Flava Reviews 

5,318
TrustScore 4 out of 5

4.2

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Rated 2 out of 5 stars

Absolute joke of a company, ...crap start to finish.advatises once 1st payment paid then item shall be posted 🤣 1week pass 2,3,6 🥱 joke so contacted them complained then item finally posted. It was... See more

Rated 5 out of 5 stars

The company had exactly what I was looking for. The pictures of the items were very clear and the prices were also displayed clearly. If everything is delivered within a reasonable time then I will be... See more

Company replied

Rated 5 out of 5 stars

I always love ordering from this company and the delivery is not long. To pay weekly is fabulous and I appreciate it. I’m decorating my home and money is tight this month, I have teenagers and I have... See more

Company replied

Rated 5 out of 5 stars

Ordered 2 curries other day and wow was amazing great flavours good portions chipattis are masive. friendly staff came early aswell all in all heat experience thanks guys

Company replied

Company details

  1. Restaurants & Bars

Written by the company

Absolutely No Credit Checks No Fees or extra Charges Simple Flexible Payments Huge Range of Grocery Products 0% APR


Contact info

4.2

Great

TrustScore 4 out of 5

5K reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.2

All reviews

(5,318)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

SCAM SCAM SCAM

SCAM SCAM SCAM - never heard of this company - taken 15 £25 payments over the course of 3 months , illegally .

February 2, 2026
Unprompted review
Rated 3 out of 5 stars

Saturday night takeaway,chips lovely n…

Saturday night takeaway,chips lovely n hot,kebab cold and very limited loads of salad to cover the very lack of meat, hygiene pretty poor with only 1 in 5 wearing apron n gloves and rest no apron but normal clothes toing n froing from kitchen area,I'm local sorry lads

October 18, 2025
Unprompted review
Rated 1 out of 5 stars

CROOKS

CROOKS! They have been taking money from my account under various affiliated names and providing zero service. Stay away.

August 5, 2025
Unprompted review
Rated 1 out of 5 stars

Since June 04th 2025 this company has…

Since June 04th 2025 this company has tried to take a total of 17 transactions from my account, each for 29.99, completely unauthorised, I cancelled my card immediately and reported to the police as fraud.

June 4, 2025
Unprompted review
Rated 1 out of 5 stars

0/10

i have never even heard of this company before , that is until i had a notification saying that they tried to take £29.99 from my bank account.. somehow i had a whole account set up with my email which I genuinely do not recall making, i checked all my previous emails that involved ‘flava’ and nothing came up. nothing is making sense lol

March 15, 2025
Unprompted review
Rated 1 out of 5 stars

Used to be good now they only sell…

Used to be good now they only sell items in cases and at more expensive than in the shops so your paying more for out of date food than if you were to get it from your local store with a good date make it make sense plus you buy in cases of 6 or more now ruined a good site

February 4, 2025
Unprompted review
Flava logo

Reply from Flava

Hi there,

Thank you for leaving your review on Flava. We apologise for any frustration this situation may have caused.

If you would like any further information, or have any further queries please do get in touch with us again and we will be more than happy to help in ways that we can.

Kind regards
The Flava Team

Rated 1 out of 5 stars

Never even heard of this company until…

Never even heard of this company until it took £29.99 out of my account.....wtf!!!
Wasting time trying to get that money back now.
Avoid.

January 28, 2025
Unprompted review
Flava logo

Reply from Flava

Hi there,

Thank you for leaving your review on Flava. We apologise for any frustration this situation may have caused.

If you would like any further information, or have any further queries please do get in touch with us again and we will be more than happy to help in ways that we can.

Kind regards
The Flava Team

Rated 1 out of 5 stars

I thought this looked useful as a back…

I thought this looked useful as a back up for groceries when this popped up 08/12/24. I was contacted by my bank on the 13/12/24, querying a £29.99 payment on my account. This was within the 14 day cooling off period and without even making a purchase!! I've now raised this with my bank fraud team and have emailed the company to end my subscription. AVOID

December 13, 2024
Unprompted review
Rated 1 out of 5 stars

Everyone that i know who has ordered…

Everyone that i know who has ordered food from there has gotten severely ill also they are trying to take £30 of a free trial that I cancelled instantly, AVOID!!!!!!

December 1, 2024
Unprompted review
Flava logo

Reply from Flava

Hi there,

Thank you for leaving your review on Flava. We apologise for any frustration this situation may have caused.

If you would like any further information, or have any further queries please do get in touch with us again and we will be more than happy to help in ways that we can.

Kind regards
The Flava Team

Rated 5 out of 5 stars

Excellent every time

Excellent every time. Delicious food and attentive staff.

October 19, 2024
Unprompted review
Flava logo

Reply from Flava

Hi there,

Thank you for your positive feedback! We are glad to have you as a customer and to see that you are enjoying our service.

