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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many customers appreciate the flexibility of weekly payments, finding it convenient for managing their budget. They often highlight the wide selection of products available and the ease of the ordering process. Several people also commend the friendly and courteous customer service, noting that issues with items are resolved promptly. The option for early payoff, especially within 90 days, is frequently mentioned as a positive aspect, allowing consumers to avoid higher costs. However, some people were dissatisfied with the payment structure, particularly when extending beyond 90 days, as the total cost can significantly increase. A few other people also felt that reaching customer service could be difficult at times, and some experienced issues with order verification and unexpected account changes. There were also concerns raised about billing discrepancies and issues with order fulfillment.

What people talk about most

Product

People report ambiguous experiences with products. Many consumers appreciate the wide selection of items,... See more

Payment

Reviewers mention ambiguous feedback about payment. Many customers report unauthorized charges, hidden fees,... See more

Customer service

Clients share ambiguous opinions on customer service. Some customers report positive experiences,... See more

Order

Reviewers highlight ambiguous aspects of order. Some customers report quick and easy ordering processes, with... See more

Price

Customers consistently note ambiguous experiences with price. Some reviewers report being charged multiple... See more

Based on these reviews

Rated 4 out of 5 stars

Easy plans,weekly payments makes it easy on the pocket. I enjoy reviewing all the items available to lease/purchase.

Company replied

Rated 5 out of 5 stars

If you'd like to buy something but do not have the cash available, this is a great alternative to using a high interest credit card. 90 days same as cash. You are able to return the merchandise if nec... See more

Rated 5 out of 5 stars

Flexshopper is a win win. You pick out the item you want & you know how much it is going to cost you weekly. Rent to own it. Merchandise can be returned should you find yourself struggling due to unf... See more

Rated 5 out of 5 stars

I love shopping on Flexshopper I have ordered so many things the payment process is easy they have greet customer service . They literally have Anything your looking for I’m Amazed each time i browse... See more


Company details

  1. Money & Insurance

Information provided by various external sources

FlexShopper provides a flexible and easy way for you to get the furniture, electronics, appliances and other popular brand name goods with affordable, weekly payments.


Contact info

3.3

Average

TrustScore 3.5 out of 5

950 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 25% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

They don't care to fix the problems they cause

When they had problems accidentally processing double payments and charging on a different day than what was originally agreed upon. When calling in to speak to someone and ask questions their representative said saud they will notate and then hung up on me. Now I have no information or way to fix the problem. I don't not recommend

November 8, 2024
Unprompted review
FlexShopper logo

Reply from FlexShopper

We apologize for the difficulties you’ve experienced with the payment processing and your recent interaction with our team. We understand how frustrating this situation must be, and it’s certainly not the level of service we aim to provide. We’d like the opportunity to review this issue and make things right. Please contact us directly at (855) 353-9289 or help@flexshopper.com so we can look into your account details and find a solution. Thank you for bringing this to our attention, and we hope to resolve this for you.

Rated 5 out of 5 stars

So far so good

So far so good! I will complete this review once I receive my order! 😁

October 31, 2024
FlexShopper logo

Reply from FlexShopper

Hi Josh! Thank you for sharing your positive experience so far – we’re thrilled to hear it! 😊 We can’t wait for you to receive your order and complete the experience. If you have any questions in the meantime, don’t hesitate to reach out. Enjoy your new items!

Rated 5 out of 5 stars

Great place easy finance 90 days same…

Great place easy finance 90 days same as cash

October 27, 2024
FlexShopper logo

Reply from FlexShopper

Thank you for your positive feedback! We're glad to hear that you enjoyed the easy financing options and the 90 days same-as-cash feature. We strive to make the process as convenient as possible for our customers. We appreciate your support and look forward to serving you again!

Rated 1 out of 5 stars

Flexshop will rob you

Once again flexshoper have messed me about. They have taken money for an item I have ordered but not delivered it. I have had a reply from them via trustpilot in witch I thank trustpilot for helping . They have said they can't help me with my complaint as they don't recognise my email address the one I have used to order and they have sent me an email confirming the order but now I have a complaint regarding flexshop a complaint that they have stolen money from me for an order they have not delivered on now they cant help me . PLEASE DO NOT USE FLEXSHOP THEY WILL TAKE YOUR MONEY AND RUN .

