I have recently returned from a trip to China organised by Thaddeus D'souza (Auckland). The trip was very well organised and all the necessary information for the trip was provided by Thaddeus in a t... See more
Company replied
Location
Switch locationShop S220, Westfield Shopping Centre, 632 Albany, Auckland North, NZ
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I had the pleasure of working with Cassie Knight at the Te Awa Hamilton store. We are travelling to the USA for a special wedding and our booking was complicated and became more so as time went on. My... See more
Company replied
Thad D’Souza, our flight consultant Flight Centre, has been incredibly helpful in organising our packaged trip to China. He was quick to respond to all our questions, patient throughout the process... See more
Company replied
It was an easy and straight forward experience booking our flights. Taylor was very helpful and giving practical advise based on our situations. She was understanding and patience with us. It made it... See more
Company replied
Company details
- Travel Agency
- Airline Ticket Agency
- Bus Tour Agency
- Cruise Agency
- Cruise Travel Agency
- Tourist Attraction
About Flight Centre New Zealand - Flight Centre Albany
Written by the company
Written by the company
Contact info
Shop S220, Westfield Shopping Centre, 632, Albany, Auckland North, New Zealand
- 0800 250 132
4.5
Excellent
29 reviews
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Natasha is really very helpful and made…
Natasha is really very helpful and made our travel plans so much less stressful. We were indeed relieved. Also she is very friendly and that made the experience all somuch nicer. Thank you Flight Centre.
May 7, 2025
Unprompted review
Reply from Flight Centre New Zealand - Flight Centre Albany
Dear Isa,
We're happy to hear that our team member was able to alleviate stress from your travel planning. We appreciate your kind words and are so glad you had a positive experience.
Price Heaslip was very helpful during…
Price Heaslip was very helpful during our booking process. Thank you!
August 5, 2024
Unprompted review
Reply from Flight Centre New Zealand - Flight Centre Albany
Hi There!
We are happy to hear that the booking process was helpful. Thank you for sharing your positive experience with us!
Thad Dsouza was most helpful in booking…
Thad Dsouza was most helpful in booking our trip to Koh Sumui, great service, highly recommended.
June 7, 2025
Reply from Flight Centre New Zealand - Flight Centre Albany
Dear Walden,
We're happy to hear that your booking experience for your Koh Sumui trip was great. We appreciate your recommendation and thank you for your feedback.
Calmly the travel agent was looking for…
Calmly the travel agent was looking for my flight
May 19, 2025
Reply from Flight Centre New Zealand - Flight Centre Albany
We're happy to hear that the agent was helpful with your booking. Thanks!
Amazing service
I always book through Jess and she goes above and beyond! I love the security behind using flight centre and they are always so responsive.
May 23, 2025
Reply from Flight Centre New Zealand - Flight Centre Albany
Dear Cindy,
We're so glad to hear that you appreciate the security and responsiveness we offer. Thank you for your kind words about our team; we appreciate your feedback!
Excellent service by Taylor Still
Excellent service by Taylor Still. Taylor was friendly, helpful and professional. Will definitely use her again.
May 20, 2025
Reply from Flight Centre New Zealand - Flight Centre Albany
Dear Maria,
We're glad you enjoyed your experience. Thank you for your positive feedback and for recognizing the excellent service you received.
Excellent customer service
Excellent customer service. Jess even contacted us on her day off and helped us immensely. We could not possibly have asked for anymore.
April 22, 2025
Reply from Flight Centre New Zealand - Flight Centre Albany
Dear Stuart,
We're so happy to hear about your positive experience. We strive to provide excellent customer service, and we're thrilled that Jess went above and beyond to help you. We appreciate your kind words and will share your feedback with our team.
Amber was a delight to deal with and…
Amber was a delight to deal with and gave us some great advice
March 29, 2025
Reply from Flight Centre New Zealand - Flight Centre Albany
Dear Mervyn,
We're thrilled to hear you had a positive experience. We appreciate your kind words about Amber and her helpful advice.
Andy us great .
March 11, 2025
Reply from Flight Centre New Zealand - Flight Centre Albany
Hi Janise,
Thank you for taking the time to leave Andy such a lovely review! We really appreciate it.
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