Flexcar Reviews 1,244

TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 531 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the simplicity and ease of the user experience, finding it a convenient option for vehicle access. They often highlight that maintenance, insurance, and registration are handled, making it a stress-free alternative to car ownership. The ability to swap cars and the availability of various mileage packages are also frequently mentioned as positive aspects. However, some people were dissatisfied with the pricing, finding it expensive and noting additional charges for extra miles or car swaps. Customer service receives mixed feedback; while some report positive interactions, others describe difficulties reaching live representatives and issues with responsiveness or helpfulness. There are also concerns about product quality, such as receiving vehicles with issues like dead batteries or expired tags, and delays in maintenance or repairs.

What people talk about most

Service

Customers consistently note ambiguous experiences with service, with many praising the convenience of not... See more

Price

Reviewers mention negative feedback about price, with many finding the service very expensive and overpriced,... See more

Product

Consumers find product to be ambiguous, with many expressing strong satisfaction, stating they love the... See more

Customer service

Customers had ambiguous experiences with customer service, with some reviewers praising the great customer... See more

User experience

Users describe positive interactions with user experience, often highlighting the ease of use and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I love it the only thing I wish which made me take a star is after a period of having your service we should be able to change the payment date. I've been a Flexcar customer 2 years now been loving ev... See more

Rated 4 out of 5 stars

Overall great experience with Flexcar. Ive been with the company for several years now. Pretty much from the beginning. My recent swaps were the only time I had issues. Im still finding item from the... See more

Rated 3 out of 5 stars

I don't like that when the miles are low ww can't purchase more at our leisure. Consumers should be able to purchase at their convenience and not forced. I understand the business has to generate reve... See more

Rated 3 out of 5 stars

Flexcar is a useful option for people who can’t buy a car outright, but the strict payment structure and lack of flexibility make it challenging. Not everyone gets paid on a fixed schedule, and that m... See more


Company details

  1. Car Leasing Service
  2. Car Dealer
  3. Car Rental Agency

Written by the company

Flexcar is the first and only month-to-month car lease — with insurance, maintenance, and roadside assistance all included in one simple monthly payment. No down payment. No dealership. No being locked into a multi-year contract. Just choose your vehicle, get on the road, and go. With Flexcar, you're never stuck. Life changes, and your car plan should too. Swap your vehicle, upgrade to something new, or return it when you're done — all on your schedule. Whether you need a reliable daily driver, more cargo space for a growing family, or something that just fits where you are right now, Flexcar makes it simple to get exactly what you need. Every plan comes fully loaded: insurance, maintenance, and roadside assistance are built in, so there are no surprise costs and no juggling multiple bills. One payment. Everything covered. Flexcar is available across the U.S., including New England, Atlanta, Charlotte, Nashville, New York, the Bay Area, and Dallas — with more markets on the way.

Free Delivery

Limited time only – $100 value

Our 5-star team delivers your car right to your doorstep.

Contact info

3.8

Great

TrustScore 4 out of 5

1K reviews

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Rated 5 out of 5 stars

The Absolute Best Experience

The ease of use of their website, the clear instructions, the pure advertising was what made this experience great. I have been a member for a year now. I would not trade it in for the world.

April 19, 2026
Flexcar logo

Reply from Flexcar

The ease of use of our website and clear instructions is exactly what we're going for. Thank you for being with us for a year and for sharing that this experience has been such a great one for you. Thank you for being a part of our journey.

Rated 4 out of 5 stars

Very easy overall

Very easy overall. Keep wondering about maintenance but they assure me they will reach out when it’s time.

April 21, 2026
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Reply from Flexcar

Very easy overall is exactly what we're going for. We're glad the experience has felt smooth so far, and we appreciate you calling out the reassurance around maintenance as well. Thank you for being a part of our journey.

Rated 5 out of 5 stars

Mickalia was great!

Mickalia was great. She addressed all my questions and concerns! Excellent service!

April 24, 2026
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Reply from Flexcar

Mickalia being so helpful is exactly what we're going for. Thank you for taking the time to recognize the care she showed in addressing your questions and concerns. Thank you for being a part of our journey.

Rated 5 out of 5 stars

The friendly and professional way my…

The friendly and professional way my question was answered.