October 24, 2024
Unprompted review
FlexShopper logo

Reply from FlexShopper

I'm very sorry to hear about the trouble you've experienced with your order, and I understand how frustrating this situation must be. We take these concerns very seriously, and I want to assure you that we are committed to resolving this issue as quickly as possible.

If there's been confusion with your email address or order details, we want to get it sorted out immediately. Please contact us directly at (855) 353-9289 or email us at help@flexshopper.com so that we can verify your information and ensure your complaint is addressed promptly. We value your feedback and want to make this right for you.

Thank you for bringing this to our attention, and we look forward to resolving the matter as soon as possible.

Rated 5 out of 5 stars

Gaming pc

"I recently got a gaming PC through FlexShopper, and the experience has been fantastic! The process was easy, and the payment options made it super affordable. The PC itself runs all my games smoothly, even on high settings, and the performance has exceeded my expectations. Highly recommend FlexShopper for anyone looking for quality products with flexible payments!"

October 15, 2024
FlexShopper logo

Reply from FlexShopper

Thank you so much for sharing your experience! We're thrilled to hear that you had a fantastic time getting your gaming PC through FlexShopper and that the process was easy and affordable. It’s great to know the PC is exceeding your expectations and performing well. We appreciate your recommendation and look forward to continuing to serve you with quality products and flexible payments!

Rated 1 out of 5 stars

Avoid at all cost

Avoid at all cost, you will not get your goods

October 11, 2024
Unprompted review
FlexShopper logo

Reply from FlexShopper

I'm truly sorry to hear that you've had this experience, and I understand how frustrating it can be when things don’t go as expected. We want to ensure that every customer receives their items promptly and without issue.

Please reach out to us at (855) 353-9289 or email us at help@flexshopper.com so we can look into your specific situation and resolve it as quickly as possible. Your satisfaction is important to us, and we're committed to making things right.

Thank you for bringing this to our attention, and we look forward to helping you get the resolution you deserve.

Rated 5 out of 5 stars

Great service

October 12, 2024
FlexShopper logo

Reply from FlexShopper

Thank you for your kind words! We're glad to hear that you had a great experience with our service. We look forward to serving you again in the future!

Rated 4 out of 5 stars

Flex shopper was very easy to purchase…

Flex shopper was very easy to purchase items From. In my situation where I was not able to go out and pay full price for everything financing, these items helped me out a lot interest rate extremely high, so be prepared to pay double The purchase price

September 27, 2024
FlexShopper logo

Reply from FlexShopper

Thank you for sharing your experience! We're glad to hear that FlexShopper was helpful in making it easier for you to get what you needed, especially when paying upfront wasn't an option. We understand that financing can come with additional costs, and we appreciate you being prepared for that aspect. If you ever have questions or need assistance in the future, we're always here to help. Thanks for choosing FlexShopper!

Rated 5 out of 5 stars

It was so painless to work with you and…

It was so painless to work with you and customer care was excellent.

September 25, 2024
FlexShopper logo

Reply from FlexShopper

Thank you for your wonderful feedback! We're so happy to hear that your experience was painless and that our customer care team provided excellent service. We strive to make every interaction smooth and enjoyable for our customers. We look forward to helping you again in the future!

Rated 5 out of 5 stars

excellent fast service and easy to deal…

excellent fast service and easy to deal with

September 29, 2024
FlexShopper logo

Reply from FlexShopper

Thank you for your kind words! We're thrilled to hear that you had an excellent experience with our fast service and found us easy to deal with. We always strive to make things as seamless as possible for our customers. Looking forward to serving you again soon!

Rated 5 out of 5 stars

Being a uber driver

Being a uber driver, it is so convenient to be able to shop online and fix my car with ease.
Using my credit line that can be up to 5,000.00.

September 28, 2024
FlexShopper logo

Reply from FlexShopper

Thank you for sharing your experience! We're so glad to hear that FlexShopper has made it easy and convenient for you to shop online and take care of your car while driving for Uber. Having access to a credit line of up to $5,000 can make a big difference, and we’re happy to be able to provide that flexibility. We look forward to continuing to meet your needs!

