Flawless CBD Reviews 2,869

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 77 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their quality and effectiveness, with many expressing satisfaction with the variety of flavors and options available. People also frequently commend the delivery service, noting its speed and efficiency, often receiving their orders promptly and as expected. The overall service provided by the company is also highly regarded. However, some customers were dissatisfied with their orders, experiencing issues such as non-delivery, incorrect items, or products arriving damaged. A few other people also felt that the stated delivery times were not always respected, leading to delays and a lack of communication regarding tracking updates.

What people talk about most

Product

Customers consistently note positive experiences with product quality and value. Many reviewers praise the... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Customers frequently praise the fast and reliable... See more

Order

Clients share ambiguous opinions on order experiences. Many customers report fast delivery, with some... See more

Service

Users describe positive interactions with service. Many customers express happiness and satisfaction,... See more

Quality

Consumers find quality to be positive. Many reviewers praise the great quality of products, describing them... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good professional service with my order, as it was delivered at the expected date at the expected time. Furthermore, the aforementioned products arrived in pristine condition with everything include... See more

Rated 4 out of 5 stars

Great delivery. Didn't have to wait long at all. The flavour is nice. the vape pen is good quality, sturdy and nice to hold and produces a nice vape.


Company details

  1. Wellness Center
  2. Pharmacy

Written by the company

Flawless CBD is a leading provider of top-quality CBD products. Our extensive selection includes CBD Vape Oil, CBD Oil, CBD Gummies, CBD Capsules, CBD Balm, and CBD vape pens. After meticulous research and analysis of lab reports, we have partnered with world-class CBD brands to offer the purest CBD products. We take pride in bringing transparency to the CBD market and raising awareness of the potential benefits of CBD. Browse through our extensive line of CBD products. For any questions or assistance, our knowledgeable team is always ready to help. Trust Flawless CBD for a superior CBD experience.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

3K reviews

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Replied to 50% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

Told I have a refund but no explanation…

Told I have a refund but no explanation as to why they haven’t sent me the cbd!

March 30, 2025
Flawless CBD logo

Reply from Flawless CBD

HI there!

Thank you for taking the time to leave us with some feedback.

Upon checking our system, it appears as though the courier returned your items, as they were undeliverable.

A refund was determined to be the most efficient method of resolving this particular issue.

We would like to apologise sincerely for the inconvenience caused.

Kind regards,
Flawless Customer Support

Rated 1 out of 5 stars

Vape is Vile 🤮

April 6, 2025
Flawless CBD logo

Reply from Flawless CBD

Hi there!

We're really sorry to hear that you didn’t enjoy the vape. Your feedback is incredibly important to us, and we understand that taste can be very personal—what works for some may not for others.

We’d love the opportunity to make this right or help you find a product that better suits your preferences. Please feel free to reach out to our support team directly—we're here to help! Our support email is 'support@flawlessvapedistro.co.uk'.

Thank you for giving us a try, and we hope to turn your experience around.

Warm regards,
Flawless Customer Support

Rated 4 out of 5 stars

Excelent delivery service

Excelent delivery service. I ordered 5 puffbars But not really happy with them .as its hard to pull on them to get anything out of them.. only £2 each but not even worth that. So a bit dissapointed really.

March 28, 2025
Rated 5 out of 5 stars

Happy Loyal Customer

I am a frequent customer of Flawless and as usual, customer service is very good, good variety of products and prices. Orders are filled very quickly. Once I had a problem with a product that I received and contacting customer service, the product was quickly replaced. I used the CBD that I purchased for a chronic pain disorder and a good product and quick service is essential for me. I can't say enough praise for this company and will remain a loyal customer.

March 20, 2025
Rated 2 out of 5 stars

Don’t order vapes if you’re a novice

I ordered a vape and I’ve not used one before so wasn’t sure what to do. It came with no instructions and I turned it on but didn’t realise there was a tiny rubber cap in the mouth piece. I tried searching instructions online with no luck but did figure it out the next day. It tasted nasty and nothing like its described flavour. I emailed the company to complain and they sent me a label so I could post it back for free. I told them I would like to try another one because I presumed this one was defective and Joel told me it was illegal to sell it without instructions so again thought I had just been unlucky. I had to chase as heard nothing back and was told returns take upto 5 days to process, I also confirmed I will try another one. I then had a refund issued email and got my money back a week later.

Obviously they don’t sell them with instructions is my thoughts now. I think I’ll just pass on using them again.

February 23, 2025
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Reply from Flawless CBD

Hi Julie,

Thank you for taking the time to leave a review. All feedback we receive is incredibly valuable to us, as we constantly seek to improve and develop our services.

We would like to offer our sincerest apologies for the dissatisfaction felt with your order.

We are glad to hear that our support team were able to assist you and provide a resolution, in granting your money back. However, we are not happy to hear that the process took as long as it did.

With regards to the refund, it seems a refund was issued, due to a stock issue with the product in question. Therefore, a refund was found to be the most efficient way forward.

We hope you shop with us again in the future. If there is any assistance you require, or any questions you have, please be sure to contact us again on our support email, 'support@flawlessvapedistro.co.uk'.

Kind regards,
Flawless Customer Support

Rated 2 out of 5 stars

Does nothing but make me cough

Does nothing but make me cough, this is definitely not my first rodeo. I usually buy vapes of this kind, I won't be buying this particular one again.

February 27, 2025
Flawless CBD logo

Reply from Flawless CBD

Hi Jane!

Thank you for your feedback. We're sorry to hear that this vape didn’t meet your expectations and caused discomfort. We understand that everyone’s experience can vary, especially if you’re already familiar with similar products.

Your input is valuable, and we’d love to learn more about your experience to see if there’s anything we can do to help. If you’d like, feel free to reach out to our team at 'support@flawlessvapedistro.co.uk', and we’d be happy to listen to your feedback, and to seek a resolution for your dissatisfaction.

We appreciate you giving us a try and hope to have the opportunity to serve you better in the future.

Best regards,
Flawless Customer Support

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