Good professional service with my order, as it was delivered at the expected date at the expected time. Furthermore, the aforementioned products arrived in pristine condition with everything include... See more
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Review summary
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Great delivery. Didn't have to wait long at all. The flavour is nice. the vape pen is good quality, sturdy and nice to hold and produces a nice vape.
Fast and free delivery not happy about the taxes part though
Company details
Written by the company
Flawless CBD is a leading provider of top-quality CBD products. Our extensive selection includes CBD Vape Oil, CBD Oil, CBD Gummies, CBD Capsules, CBD Balm, and CBD vape pens. After meticulous research and analysis of lab reports, we have partnered with world-class CBD brands to offer the purest CBD products. We take pride in bringing transparency to the CBD market and raising awareness of the potential benefits of CBD. Browse through our extensive line of CBD products. For any questions or assistance, our knowledgeable team is always ready to help. Trust Flawless CBD for a superior CBD experience.
Contact info
7 Sheene Road, LE4 1BF, Leicester, United Kingdom
- 01162344820
- support@flawlessvapedistro.co.uk
- flawlesscbd.co.uk
4.3
Excellent
3K reviews
Replied to 50% of negative reviews
Typically replies within 2 weeks
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Flawless service from ordering to…
Flawless service from ordering to delivery & excellent customer service when I had an issue with courier - top quality products at reasonable prices - would highly recommend to
August 7, 2025
Terrible service
Terrible service. Ordered on the 25th July email to let me know the item had shipped on the 28th July. No movement on tracking so I requested an update on the 4th and was told a problem with Royal Mail and the company was looking into the delay on the 5th August. No update so I chased again on the 9th still waiting on a reply and my item. From my experience I would avoid at all costs.
July 25, 2025
Reply from Flawless CBD
Hi Alice,
We’re very sorry to hear about your recent experience and the delay in receiving updates on your orders. Unfortunately, your parcel was lost in transit, which caused the disruption and lack of progress you experienced.
A full refund has now been issued, we truly value your feedback and hope we’ll have the chance to provide you with a much smoother experience going forward. We completely understand how disappointing this must have been and sincerely apologise for the inconvenience caused.
Please be assured that we take situations like this very seriously and are actively working with our delivery partners to prevent similar issues in the future.
Kind regards,
Flawless Customer Support
Speedy Delivery products as described
July 29, 2025
Time will tell
July 27, 2025
Hopefully reduce pain
July 25, 2025
Well worth it.
I have ordered 3 times now
Great value for money
Great variety of flavours
Next day delivery
Would highly recommend flawless.
July 20, 2025
I ordered the Hamilton KR1
I ordered the Hamilton KR1, it came perfectly packaged and came the next day on Saturday as promised, the product is incredible does everything I want a vape to do.
July 11, 2025
Pleased with bulk order from the website
Good professional service with my order, as it was delivered at the expected date at the expected time. Furthermore, the aforementioned products arrived in pristine condition with everything included as ordered.
Would absolutely recommend purchasing from the website to others.
July 9, 2025
Items arrived very fast and genuine…
Items arrived very fast and genuine vessel products, one of the products arrived with a large scratch on it.. I have emailed there support and I believe they will resolve this nicely for me… I’ll update this feedback during the resolution process.. thanks again team for the fast shipping and great service..
June 23, 2025
Nice vape
Nice vape. The oil isn't what I was expecting but it tastes nice. I will add thc to it to get high lol
June 16, 2025
Don't trust them
Customer support is not reliable. Stated delivery time was not respected. I immediately checked with them on my order because I needed it to be delivered on time. They reassured me about it, and then dismissed me when I reached out to them again to let them know that my order was not delivered yet. You can but the same products on more reliable online stores.
June 12, 2025
Reply from Flawless CBD
Hi Michael,
Thank you for your review, and we’re truly sorry to hear about your disappointment with the delivery experience.
We’d like to clarify that your order was dispatched from our warehouse on Friday as promised. Unfortunately, the delay occurred on the part of Royal Mail, who did not deliver the package on Saturday as expected, but instead completed the delivery on Sunday. We completely understand how frustrating this must have been, especially since timely delivery was a key reason for your purchase.
While the delay was outside of our direct control, we recognise the importance of clear and consistent communication, and we sincerely apologize if our messages felt dismissive in any way.
If there’s anything else we can assist you with, or if you have further questions, please don’t hesitate to reach out. We're here to help.
Kind regards,
Flawless Customer support
Brought items at a very reasonable…
Brought items at a very reasonable price and they were delivered next day.
May 21, 2025
I didn’t get my order but got the…
I didn’t get my order but got the message to tell me I did get my order
May 19, 2025
Reply from Flawless CBD
Hi Lexie,
Thank you for taking the time to leave us with a review!
Unfortunately, it seems like the problem at hand is regarding the delivery of your order! This is unfortunate, but is not as a direct result of our actions, as Flawless and Royal Mail are two entirely separate entities.
Nevertheless, we are 100% committed to resolving this issue for you.
Royal Mail have confirmed the delivery as complete, and provided a proof of delivery image, which we will email over to you.
From there, we will take the next appropriate steps towards resolving this issue.
We would like to thank you for shopping with us, and we would like to apologise for any inconvenience caused.
Kind regards,
Flawless Customer Support
Such a fast delivery
Such a fast delivery! The product is beyond expectation so I’ll be ordering more shortly. I highly recommend this company!!
May 14, 2025
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