Flexi-Agent Reviews 304

TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Highly reccomend Flexi agent to buy/sell with especially Marc Curley auctioneer for his honest professional persistence. Got a sale on my property when all other estate agents failed.. Flexi agent als... See more

Rated 5 out of 5 stars

We deal with a lot of estate agents and almost all of them are terrible. Flexi Agent in Southport is an exception, they are really good! Special shout out to Ben, he in particular is excellent... ve... See more

Rated 1 out of 5 stars

poor experience when trying to sell my house they removed us off the list as we didn't accept buyers offer. Also when purchasing a property they rang my partner and gave him all the details of what i... See more

Rated 5 out of 5 stars

Harriet from Flexiagent has been phenomenal. We have loved Harriet’s compassionate and patient approach - nothing has been too much trouble. Their first class out of hours service leaves other estate... See more

Company details

  1. Real Estate Agents
  2. Real Estate Agency
  3. Real Estate Rental Agency

Information provided by various external sources

The flexible solution to your home moving needs


Contact info

4.1

Great

TrustScore 4 out of 5

304 reviews

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No history of asking for reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Fantastic agents

Fantastic agents very helpful regularly updates. Mandy has been amazing. Would definitely recommend flexi-agent to anyone looking to move .

August 21, 2020
Unprompted review
Rated 5 out of 5 stars

Would recommend highly

The guys were really professional and organised a lot of viewings in a really short timeframe for us. We ended up with a buyer for slightly over the asking price which we are delighted with. Would thoroughly recommend- communication was great, effort to sell our home was great and an overall very positive experience.

July 26, 2020
Unprompted review
Rated 5 out of 5 stars

Great Communication

We are currently going through the process of purchasing a property through Flexi Agent.
On the initial viewing Rachel allowed us the time and space (due to social distancing) to look around the property at ease, we did not feel rushed or pressured during this process. Rachel has kept open a good line of communication, therefore we would highly recommend Flexi Agent for buyers as well as sellers,

July 26, 2020
Unprompted review
Rated 5 out of 5 stars

Great from start to finish

Great from start to finish, even helped push other sides along the way! Highly recommended and would not use anyone else for future moves. Communication is 100% too day or night you can always get in touch with the team. Excellent service!

July 25, 2020
Unprompted review
Rated 5 out of 5 stars

Brilliant team, passion for service. 10 out of 10

What can I say, what a fantastic, dynamic team. Mandy has been great, communicating regularly, being really proactive and filling me and my boyfriend with confidence. James was great with my valuation selling my house in 48 hours. We’re just waiting for our dream home to become available but I have every confidence in this agent will help us find it. A* company

July 24, 2020
Unprompted review
Rated 5 out of 5 stars

Claire and Mandy have been amazing!

Claire and Mandy have been amazing at looking after myself and my girlfriends needs when it comes to looking for the perfect house. Great communication from them, lovely and understanding and really kept us in the loop. Nice to see that people still want to help people these days! Awesome job. Lovely, professional, knowledgeable and a pleasure to deal with.

July 24, 2020
Unprompted review
Rated 5 out of 5 stars

Exceptional service

Exceptional service - all staff have been lovely and super helpful. Mandy in particular always goes the extra mile. She was proactive in finding us exactly what we wanted, ringing regularly rather then just sending lists of random houses, like the majority of other agents we have dealt with. Couldn’t recommend more highly.

July 24, 2020
Unprompted review
Rated 1 out of 5 stars

Marine Gate Southport

Marine Gate, Southport
Had 4 Appointments Cancelled by this Agent, because the Director said we had not Sold, we do not have to, we have got Proof of Funds to Purchase.
Said we asked too many awkward Questions of her Negotiator, about Council Tax / Service Charge / Section 20 Levy / Ongoing Maintenance etc. which she could not give satisfactory answers to.
When we asked about Viewing under Covid19 Rules, we were told that the Vendor would be in the Property and of course wearing a mask.
Government Advice is "If people are being shown around your current home, you should open all internal doors and ensure surfaces, such as door handles, are cleaned after each viewing with standard household cleaning products.
As most people choose to, we recommend that you vacate your property whilst viewings are taking place in order to minimise your contact with those not your household".
Very arrogant and unprofessional Agents, whom we will not ever use, under any circumstances. We will also recommend friends and colleagues to do likewise.
Peter Howard FRICS

