Fliesonline Reviews 15

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Fishing Store

Written by the company

Find out why so many people buy their flies from Fliesonline Fliesonline has been selling quality fishing flies online since 2002. From small beginnings, we now stock at any one time, over half a million flies in our warehouse. As well as manufacturing our own patterns - nowadays, we also source many patterns that we find interesting from fly companies all over the world. Our stock levels are updated constantly as orders are placed, to minimise the chances of items you have ordered being out of stock. Orders are processed as fast as possible, and an email is sent to tell you when the order is on the way. All in all we try to provide the best service we can - and we know from your feedback that this is appreciated. Great flies - great service - it's simple!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

15 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Wow, amazing service !

Have made a few flytying orders now and every order has been dealt with quickly and faultlessly.
Delivery is extremely fast. Compared with other online suppliers, 'Fliesonline' set a very high standard which is hard to beat.
Highly recommended supplier !

February 28, 2024
Unprompted review
Rated 5 out of 5 stars

Two orders made, both faultless…

I have done two orders with Fliesonline now and both have been faultless! Their website can be a little difficult to use and yes it’s not as polished as some mainstream tackle shops but everything I’ve ordered has always been great quality for the price and never had an issue with missing items or items arriving broken or faulty. Would always buy my flies here now! Most orders are packed and shipped on the day of purchase too (in my experience)

September 1, 2022
Unprompted review
Rated 4 out of 5 stars

I ordered flies on the recommendation…

I ordered flies on the recommendation of a friend. Flies arrived quickly. There were some missing flies but the seller rectified this immediately and gave a partial refund. You cannot fault this service. As for the flies they are well ties and consistent and great value for money. Will be back soon.

June 21, 2022
Unprompted review
Rated 1 out of 5 stars

They disappear if something goes wrong.

They disappear if something goes wrong.
I placed an order on February 18th and, as of today, April 3rd, I have not received anything.
I asked for information several times and never received an answer.

April 3, 2021
Unprompted review
Fliesonline logo

Reply from Fliesonline

This problem was resolved 4 days after the review was posted.

Rated 5 out of 5 stars

Unbelievable customer service and beautifully made flies

Amazing company with incredible customer service and beautifully made flies. I was even lucky enough to be given a free fly with my purchase and some excellent advice about which flies I should use to match the various seasons. As a beginner this is incredibly useful - so rare to have such great customer service, I’ll definitely be buying more!
Thanks guys

May 26, 2020
Unprompted review
Rated 5 out of 5 stars

Above and Beyond

The service expertise and wide range of flies a d products sets this company apart from many others.. The customer service is above and beyond and I too had placed 2 orders at the same time and Dylan noticed and suggested that he would refund me for. Postage and send as a single order..

May 16, 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look