Over all the products and company are good. However the subscription is not good If a product is unavailable you cannot edit it, or take or remove a part of it. In so doing cannot claim the di... See more
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Usually order from flawless vapes unless they dont have something i want to try or can find it cheaper. However they have the price check option and can lower their prices which is great. Disposables... See more
Yet again another flawless (no pun intended) transaction, ordered yesterday delivered today and I even chose fastest delivery (free). Ever order I've ordered has pretty much came next day depending on... See more
Flawless vape provides a wide variety of options and fast delivery. Good prices and lots of specials. Have placed 3 orders with Flawless Vape Shop UK and have received a 100ml Short Fill bottle of vap... See more
Company details
Written by the company
Flawless Vape Shop is the UK's premier distributor of vaping hardware, accessories, starter kits, tanks, and E-liquids. With outstanding customer service and a vast array of quality products, we stock over 800 unique flavours from top global brands. All our products are TPD compliant, ensuring strict safety and quality. We get the latest products directly from manufacturers, allowing us to offer items before they reach local stores. As the largest vaping product distributors in the UK, we provide the newest products and flavours first. At Flawless Vape Shop, we update our online store daily with new stock, putting our customers first. For any queries, our expert team is here to help.
Contact info
7 Sheene Road, LE4 1BF, Leicester, United Kingdom
- 01162344820
- support@flawlessvapedistro.co.uk
- flawlessvapeshop.co.uk
4.5
Excellent
4K reviews
No recent history of asking for reviews
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Two week later I still haven’t received…
Two week later I still haven’t received my items or a refund from the company
December 5, 2023
Reply from Flawless Vape Shop UK
Hi Suzanne,
Thank you for taking the time to leave some feedback.
We are aware of your situation, and we are doing our upmost to resolve it. We a[apologise for the delay in this process.
Thank you for your patience and understanding.
We have refunded you. Thank you again for your understanding, and patience.
Kind regards,
Flawless Customer Support
Love this company
Love this company. Free delivery over 20 notes and always well packed and quick delivery even on the free postage.
Good clearance section too for accessories for my older devices.
November 27, 2023
Great service
December 3, 2023
Great service
Great service, speedy delivery. My husband is so impressed with the product he's talking me into getting one.
November 24, 2023
Fast delivery good tracking & updates
Fast delivery good tracking & updates, good prices also will definitely use again!
November 24, 2023
Great products....Great company!
Great company, super fast delivery, never been disappointed....and received free trial gift which I wasn't expecting 😀
November 23, 2023
Quick
Quick, delivered next day. Good price with a 10% off next order inside a freebie vape
November 27, 2023
Vfm and very fast in the post
November 23, 2023
payment changed
payment changed, my phone won't work on your new payment method so i can't make any more orders with you
November 27, 2023
Reply from Flawless Vape Shop UK
Hi Christine!
Thank you for taking the time out of your day to leave us with some feedback!
Please contact our Customer Support team at 'support@flawlessvapedistro.co.uk' as soon as possible!
One of our team members will assist you.
Please be advised that we still accept VISA and MasterCard payments at checkout, and we now use SUPER payments as well!
Kind regards,
Flawless Customer Support
Usually an excellent service but I…
Usually an excellent service but I ordered pods for Xlim new edition with the side opening but received the old version that leaks
November 29, 2023
Reply from Flawless Vape Shop UK
Hi Wes!
Thank you ever so much for shopping with us. Thank you also for taking the time out of your day to leave us with your feedback!
We are terribly sorry for the nature of your product, and we would love the chance to rectify the situation for you.
Please contact us at 'support@flawlessvapedistro.co.uk' where one of our support team members will assist you.
We would like to extend our apologies again, and we would also like to thank you again for leaving some feedback.
Kind regards,
Flawless Customer Support
My order came in a few days had…
My order came in a few days had everything I needed
November 29, 2023
Absolutely flawless delivery
Ordered at 8pm last night. Was delivered at 10:35am this morning. Now that's impressive
November 28, 2023
Refused to refund or replace my order…
Refused to refund or replace my order even though it hasn’t been received. Believe DPD over the customer when DPD are lying.
November 28, 2023
Reply from Flawless Vape Shop UK
Hi there,
We sincerely apologise for any inconvenience you've experienced with your order, and we appreciate you taking the time to share your concerns. We understand the frustration of not receiving your order and the difficulties you've encountered with the delivery process.
We take customer feedback seriously, and we want to assure you that your experience is not reflective of our standard of service. We regret any miscommunication or misunderstanding that may have occurred during the resolution process.
Once again, we apologise for any inconvenience, and we appreciate your patience as we address this matter.
Best regards,
Flawless Customer Support
Great selection and fast shipping!
November 20, 2023
Amazing site to use !
Delivery is great, especially with next day delivery which most don’t do ! They always come in perfect condition, and never get lost (from personal experience). A friend of mine never got hers delivered but they gave her a full refund and sent her a replacement ! I think they have great policies and are great with customer service
November 20, 2023
Excellent online store
Excellent online store, very competitive prices and superb deals on many quality vaping items. My go to online vape shop!
November 27, 2023
Good service and products as always but…
Good service and products as always but let down by the courier DX has to be one of the slowest out there.took 4 days to get to me.
November 26, 2023
Reply from Flawless Vape Shop UK
Hi there!
Thank you for taking the time to share your feedback with us. We appreciate your kind words about our service and products.
We sincerely apologise for any inconvenience caused by the delayed delivery through the courier, DX. We understand the importance of timely deliveries, and we share your concern regarding the extended transit time. Please be assured that we are actively working with our courier partners to address these issues and improve the overall delivery experience for our customers.
Your feedback is invaluable to us as it helps us identify areas for improvement. We appreciate your patience and understanding in this matter. If there's anything specific you would like us to address or if you have any further concerns, please feel free to reach out to our customer support team. We are committed to making your future experiences with us even better.
Thank you for choosing our products and services. We look forward to serving you again and providing a smoother and more efficient delivery process.
Best regards,
Flawless Customer Support
Flawless Vape Shop Outstanding
Flawless Vape Shop are a breed apart with above brilliant service great prices & super fast delivery. I’ve used them on numerous occasions with absolutely no issues & would fully recommend.
November 26, 2023
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