April 28, 2026
Flexcar logo

Reply from Flexcar

Friendly and professional support is exactly what we're going for. Thank you for taking the time to share this - we're glad your question was answered in such a positive way. Thank you for being a part of our journey.

Rated 5 out of 5 stars

Top quality vehicles as well as great…

Top quality vehicles as well as great customer service!

April 19, 2026
Flexcar logo

Reply from Flexcar

Top quality vehicles and great customer service is exactly what we're going for. Thank you for taking the time to share this - we're so glad you've had a great experience with Flexcar. Thank you for being a part of our journey.

Rated 5 out of 5 stars

Flexcar makes getting a vehicle very…

Flexcar makes getting a vehicle very simple and affordable. I love the fact that I don’t have to search for a mechanic when maintenance issues occur. Speaking with Flexcar representatives makes my experience with this company very easy.

April 20, 2026
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Reply from Flexcar

Getting a vehicle simply and affordably is exactly what we're going for. We're so glad the maintenance support and conversations with our representatives have made your experience feel easy. Thank you for being a part of our journey.

Rated 5 out of 5 stars

I’ve never had a bad experience here

I’ve never had a bad experience here. Love that everything is included in my payment.

April 24, 2026
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Reply from Flexcar

Everything being included in your payment is exactly what we're going for. Thanks for sharing that you've consistently had a great experience with Flexcar. Welcome to Flexcar.

Rated 5 out of 5 stars

Excellent no complaints

Excellent no complaints, just enjoying the car

April 17, 2026
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Reply from Flexcar

Thank you, Duron! We're so glad to hear you're enjoying the car and that everything has been smooth so far. Welcome to Flexcar.

Rated 5 out of 5 stars

Everything has been going smoothly so…

Everything has been going smoothly so far Thankyou

April 19, 2026
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Reply from Flexcar

Everything going smoothly is exactly what we're going for. Thanks so much for sharing - we're glad your experience has been a good one so far. Welcome to Flexcar.

Rated 2 out of 5 stars

I like flex car but right now I'm…

I like flex car but right now I'm having a not so good experience. My day seems to be stuck . I can't see my miles or any other Important developments. It's been that way for two days and no one has gotten back with me

June 3, 2026
Rated 5 out of 5 stars

Very easy to use with no worry about…

Very easy to use with no worry about separate insurance bills

April 28, 2026
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Reply from Flexcar

Very easy to use with no worry about separate insurance bills is exactly what we're going for. We're so glad the simplicity and peace of mind stood out to you. Welcome to Flexcar.

Rated 4 out of 5 stars

Little frustrated with the swap fees…

Little frustrated with the swap fees and cancelation fee confusion when I was just trying to switch to a different car that actually had the feature I was told the car I chose to swap originally had. If they had accurate feature lists on all the cars that would be an ENORMOUS improvement.

April 23, 2026
Rated 5 out of 5 stars

They got me into a car fast when I…

They got me into a car fast when I needed it.

June 5, 2026
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Reply from Flexcar

Getting you into a car fast when you need it is exactly what we're going for. Thanks for sharing your experience - we're glad we could help when timing mattered most. Welcome to Flexcar.

Rated 5 out of 5 stars

Customer service is good

Customer service is good and friendly

April 18, 2026
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Reply from Flexcar

Good and friendly customer service is exactly what we're going for. Thank you for sharing that with us - we're glad you've had a positive experience with the team. Thank you for being a part of our journey.

Rated 5 out of 5 stars

Great reception service and fast…

Great reception service and fast delivery. Good explanations given. Friendly environment

April 27, 2026
Flexcar logo

Reply from Flexcar

Great reception service and fast delivery is exactly what we're going for. Thank you for highlighting the clear explanations and friendly environment too - we're glad the experience felt smooth from the start. Thank you for being a part of our journey.

Rated 5 out of 5 stars

I have no complaints

I have no complaints. I love flexcar for the opportunity they gave me to drive a vehicle of my choice.
I would like flexcar to review my credit score to see my score change to fair from poor and have my monthly payment reduced.

April 22, 2026
Rated 5 out of 5 stars
Flexcar logo

Reply from Flexcar

Service was excellent is exactly what we're going for. Thank you for taking a moment to share this - we're glad you had such a positive experience. Thank you for being a part of our journey.

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