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Rated 5 out of 5 stars

Sarah Jayne is a superb account manager! Always on hand and resolves queries really quickly!

Company replied

Rated 5 out of 5 stars

I've used a number of fuel card providers before, all of which offered big savings initially, but frustratingly, the price increased quickly. I finally moved to Shell and Fleetnetix, because the offer... See more

Company replied

Rated 5 out of 5 stars

Excellent service!!!! As a fairly new business it was almost essential I could secure a fuel card. Vanessa has always been prompt in dealing with anything including any account issues. Fro... See more

Company replied

Rated 5 out of 5 stars

We are a small business and never used fuel cards, only credit cards. After a recommendation we decided to try Fleetnetix. We are very impressed by the outstanding service that Fleetnetix give us... See more

Company replied

Company details

  1. Petroleum Products Company
  2. Fuel Supplier
  3. Telematics Service

Written by the company

Fuel cards don’t have to be complicated. Or time-consuming. Or loaded with hidden costs. So we made sure they’re not. No hassle. Just sit back, relax… and enjoy the savings, convenience and guaranteed contracts. Easy life. • A countrywide Shell refuelling network, plus Shell Go+ rewards that drivers love • Guaranteed contract pricing with no hidden costs or nasty surprises • Detailed reporting that gives you complete visibility of your fleet performance • An easy life


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

30 reviews

5-star
4-star
3-star
2-star
1-star

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great account management

Sarah Jayne is a superb account manager! Always on hand and resolves queries really quickly!

February 5, 2026
Unprompted review
Fleetnetix Ltd logo

Reply from Fleetnetix Ltd

Thanks for the feedback Dan....much appreciated!

Rated 5 out of 5 stars

Friendly and personal touches are what…

Friendly and personal touches are what make using Fleetnetix such a positive experience. Nothing is too big or too small for them to deal with, in a professional manner.

January 1, 2026
Unprompted review
Fleetnetix Ltd logo

Reply from Fleetnetix Ltd

So pleased to hear this Liz....always a pleasure to support you and the team!

Rated 5 out of 5 stars

Good customer service

Good customer service, called and emailed to check how we are getting on. Also offered advice and insights into the market.

December 10, 2025
Unprompted review
Fleetnetix Ltd logo

Reply from Fleetnetix Ltd

Thanks Sam....we are always happy to help our customers get the most value out of the service!

Rated 5 out of 5 stars

Sarah Jayne is a great asset to the company

Sarah looks after our account she goes above and beyond for us, we struggled with signing in to our account and she got me new login details and sent me invoices via email until it was sorted.

October 24, 2025
Unprompted review
Fleetnetix Ltd logo

Reply from Fleetnetix Ltd

Great to hear that our service is making a real difference...thank you!

Rated 5 out of 5 stars

Excellent Service and Support from Sarah Jayne @ Fleetnetix!

I’ve been working with Sarah Jayne at Fleetnetix for my company’s fuel cards, and I couldn’t be happier with the experience. From the very first conversation, Sarah was incredibly knowledgeable, friendly, and proactive in helping us find the best solution for our business.

She took the time to understand our needs, explained all the options clearly, and made the whole setup process effortless. What really stands out is her ongoing support — she’s always quick to respond, genuinely helpful, and goes the extra mile to make sure everything runs smoothly.

It’s rare to find someone who combines professionalism with such a personal touch. I’d highly recommend Sarah Jayne and Fleetnetix to any business looking for reliable fuel card services and outstanding customer care.

March 3, 2025
Unprompted review
Fleetnetix Ltd logo

Reply from Fleetnetix Ltd

Thanks for sharing such great feedback....

Rated 5 out of 5 stars

Fleetnix: Reliable, Responsive, and Professional Team

We have been working with Fleetnix for some time now, and the team have consistently been excellent. They are professional, responsive, and always quick to resolve any issues that arise. Their support with fuel analysis and tenders has been invaluable to our company. A great team — highly recommended.

September 12, 2025
Unprompted review
Fleetnetix Ltd logo

Reply from Fleetnetix Ltd

So pleased to hear we have added value for you and your team!