Rated 1 out of 5 stars

I never even followed thru with the…

I never even followed thru with the plan!!! It almost made me pay $2556 for some that’s only $799 in stores, but is already $927 on their website! It’s a damn scam! You do the math! I tried to use this to help build my credit, but all it did was scare me away LOL

September 28, 2024
Unprompted review
FlexShopper logo

Reply from FlexShopper

I’m sorry to hear that you had concerns about our pricing and the overall experience. At FlexShopper, we strive to offer flexible leasing options that allow customers to get what they need, even when paying upfront isn't possible. While our prices include the cost of the lease and the convenience of flexible payments, we understand that this might not suit everyone’s preferences.


If you’d like to discuss the details further or have any questions about our terms, we’re here to help clarify everything. Please feel free to reach out to us at (855) 353-9289 or via email at help@flexshopper.com. We’d love to assist you in finding the best solution for your needs. Thank you for your feedback, and we appreciate the opportunity to improve.

Rated 5 out of 5 stars

Love it!

Very easy and payments are very reasonable.

September 24, 2024
FlexShopper logo

Reply from FlexShopper

Thank you for your feedback! We're glad to hear that you found the process easy and the payments reasonable. We strive to make shopping with FlexShopper as convenient and affordable as possible. Thanks for choosing us, and we look forward to serving you again!

Rated 5 out of 5 stars

Dealing with FlexShopper was easy and…

Dealing with FlexShopper was easy and hassle-free. You know how much you have to spend and your upfront payments. The kicker is, you can early buyout.

September 22, 2024
FlexShopper logo

Reply from FlexShopper

Thank you for your great feedback! We're happy to hear that you found the process easy and hassle-free. Knowing your spending limits and upfront payments is key, and we're glad the early buyout option worked well for you. Thanks for choosing FlexShopper, and we look forward to serving you again!

Rated 5 out of 5 stars

FlexShopper was awesome

FlexShopper was awesome! I don't have the best credit and needed a new laptop for school and I was able to get approved instantly and picked up my laptop 2 days later here in my hometown! Would HIGHLY recommend

September 21, 2024
FlexShopper logo

Reply from FlexShopper

Thank you so much for your awesome feedback! We're thrilled to hear that FlexShopper was able to help you get the laptop you needed for school, and that the process was quick and easy. We're here to make things as convenient as possible for our customers, and we're so glad we could be a part of your success. Thank you for recommending us, and best of luck with your studies!

Rated 5 out of 5 stars

The company was a lifeline I needed

The company was a lifeline I needed. I couldn't afford the full price at the time but desperately needed the merchandise. Flexshopper is the way to go! Thanks

September 15, 2024
FlexShopper logo

Reply from FlexShopper

Thank you for sharing your experience! We're so glad to hear that FlexShopper was able to help when you needed it most. It’s our goal to provide a solution for situations just like yours, and we're happy we could be there for you. Thanks for choosing FlexShopper, and we’re here whenever you need us!

Rated 5 out of 5 stars

Cheap price and when you call they answer

Seem to be a good fit chep payment great customer service

September 14, 2024
FlexShopper logo

Reply from FlexShopper

Thank you for your positive feedback! We’re happy to hear that our payment options and customer service have been a great fit for you. We truly appreciate your support and look forward to continuing to serve you in the future!

Rated 5 out of 5 stars

Great customer service

Great customer service
Easy pay plane

September 17, 2024
FlexShopper logo

Reply from FlexShopper

Thank you for sharing your positive experience with us! We're thrilled to hear that your time with FlexShopper has been great. We look forward to continuing to provide you with excellent service. Thanks for being a valued customer!

Rated 5 out of 5 stars

It was one of the most easy transaction…

It was one of the most easy transaction I have ever experienced. And the way you handle my refund for the first order was outstanding.

September 14, 2024
FlexShopper logo

Reply from FlexShopper

Thank you for your kind words! We’re thrilled to hear that you had such an easy and smooth transaction experience, and we’re glad to know that handling your refund met your expectations. We always aim to provide outstanding service. Thanks for choosing FlexShopper, and we look forward to serving you again!

Rated 4 out of 5 stars

I love FlexShopper but I would…

I love FlexShopper but I would recommend the app to be more friendly to make payments onto. It doesn’t allow you too.

September 16, 2024
FlexShopper logo

Reply from FlexShopper

Thank you for your feedback! We're glad to hear that you love FlexShopper and appreciate your suggestion about the app's payment functionality. We’re always looking for ways to improve, and your input is invaluable. We’ll definitely pass this along to our team to make the app more user-friendly. If you have any other suggestions or need assistance, feel free to reach out. Thanks for choosing FlexShopper!

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