I love it the only thing I wish which made me take a star is after a period of having your service we should be able to change the payment date. I've been a Flexcar customer 2 years now been loving ev... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Overall great experience with Flexcar. Ive been with the company for several years now. Pretty much from the beginning. My recent swaps were the only time I had issues. Im still finding item from the... See more
I don't like that when the miles are low ww can't purchase more at our leisure. Consumers should be able to purchase at their convenience and not forced. I understand the business has to generate reve... See more
Flexcar is a useful option for people who can’t buy a car outright, but the strict payment structure and lack of flexibility make it challenging. Not everyone gets paid on a fixed schedule, and that m... See more
Company details
Written by the company
Flexcar is the first and only month-to-month car lease — with insurance, maintenance, and roadside assistance all included in one simple monthly payment. No down payment. No dealership. No being locked into a multi-year contract. Just choose your vehicle, get on the road, and go. With Flexcar, you're never stuck. Life changes, and your car plan should too. Swap your vehicle, upgrade to something new, or return it when you're done — all on your schedule. Whether you need a reliable daily driver, more cargo space for a growing family, or something that just fits where you are right now, Flexcar makes it simple to get exactly what you need. Every plan comes fully loaded: insurance, maintenance, and roadside assistance are built in, so there are no surprise costs and no juggling multiple bills. One payment. Everything covered. Flexcar is available across the U.S., including New England, Atlanta, Charlotte, Nashville, New York, the Bay Area, and Dallas — with more markets on the way.
Free Delivery
Limited time only – $100 value
Our 5-star team delivers your car right to your doorstep.
Contact info
60 State St, 02109, Boston, United States
- 1-866-725-2734
- support@flexcar.com
- flexcar.com
3.8
Great
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I was going through a financial issue…
I was going through a financial issue recently and y’all were very patient with me even though I submitted a late payment. Thank you so much. I truly appreciate this program.
April 26, 2026
Reply from Flexcar
Thank you for sharing this. We are glad our team could show patience and support during a difficult time, and it means a lot to hear that the program has been helpful for you. Thank you for being a part of our journey.
- The team at Flexcar
Flexcar has made my payments flexible
Flexcar has made my payments flexible, maintenance, easy with upgradable features for miles or options to swap at any time. I just really enjoyed the flexibility along with the option to switch cars at any time. It is truly the best way to have a car.🙏
April 26, 2026
Reply from Flexcar
Reviews like yours are the reason we do what we do. Flexibility - from payments to maintenance to being able to swap cars when your needs change - is exactly what we're building toward. Members like you are the ones proving there's a better way, and we're grateful to have you part of the Flexcar movement.
- The team at Flexcar
We called they told us to go to Pep…
We called they told us to go to Pep Boys and the truck that we have first when we first got it. The people in your service department left the oil thing off and oil got everywhere so that was fixed back in March and then my husband just took it to Pep Boys as you guys just instructed him to do and now the alternator and battery are bad we’ve waited at Pep Boys since 730 and no call no email no follow up no nothing so we have to do a swap that we will get on Sunday and they’re charging us $199 which we shouldn’t even be charged that because you guys are tying our hands because we have no vehicle so we were like that back and we were like the mileage that he drove today and a credit
April 18, 2026
I do like the services offered except…
I do like the services offered except the miles program. It should be unlimited miles.
April 23, 2026
Great service and good customer service…
Great service and good customer service support
April 28, 2026
Reply from Flexcar
Great service and good customer support is exactly what we're going for. Thank you for sharing this - we're glad your experience matched that. Thank you for being a part of our journey.
- The team at Flexcar
Overall it was a pretty good…
Overall it was a pretty good experience. The only hiccup and reason for 3 stars is the random, hard to believe “ticket/violation” charges. I was never pulled over but charged twice for supposed citations and they make you jump through hoops to get an actual copy or some sort of proof of the violations they paid. Providing a copy before you charge someone’s card should be automatic so that part felt like a scam and ultimately why o returned the vehicle.
April 23, 2026
I love my flexcar
April 20, 2026
Reply from Flexcar
Thank you, Wendy! Hearing that you love your Flexcar means a lot to us. Welcome to Flexcar.