Rated 5 out of 5 stars

What I love about this company is their…

What I love about this company is their commitment to providing assistance and responding promptly, unlike some other suppliers who tend to ignore you.

Both Vanessa and Sarah are fantastic, and every aspect of their service and website is easy to navigate and work with.

September 1, 2025
Unprompted review
Fleetnetix Ltd logo

Reply from Fleetnetix Ltd

Thanks Denisa....its always a pleasure working with you!

Rated 5 out of 5 stars

An absolute pleasure to work with

An absolute pleasure to work with! Our contact, Vanessa, is amazing. Nothing is too much trouble, and she always goes above and beyond to help. I would recommend Fleetnetix to anyone, no matter the size of their fleet.

August 12, 2025
Unprompted review
Fleetnetix Ltd logo

Reply from Fleetnetix Ltd

Thanks for the feedback.....we pride ourselves on offering dedicated support.

Rated 5 out of 5 stars

Great communication and support

Great communication and support from them, Also saved us a good bit of money on our fuel bills each month. Well recommended

August 13, 2025
Unprompted review
Fleetnetix Ltd logo

Reply from Fleetnetix Ltd

So pleased that you're seeing the benefits already...

Rated 5 out of 5 stars

Highly recommended!

Absolutely brilliant communication, always there if I need help, appreciate everything you have done for me.

April 11, 2025
Unprompted review
Fleetnetix Ltd logo

Reply from Fleetnetix Ltd

Thanks so much for the recognition!

Rated 5 out of 5 stars

Fleetnetix - Great

Great system to use. everything you need in one place. Our account Manager Sarah-Jayne Roberts is a real asset & always happy to help. We've saved so much money & time moving over to Fleetnetix

March 25, 2025
Unprompted review
Fleetnetix Ltd logo

Reply from Fleetnetix Ltd

So pleased to hear this....thanks!

Rated 5 out of 5 stars

Excellent service!!!

Excellent service!!!!

As a fairly new business it was almost essential I could secure a fuel card.
Vanessa has always been prompt in dealing with anything including any account issues.

From someone who is always working mobile on the road it’s been fantastic to have someone easy to contact at the end of the phone should I have any issues that need resolving and this service has continued consistently over the 3-4 years Fleenetix have been managing my account 👏👏👏

Dean Morrish FTC Skills and Training

February 26, 2025
Unprompted review
Fleetnetix Ltd logo

Reply from Fleetnetix Ltd

Thanks Dean, always a pleasure to support you....

Rated 5 out of 5 stars

Excellent and Personal

Vanessa and Sarah Jayne walked me through the sign up process, assisted with set up and also provides reports to show enhanced profit margins for the business. Nothing is ever too much!

November 8, 2024
Unprompted review
Fleetnetix Ltd logo

Reply from Fleetnetix Ltd

Thanks for this great review, Paul. We appreciate it!

Rated 5 out of 5 stars

Great service

Great service, really friendly account managers nothing is ever too much trouble and great pricing

August 14, 2024
Unprompted review
Fleetnetix Ltd logo

Reply from Fleetnetix Ltd

Thanks for this great review, Ash!

Rated 5 out of 5 stars

Highly recommended.

Working with Sarah-Jayne was easy and very professional. She listened to our needs and was able to put in place a fuel card solution which matched the requirements of our business. Highly recommended.

March 1, 2024
Unprompted review
Fleetnetix Ltd logo

Reply from Fleetnetix Ltd

We're really grateful for this review, and we know Sarah Jayne will be very happy with this great feedback, thanks Damian

Rated 5 out of 5 stars

Amazing Service

We are a small business and never used fuel cards, only credit cards. After a recommendation we decided to try Fleetnetix.
We are very impressed by the outstanding service that Fleetnetix give us, nothing is too much trouble, they are always honest, and they are very reliable, pricing is always on point! I will continue to recommend their services as Account Managers for direct accounts with Shell.

Oliver Bauld
System Laboratories UK Ltd.

February 13, 2024
Unprompted review
Fleetnetix Ltd logo

Reply from Fleetnetix Ltd

Thanks Oliver! Honesty is the best policy, and thank you for recommending us.

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