Good professional service with my order, as it was delivered at the expected date at the expected time. Furthermore, the aforementioned products arrived in pristine condition with everything include... See more
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Review summary
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Great delivery. Didn't have to wait long at all. The flavour is nice. the vape pen is good quality, sturdy and nice to hold and produces a nice vape.
Fast and free delivery not happy about the taxes part though
Company details
Written by the company
Flawless CBD is a leading provider of top-quality CBD products. Our extensive selection includes CBD Vape Oil, CBD Oil, CBD Gummies, CBD Capsules, CBD Balm, and CBD vape pens. After meticulous research and analysis of lab reports, we have partnered with world-class CBD brands to offer the purest CBD products. We take pride in bringing transparency to the CBD market and raising awareness of the potential benefits of CBD. Browse through our extensive line of CBD products. For any questions or assistance, our knowledgeable team is always ready to help. Trust Flawless CBD for a superior CBD experience.
Contact info
7 Sheene Road, LE4 1BF, Leicester, United Kingdom
- 01162344820
- support@flawlessvapedistro.co.uk
- flawlesscbd.co.uk
4.3
Excellent
3K reviews
Replied to 50% of negative reviews
Typically replies within 2 weeks
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Told I have a refund but no explanation…
Told I have a refund but no explanation as to why they haven’t sent me the cbd!
March 30, 2025
Reply from Flawless CBD
HI there!
Thank you for taking the time to leave us with some feedback.
Upon checking our system, it appears as though the courier returned your items, as they were undeliverable.
A refund was determined to be the most efficient method of resolving this particular issue.
We would like to apologise sincerely for the inconvenience caused.
Kind regards,
Flawless Customer Support
Vape is Vile 🤮
April 6, 2025
Reply from Flawless CBD
Hi there!
We're really sorry to hear that you didn’t enjoy the vape. Your feedback is incredibly important to us, and we understand that taste can be very personal—what works for some may not for others.
We’d love the opportunity to make this right or help you find a product that better suits your preferences. Please feel free to reach out to our support team directly—we're here to help! Our support email is 'support@flawlessvapedistro.co.uk'.
Thank you for giving us a try, and we hope to turn your experience around.
Warm regards,
Flawless Customer Support
Excelent delivery service
Excelent delivery service. I ordered 5 puffbars But not really happy with them .as its hard to pull on them to get anything out of them.. only £2 each but not even worth that. So a bit dissapointed really.
March 28, 2025
Arrived the next day as stated was kept…
Arrived the next day as stated was kept updated with delivery been using this product for a couple days so far happy with it and will be ordering again
March 28, 2025
Fantastic and trusted seller with some…
Fantastic and trusted seller with some amazing special offers. Always introducing new products! Super fast delivery.
March 21, 2025
Happy Loyal Customer
I am a frequent customer of Flawless and as usual, customer service is very good, good variety of products and prices. Orders are filled very quickly. Once I had a problem with a product that I received and contacting customer service, the product was quickly replaced. I used the CBD that I purchased for a chronic pain disorder and a good product and quick service is essential for me. I can't say enough praise for this company and will remain a loyal customer.
March 20, 2025
Don’t order vapes if you’re a novice
I ordered a vape and I’ve not used one before so wasn’t sure what to do. It came with no instructions and I turned it on but didn’t realise there was a tiny rubber cap in the mouth piece. I tried searching instructions online with no luck but did figure it out the next day. It tasted nasty and nothing like its described flavour. I emailed the company to complain and they sent me a label so I could post it back for free. I told them I would like to try another one because I presumed this one was defective and Joel told me it was illegal to sell it without instructions so again thought I had just been unlucky. I had to chase as heard nothing back and was told returns take upto 5 days to process, I also confirmed I will try another one. I then had a refund issued email and got my money back a week later.
Obviously they don’t sell them with instructions is my thoughts now. I think I’ll just pass on using them again.
February 23, 2025
Reply from Flawless CBD
Hi Julie,
Thank you for taking the time to leave a review. All feedback we receive is incredibly valuable to us, as we constantly seek to improve and develop our services.
We would like to offer our sincerest apologies for the dissatisfaction felt with your order.
We are glad to hear that our support team were able to assist you and provide a resolution, in granting your money back. However, we are not happy to hear that the process took as long as it did.
With regards to the refund, it seems a refund was issued, due to a stock issue with the product in question. Therefore, a refund was found to be the most efficient way forward.
We hope you shop with us again in the future. If there is any assistance you require, or any questions you have, please be sure to contact us again on our support email, 'support@flawlessvapedistro.co.uk'.
Kind regards,
Flawless Customer Support
The vape it's self is alright but the…
The vape it's self is alright but the flavour is so strong, got pineapple ice and the flavour is so sweet and stays in you're mouth for a while, hurts my throat too cause of the overpowering flavour
February 23, 2025
Does nothing but make me cough
Does nothing but make me cough, this is definitely not my first rodeo. I usually buy vapes of this kind, I won't be buying this particular one again.
February 27, 2025
Reply from Flawless CBD
Hi Jane!
Thank you for your feedback. We're sorry to hear that this vape didn’t meet your expectations and caused discomfort. We understand that everyone’s experience can vary, especially if you’re already familiar with similar products.
Your input is valuable, and we’d love to learn more about your experience to see if there’s anything we can do to help. If you’d like, feel free to reach out to our team at 'support@flawlessvapedistro.co.uk', and we’d be happy to listen to your feedback, and to seek a resolution for your dissatisfaction.
We appreciate you giving us a try and hope to have the opportunity to serve you better in the future.
Best regards,
Flawless Customer Support
Was a fast service just wished the…
Was a fast service just wished the gummies were stronger
February 18, 2025
Very quick service and great quality…
Very quick service and great quality items. We bought CBD liquid, vapes, gums, coffee and we're impressed
February 13, 2025
Some great selections & super…
Some great selections & super bargains,plus very fast delivery thank you 😊
February 12, 2025
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