Rated 5 out of 5 stars

THINstem for Wallke X3 Pro

I bought (at full price) two THINStem folding stems (1.25) for my 2 Wallke X3 Pro e-bikes. They fit perfectly and are made of solid & joint welded material. Included detailed instructions are easy to follow. Folding the handlebars is the best addition I could make to these bikes for transporting & storage. Quality craftsmanship throughout. Thank you so very much.

April 23, 2022
Unprompted review
Flatbike, Inc. logo

Reply from Flatbike, Inc.

Hi George,
Thanks for sharing your feedback with us.

What a great description of how the THINstem is built, what it does, and how it adds value to your e-bikes. This will be very useful for other riders!

We very much look forward to seeing you again soon.
With our best regards,

Bob

Rated 5 out of 5 stars

This was a fantastic experience from beginning to end

It's just what I was hoping for and anticipating. Throughout the procedure, which included a significant wait, I had nothing but the best service and assistance. This was a fantastic experience from beginning to end, and the bike is fantastic! I'm a satisfied customer who would gladly promote your services.

April 6, 2022
Unprompted review
Flatbike, Inc. logo

Reply from Flatbike, Inc.

Dear Julia,
We are grateful that you took the time out to leave us this great review.

I appreciate that you chose us and am delighted I have been able to help you out.

We look forward to assisting you with your future purchases.
Best wishes,

Bob

Rated 5 out of 5 stars

Love: I've now got a couple hundred miles on…

I've now got a couple hundred miles on the bike and I just love it! It is exactly what I had hoped for and expected, it's a joy to ride. I got nothing but the best service and support all along the process which included a lengthy wait (I had to back order the bike). Bob kept me informed the whole way along, when the bike shipped, arrived, got assembled and shipped out to me. From start to finish this was a fabulous experience and it's a fabulous bike! I'm a very happy customer and would happy recommend Flatbike and it's customer service to anyone.

January 22, 2022
Unprompted review
Flatbike, Inc. logo

Reply from Flatbike, Inc.

Hi Carl,
Thanks for this great feedback.

We are glad you felt we delivered awesome service and our team really appreciate your thumbs up.

We hope to see you again.
Kind regards,

Bob

Rated 5 out of 5 stars

best bikes in the town

best bikes in the town, thank you for helping me to choose the best one for my forms, it looks like I love biking thanks to you!

December 20, 2021
Unprompted review
Flatbike, Inc. logo

Reply from Flatbike, Inc.

Hi Catherine,
We are grateful that you took the time out to leave us a review.

We are dedicated to providing all our customers with the product and service that best suits them, and it's rewarding to hear we could make such an impact on your biking experience. It really means a lot to receive your stamp of approval.

We hope you'll drop by again soon.
Happy holidays,

Bob

Rated 5 out of 5 stars

Quick shipping

I found everything here ....i purchased bike and bike tires from here ...and then i use the bike its too easy to use and available at affordable price ...tires are also good quick shipping

November 2, 2021
Unprompted review
Rated 5 out of 5 stars

Easy and fast.

I purchased a bike here and, it was delivered a week before. I tested it out and, all I can say is the bike was easy to use. I will get one again. Thank you!

October 29, 2021
Unprompted review
Flatbike, Inc. logo

Reply from Flatbike, Inc.

Hi Leny,
We are grateful that you took the time out to leave us a review.

We are really pleased our product is appreciated and it's great that delivery was so efficient!

We can't wait to see you again.
Best wishes,

Bob

Rated 5 out of 5 stars

Outstanding shop

This shop has everything that you need, from small parts to the body. I bought a carbon body here and, it is sturdy, light, and affordable. I recommended this shop to my friend not a long time ago and, he bought a bike tire here too.

October 26, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent - good communication, fast shipment - highly recommended!

October 13, 2021
Flatbike, Inc. logo

Reply from Flatbike, Inc.

Hi Tarek,
Thanks for your positive review.

Our team really appreciate your positive feedback which encourages us to keep on providing quality products and excellent service to our customers.

Come back and see us soon.
All the best,

Bob

Rated 5 out of 5 stars

I found everything I need for my bike…

I found everything I need for my bike here. Thank you for a literate consultation.

October 6, 2021
Unprompted review
Flatbike, Inc. logo

Reply from Flatbike, Inc.

Hi Sophia,
We are grateful that you took the time out to leave us a review.

It's great to know we delivered on your expectations.

We hope you'll come and see us again soon :)
Best wishes,

Bob

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