July 18, 2020
Unprompted review
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Reply from Flexi-Agent

Dear customer,

we apologise if you feel that you have not received the service you expected, however when we spoke to your wife she did say she needed to sell and was in an area where properties sell very quickly. My staff tried their absolute best to accommodate, but were faced with arrogance and resistance. We are only doing the best thing for our clients to make sure they are receiving the best service. We spoke to your wife on several occasions and she was rude and difficult, which my staff should not have to endure! We ask questions to clarify people’s positions and that’s what we are employed to do, we are also in unprecedented times and we are all trying to follow this and instructions from our clients. We receive the best reviews in Southport for customer service and we pride ourselves on this, which would suggest you are in the tiny minority of people who feel this way.

Regards Flexi Agent

Rated 5 out of 5 stars

Really helpful

Really helpful, especially for someone selling a house for the first time. No BS or games. Found an appropriate buyer not just anyone and really understood the situation I was in.

July 13, 2020
Unprompted review
Rated 5 out of 5 stars

Mandy

Mandy was always bright, cheerful and friendly. Nothing was too much trouble, she was a joy to speak to and I found her very helpful and professional in her dealings with me.

July 10, 2020
Unprompted review
Rated 5 out of 5 stars

Mandy

Mandy showed us around our house on our first viewing. She even took time out of her busy schedule to give us a 2nd viewing the very next day. Mandy is professional, friendly, understanding and easy to talk to.

June 30, 2020
Unprompted review
Rated 5 out of 5 stars

Outstanding

This is the 2nd time I have used Flexiagent in the last year brought and sold a house 1st time was so impressed .. then just brought a new house with them today it completes less than 32 days from moving to getting the keys record pace ! Could not have gone through smoother. Brilliant company.

June 19, 2020
Unprompted review
Rated 5 out of 5 stars

Really great experience buying through…

Really great experience buying through Flexi-Agent. Have viewed a few properties with them before finding the one we wanted and found they have always responded quickly to get us booked in, and upon offering on the property we wanted they were quick to get everything confirmed so we could relax. Emma has especially helped us when we have been on the hunt and offered to help where she could which we really appreciated. Its nice to buy through an agent with such nice staff.

June 8, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service

We have received a brilliant and honest service. Down to earth, straight talking and have given me the confidence of having my biggest asset in a very safe and professional pair of hands from the very start. And true to their name, they are flexible and available around my long working shifts. I would definitely recommend Flexi-Agent to anyone.

June 2, 2020
Unprompted review
Rated 5 out of 5 stars

We've been incredibly impressed with…

We've been incredibly impressed with the service provided by Andrea at Flexi-Agent.
Had our viewing and offer accepted with Penny but she left shortly after, however, Andrea picked it up and has been fantastic ever since.
Nothing is too much trouble, answers any and all questions we have as well as going out of her way to keep us updated and explain any processes we come across.
Would recommend Andrea and the team to my own family and friends and will no doubt use her again in the future!

June 2, 2020
Unprompted review
Rated 5 out of 5 stars

Just sold my property through…

Just sold my property through Flexi-Agent. Friendly and hard working team that delivered on their promise. They work until 10pm 7 days a week, so its very easy to communicate with them. What more can you ask for. Would highly recommend to anyone looking to sell (or buy) property.

June 1, 2020
Unprompted review
Rated 5 out of 5 stars

We recently both sold and purchased…

We recently both sold and purchased houses with Flexi-Agent and cannot speak highly enough of the team. Jack was our main point of contact and was absolutely fantastic. Our house sold within just a few days, we were guided through the process closely and he helped make sure we got a good price for the house we purchased. Moving house during Covid-19 was extremely challenging and we hit a number of stumbling blocks. Jack was able to help us even when delays were solicitor related (which was most of the time). I honestly cannot recommend them enough - they know what they're doing and are one of the most customer orientated teams I have ever met.

May 27, 2020
Unprompted review

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