- The team at Flexcar
Easiest way to get a car ever.
April 21, 2026
Reply from Flexcar
Thank you, Larry! Easiest way to get a car is exactly what we're going for. We appreciate you taking a moment to share this, and we're glad the experience felt simple from the start. Welcome to Flexcar.
- The team at Flexcar
Service during changeover needs to be more thorough
I love the flexibility. Unfortunately, the car was not completely serviced before it was delivered to me. Being "out of area" makes it inconvenient to correct.
April 24, 2026
Flimsy and expensive
First of all, it has been nice having a month to month lease. It allows for flexibility and less commitment. However, every car that I have had so far, aside from this current one, has been flimsy as hell. One vehicle was damaged sitting in the parking lot and another pulling out of my flat driveway! These cost a total of about $2100 for both of these small and inexplicable damages.
April 28, 2026
Process was easy
Process was easy, absolutely love the car! I’ve been with flex car 9 months now and I am very pleased
April 20, 2026
Reply from Flexcar
So glad the experience has stayed easy and that you're still loving the car nine months in. Long term members like you are helping prove there’s a better way to do this, and that means a lot to everyone building Flexcar. We're grateful to have you part of the Flexcar movement.
Flexcar is so stress free
Flexcar is so stress free. I am so glad I decided to go back to Flexcar. One of the best decisions I’ve made.
April 19, 2026
Reply from Flexcar
We’re really glad you came back and that the experience has felt easy from the start. Hearing that returning to Flexcar was such a strong call for you means a lot, because that simplicity is exactly what we’re building toward. We’re grateful to have you part of the Flexcar movement.
They have always been fair and up front…
They have always been fair and up front with me
April 25, 2026
Reply from Flexcar
James, we’re glad your experience has felt clear and straightforward. Fairness and transparency matter a lot in what we’re building, and it means a lot to hear that’s been consistent for you. Thank you for being a part of our journey.
LOVE FLEXCAR
I love Flexcar and the fact that you can trade cars whenever. Very reliable and definitely recommend!
April 17, 2026
Reply from Flexcar
Being able to switch into the right car when life changes is a big part of what we're building, so it's great to hear that flexibility is working the way it should for you. Reliable is exactly the standard we aim for. We're grateful to have you part of the Flexcar movement.
Very expensive especially when you run…
Very expensive especially when you run out of miles. The credit given for when you get an oil change isn’t enough. There’s only one location for services
April 26, 2026
Consistent Value
I’ve been with Flexcar for 2 years now. Every startup has its ups and downs, but Flexcar’s overall value has remained solid, and I would count myself as a loyal, well-served customer.
April 22, 2026
Reply from Flexcar
We're so glad to hear you've had a solid experience with us over the past two years. We truly appreciate your loyalty and positive feedback!
The experience was great because of the…
The experience was great because of the friendly and helpful staff I have encountered from Flexcar. The company is doing well with covering all maintenance, car insurance, providing new vehicles to lease, providing discounts, and having good customer service. Thank you Flexcar!
April 23, 2026
Reply from Flexcar
It means a lot to hear that the people behind the experience stood out. You called out the full picture, from maintenance and insurance to newer vehicles, discounts, and support, and that is exactly the kind of Flexcar membership we are working to build. We are reinventing a century-old industry, and members like you help move that forward. Thank you for being a part of our journey.
Reply from Flexcar
Glad the experience felt easy from start to finish. Smooth service and a team that shows up for members are a big part of what we're building. Thank you for being a part of our journey.
It was a wonderful experience
It was a wonderful experience . I was in need of a car and a rental was not feasible. I kept my car 6 months. Would recommend to anyone.
April 17, 2026
Reply from Flexcar
So glad Flexcar worked so well for you when you needed a car for the longer stretch, not just a quick fix. Hearing that you stayed with us for six months and would recommend us to others means a lot. Thanks for being part of what we're building, and welcome to Flexcar.
Easy and convenient and the staff is…
Easy and convenient and the staff is very professional.
April 18, 2026
Reply from Flexcar
Anita, easy and convenient is exactly the experience we want every member to have. Glad our Flexcar hub team made the process smooth and took great care of you with professionalism throughout. Thank you for being a part of our journey.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.