I had a really positive experience with Flatpay. The whole process was smooth and straightforward, and everything worked exactly as promised. A special thanks to the area sales manager, who took... See more
Company replied
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See what reviewers are saying
Scammers. Took my 5 days worth of business transactions money. Made my 4 direct debits fail. Called them apparently they can't do much about it. In my 10 years of business never missed a direct debit... See more
I just had an appointment with Gagan, he was very professional with the way he dealt with things. Although, I kindly explained to him I am not in charge of the finaces, he was very understanding in th... See more
Company replied
I came in contact with Flatpay through Yannick. His explanation of the product and service was very useful. Yannick is very kind and was open to answering any questions I had. I am very impressed with... See more
Company replied
Company details
About Flatpay
Written by the company
POS and payment solutions with full transparency, a flat low rate on all cards, no surprises and round the clock customer service. Mind your business and we'll take care of the rest.
About Flatpay
Established in 2022 in Copenhagen with a commitment to transparency, we've streamlined card payments to small and medium-sized businesses. Our innovative pricing model eliminates hidden costs and fees, offering a simple flat rate for all cards with no monthly subscription for our point-of-sale and payment solutions.
Operating in Denmark, Finland, Germany, Italy, France, the United Kingdom, and the Netherlands, we are more than just a service provider; we are your trusted business partner.
Contact info
Denmark
- +45 88773939
- flatpay.com
See how much you could be saving
4.5
Excellent
2K reviews
Replied to 50% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick and easy installation
Quick and easy installation
Very prompt help centre
December 7, 2025
Unprompted review
Great setup by Jonas @ Gizzelle - On A Roll sushi takeaway
Great setup experience done by Jonas from Flatpay! Great product, exactly what we needed for our sushi takeaway at Gizzelle - On A Roll - Sushi in Amager, Copenhagen. Recommend! Thank you 🙏
December 2, 2025
Unprompted review
Great service by Abdul kaleem
Great service by Abdul kaleem
I really appreciate your support and help
December 4, 2025
Unprompted review
I was on boarded by Eric who was very…
I was on boarded by Eric who was very helpful and showed me how to navigate around the device as well as the back office. I am now ready to start taking payments.
December 3, 2025
Unprompted review
A real flat rate from flat pay
A real flat rate from flat pay. Eric helped us set our device. Runs nice and smooth.
December 3, 2025
Unprompted review
Eric was really patient and helpful…
Eric was really patient and helpful with the rates. I highly recommend his support in explaining every details on how the machine works
December 3, 2025
Unprompted review
Great Product
Flat pay is great for businesses of all sizes to increase productivity, profitability and growth. This sleek card reading machine provides everything necessitates for seamless card payment. The APR is designed specifically for you and your business which makes it even better. Overall, 10/10 would definitely recommend!
December 2, 2025
Unprompted review
Francesco very helpful and help install…
Francesco very helpful and help install the terminal very easily. Definitely recommended to everyone
December 2, 2025
Unprompted review
Nice service
Nice service. I recommend Flatpay. Eric was Very helpful with everything.
November 30, 2025
Unprompted review
Doruk was very kind and explained…
Doruk was very kind and explained everything to me. he was thorough and honest. He was able to save me some money on my rate and walked me through step by step everything i needed to know. he is a great addition to the flat pay team.
November 28, 2025
Unprompted review
Flatpay have some brilliant rates and…
Flatpay have some brilliant rates and no contract which is what drew me to them! Daniel, my rep, has been brilliant throughout the process, having him around in case anything goes wrong is a real weight off my shoulders as well! I hope my time with Flatpay goes as amazing as my set-up did!
November 22, 2025
Unprompted review
Kristian has been amazing and…
Kristian has been amazing and professional.
November 27, 2025
Unprompted review
I have recently started my business and…
I have recently started my business and i was looking for a card machine that didn't charge me till i start making money and Eric from flatpay offerd the best support and offer you wont find better,
Massive thank you to Eric !
November 26, 2025
Unprompted review
I’m really happy with the service
I’m really happy with the service, Stina convinced me to move to Flatpay and she is lovely lady and very professional every thing done quickly I recommend it to all business
November 26, 2025
Unprompted review
Great
Great! Eric listened and answered all our questions with patience. He set us up with a great "flat rate".
Andrew K, owner
November 25, 2025
Unprompted review
Reply from Flatpay
I will share your review with Eric, Andy, it means a lot :-)
Eric was very helpful
Eric was very helpful, gave a great rate and set-up terminal start to finish with a smile
November 25, 2025
Unprompted review
Reply from Flatpay
I will share your review with Eric, Rory - thank you so much :-)
Excellent service
Excellent service! Daniel was with us from the introduction phase through the delivery and instalment of machines. Explained everything amd demonstrated personally. We are very happy to have such a business partner!
November 22, 2025
Unprompted review
Reply from Flatpay
Your review means a lot, Elbay - thank you so much :-)
CC is the best!
CC is the best! The only reason I got Flatpay was because of him taking the time to show me how it was so much better for me and my company. He continues to impress me while taking the time to stop by my studio and say hi and check up on everything to make sure we are good. Honestly haven’t found a better customer service in Denmark.
November 21, 2025
Unprompted review
Reply from Flatpay
Thank you so much for the review, Andrew - will share your very kind words with CC :-)
They are very professional
They are very professional, and cut to the chase. Nice flat rate. No confusion. Our sales manager Eric is very professional and patient
November 21, 2025
Unprompted review
Reply from Flatpay
Happy to hear about your experience, JR - thank you so much for the review! :-)
Great company
Great company. Eric explained everything pretty well. Plus the set is great!!!
November 21, 2025
Unprompted review
Reply from Flatpay
Thank you for the review, Dwayne - it means a lot :-)
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