It makes us extremely happy to see that customers are enjoying the service we offer. We will continue to work hard to provide you with the best possible experience. Any recommendation on how to improve our service will be highly appreciated.

If you ever need any help please don't hesitate to reach out. Our lines are open Mon-Fri 9am-5:00pm. You can reach us on 01909 499492 and live chat. We’re always here to help!

Thanks
Flava team

Rated 1 out of 5 stars

Scam

They charge you an amount when you didn’t even go through with ordering anything from them

September 27, 2024
Unprompted review
Flava logo

Reply from Flava

Hi there

I am sorry to hear you are not happy with our service. Here at Flava we offer the choice to pay over 12 weeks to save customers paying the price of an item in full. This is easier for some individuals as it reduces the stress of paying for them outright, without interest fees or late payments.

We do recommend shopping around before making any purchase with us if you are not completely satisfied.

If you require any further information, please do not hesitate to contact us on 0370 777 9957 or customerservices@flava.co.uk

Kind regards
The Flava Team

Rated 1 out of 5 stars

This company is related to scams and…

This company is related to scams and fraudulent activity,stolen card details and subscriptions.
Stay well clear

September 19, 2024
Unprompted review
Flava logo

Reply from Flava

Hi,
Thank you for letting us know about this. We set a high standard for ourselves, and we are so sorry to hear this was not met in your interaction with us.
Thanks,
Flava

Rated 1 out of 5 stars

Scam and have you seen the price of the…

Scam and have you seen the price of the stuff 280 pound microwave stay well clear

September 24, 2024
Unprompted review
Flava logo

Reply from Flava

Hi Tracy

I am sorry to hear you are not happy with our service. Here at Flava we offer the choice to pay over 12 weeks to save customers paying the price of an item in full. This is easier for some individuals as it reduces the stress of paying for them outright, without interest fees or late payments.

We do recommend shopping around before making any purchase with us if you are not completely satisfied.

If you require any further information, please do not hesitate to contact us on 0370 777 9957 or customerservices@flava.co.uk

Kind regards
The Flava Team

Rated 5 out of 5 stars

Excellent service and happy with hair…

Excellent service and happy with hair cut aswell . Also would recommend coming here too . 😁

August 3, 2024
Unprompted review
Flava logo

Reply from Flava

Hi,
Thank you for your positive feedback! We are glad to have you as a customer and to see that you are enjoying our service.

It makes us extremely happy to see that customers are enjoying the service we offer. We will continue to work hard to provide you with the best possible experience. Any recommendation on how to improve our service will be highly appreciated.

Thanks
Flava team

Rated 1 out of 5 stars

Flava take from my bank account 29,99…

Flava take from my bank account 29,99 without approval twice .not possible stop. Never go to f....lava. shaim for flava.

July 30, 2023
Unprompted review
Flava logo

Reply from Flava

Hi Dimitrijs,

Thank you for letting us know about this. We set a high standard for ourselves, and we are so sorry to hear this was not met in your interaction with us.

Thanks,
Flava

Rated 1 out of 5 stars

Really bad experience

Really bad experience. Only joined to get a specific laptop. Payed for 8wks then was told they don't have the item. Changed order to a bed. They sent wrong bed which was also faulty. Wrong fittings. The original bed was not in stock. They refused to refund as item had been opened. DO NOT USE THIS COMPANY!!! PAYED £500 FOR A FAULTY BED & CUSTOMER SERVICE ARE NOT INTERESTED. REALLY DISGUSTING & MOST DEFINITELY DO NOT RECOMMEND!!! BE WARNED!!! Post response from Flava...you can see from their reply that they do not care about customer satisfaction. Happy to steal your money for rubbish product.

June 21, 2024
Unprompted review
Flava logo

Reply from Flava

Hi Christina,
Thank you for letting us know about this. We set a high standard for ourselves, and we are so sorry to hear this was not met in your interaction with us.
Thanks,
Flava

Rated 1 out of 5 stars

Never go to this!

I had 3 payments taken from my bank account from you at Flava with one payment name ‘Flavva’ and two other payment names ‘Flava online’ and each of the three payments was not authorised and submitted by myself, it was taken without me confirming the payments. And i have tried contacting you but there has been no response!

The date given that i experienced this was the first date and there was two other dates which was the 2nd February and 13th February.

The first date which was the 5th January was a payment of £29.99 and the other two payments on the 2nd and 13th February was both £14.99 which is a total of £59.97 and there is nothing about getting a refund and i cannot find anywhere online where there is a live chat or email address etc.

January 5, 2024
Unprompted review
Flava logo

Reply from Flava

Hi,
Thank you for letting us know about this. We set a high standard for ourselves, and we are so sorry to hear this was not met in your interaction with us.
Thanks,
Flava

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