Been using Flavour boss for years now, their flavours are top draw. Would give 5 stars only for the fact that they sometimes take several days just to process an order.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Thankyou to James for all his help, His advice on buying a new mod (Elfbar fb1000 which is brilliant!) and listening to my wishes have been second to none, he went above and beyond and his knowle... See more
Company replied
has been a top tier company for so many years but now most good flavours out of stock for weeks. no message on the homepage to say why. Doesn't bode well for repeat customers who obviously order when... See more
Been a customer for a few years but seem to have gone downhill a little lately. Often not got decent size VG so have to buy smaller more expensive bottles, no packs of 12 nics so have to get single... See more
Company replied
Company details
Information provided by various external sources
Enjoy premium juices but tired of paying ridiculous prices for them? Enjoy making your own liquid, but don't want to pay for excess flavouring you won't need? This is the group for you. Based in Bolton (UK), Flavour Boss can offer you a vast choice of tried and tested recipes at minimal pricing. Choose from either our E-juice range, or if you prefer making your own liquid, you can buy our Boss Shots to make large quantities of extremely popular liquids yourself! All at unbeatable prices! And what's more we offer worldwide shipping. We now also have a vast range of hardware and accessories available.
Contact info
Unit 6, Dunscar Business Park, BL7 9PQ, Egerton, United Kingdom
- 01204 309 315
- sales@flavour-boss.co.uk
- flavour-boss.co.uk
4.0
Great
4K reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Starter kits
Great service from FB, I really like these shake and vape starter kits love mixing them and they are ready to vape, delivery is always spot on, and also well packed, defiantly will be using them again, thanks again FB
May 27, 2022
Reply from Flavour Boss
Thanks for the review, Allan!
Great service great communication 5…
Great service great communication 5 stars
Always helpful and juice is amazeballs
May 20, 2022
Reply from Flavour Boss
Thanks for the review, Graham!
Reply from Flavour Boss
Thanks for the review, Chris!
No problems always on time with…
No problems always on time with deliveries
Their website was pants but that seems to of been sorted ! Good communications and the one issue I had with a delivery was sorted without delay
May 19, 2022
Reply from Flavour Boss
Thanks for the review, Mark!
A decade of awesome flavors!
I have been using Boss Shots for almost 10 years exclusively, i have tried other companies but the quality is not as good. Their products are the best I have found for flavor and price, but most importantly they're consistent! Had one small issue once in about 2015 and it was rectified straight away. The customer service is great and their employees are dedicated and helpful, to the point I asked questions on their facebook group outside working hours and they were more than happy to help!
May 17, 2022
Reply from Flavour Boss
Thanks for the review!
Only gave a 3 star because it you are…
Only gave a 3 star because it you are not very good at letting your customers know you are ending a product
May 16, 2022
Reply from Flavour Boss
Thanks for the review, Richard!
We're extremely sorry for this. We will try better in the future to inform customers when flavours are discontinued.
Hopefully, any changes we make will help turn this review around.
Reply from Flavour Boss
Thanks for the review!
Reply from Flavour Boss
Thanks for the review!
The order has been sent back to the…
The order has been sent back to the sender because the goods cannot be sold in Italy. No refund has been issued
May 13, 2022
Reply from Flavour Boss
Dear Samantha,
We are currently waiting for the package to be received by our warehouse so that we can issue a refund of the goods in line with our terms and conditions.
A refund will be issued to you as soon as we have received the items back from Italian customs.
Kind regards,
Flavour Boss
Flavour boss have been the best vape…
Flavour boss have been the best vape supplier for me for value, flavour and customer service.. would 100% recommend to anybody who vapes
May 13, 2022
Reply from Flavour Boss
Thanks for the review!
Fantastic service
Fantastic service, delivery is always prompt. Only retailer I use for my vape supplies.
May 12, 2022
Reply from Flavour Boss
Thanks for the review!
Ordered a starter kit
Ordered a starter kit, only received the neat juice. Emailed to query, heard nothing.
May 11, 2022
Reply from Flavour Boss
Dear Customer,
We have not received your email in relation to this. Please ensure that you are emailing our after sales team by using the Contact Us from on the website or sales@flavour-boss.co.uk.
Any emails sent to orders@flavour-boss.co.uk will not be seen as this email is unmonitored.
Alternatively, please call our main office line on 01204 309 315 and one of our representatives will assist you.
As soon as we have received communication from you we will be able to send the rest of your goods.
Kind regards,
Flavour Boss
Excellent service
Excellent service. When I needed to ring customer service for a mistake that I had made with my order, the guy took me through my options making sure I understood.
May 11, 2022
Reply from Flavour Boss
Thanks for the review!
Reply from Flavour Boss
Thanks for the review!
Superb!
Used these a few times and won't go anywhere else now. Good quality stuff and always fast delivery. Excellent!
May 10, 2022
Reply from Flavour Boss
Thanks for the review!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.