FlexActive Fitness Reviews 

53
TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

It's a shame I have to even leave one star. Buyer beware, piss poor business practices. Never sending tracking number or item . No response until they are ready to ship at there convenience.

Rated 1 out of 5 stars

Terrible company. ordered resistance bands on 19th August, no goods, no email address that works, no phone number. Complete Scam. Am in correspondence with my credit card provider to claim refund of... See more

Rated 1 out of 5 stars

Complete scam - don't use. Wrong sized clothing, OK this happens. Returned as directed, recorded delivery. No contactable phone number to chase refund after 16 days, used credit card complaints proce... See more

Rated 1 out of 5 stars

Avoid at all costs! I generally don't bother with reviews but this company took my money for cycling gear, goods were returned immaculate but I have been chasing refund for 2 months with diminishing... See more

Company details

  1. Fitness Equipment Store

Written by the company

At FlexActive Fitness, we strive to bring you the latest and greatest in the world of fitness. Our handpicked products are everything you need to work out anywhere! We bring you the best quality and best value fitness equipment.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

53 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.3

All reviews

(53)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

All bad

The only thing you will lose is your money. And then you will lose more money when you're sent more that you never ordered. A complete scam. Then you will be charged another $50. To restock a product you never ordered. Don't buy anything from them

August 13, 2025
Unprompted review
Rated 1 out of 5 stars

Can't get hold of this company, need a refund

I bought a massage gun in april 2021. It doesn't work and paid £72.00. How do you get hold of this company? It seems they have disappeared and I am not a happy bunny. From the reviews I have read it seems they are scammers. No luck getting to their website either.

December 11, 2021
Unprompted review
Rated 1 out of 5 stars

Appalling service

Appalling service. If I could rate them as a minus figure I would. Product was never delivered but they still kept the money. E-mails chasing them were unanswered and I had to get my bank to dispute the money. Do not use this company!

November 17, 2021
Rated 1 out of 5 stars

not happy with your service before sale…

not happy with your service before sale and after sale i emailed the company before i bought the items because i had some questions but no one got back to me when i bought the items i had some questions about the the steel bars
but could not find your company any where online.

October 10, 2021
Rated 1 out of 5 stars

Ordered a cork covered yoga May it took…

Ordered a cork covered yoga May it took 6 weeks to arrive then shortly after it arrived I left it in the car. Not a really hot day but warm and it warped and all the cork perks off. It's unusable. I sent photos and complained and 2 months later I haven't even had a reply! Let alone a refund

September 10, 2021
Unprompted review
Rated 1 out of 5 stars

Terrible company

Terrible company. ordered resistance bands on 19th August, no goods, no email address that works, no phone number. Complete Scam. Am in correspondence with my credit card provider to claim refund of £27 so hoping they may be able to claim payment back.

September 6, 2021
Unprompted review
Rated 1 out of 5 stars

DONT BUY FROM HERE

DONT BUY FROM HERE, THEY SCAMMED ME, TOOK MY MONEY AND DIDNT SEND THE MUSCLE GUN!!

I HAD TO CALL MY BANK FOR A REFUND

September 6, 2021
Unprompted review
Rated 1 out of 5 stars

No communication or refund

I ordered a pair of bib cycling shorts and matching Jersey. I used the size guide, but when it arrived it was way to small. I've returned it immediately in May this year. To date I've had no refund, and when I email to complain I just receive an automated response saying they've received my enquiry. I would never use again.

September 3, 2021
Rated 1 out of 5 stars

Been emailing this company for 6 months…

Been emailing this company for 6 months to try and find out what’s happened to my order, not had one single email back and can not find a number to call them! Can Anyone help how I get my money back from a company I can not contact? Thank you

August 31, 2021
Unprompted review
Rated 3 out of 5 stars

A problem

Hello, I have bought an item from you (#FLEX7962) on the 4th of August. Till now, I have not received my order. So I hope I'll get my order soon, if not, I'd like to have my money back. Thank you.

August 28, 2021
Unprompted review

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