Flight Centre New Zealand - Flight Centre Coastlands Reviews 

Teane is fab! You will be very well looked after and her attention to detail is on point! She came up with a tailored plan for our trip to Bali after one short conversation and it was spot on for us. She had listened to everything we wanted. Teane took all of the stress out of booking a holiday and made it an absolute pleasure! Do not hesitate to go and book through Teane! We will be back 😊
Thanks, Alex & Simon

Jas from Flight Centre Coastlands, thank you so much for all the information and making my booking so easy!
What a lovely person to deal with.
My mum and stepdad have also done dealings with Jas and have found her to be so helpful.
Excellent service, thanks Jas, I will be back :-)

Very informative, they have wide knowledge of all things travel, very kind and very helpful, walk you through every step and are very clear and supportive. Absolutely happy with the trip I’ve made with them and will be back to make more.

Teane from flight centre Coastlands booked us to Vietnam. Teane was efficient and very knowledgeable and went out of her way to find us the very best deal! Highly recommend Teane.

Jaz was an amazing person to work with at Flight Centre. She helped my Wife and Ibook a multi-flight trip to the US. Her fast response time and client-first attitude was greatly appreciated. She ensured I was always informed and was provided the best options. I would definitely request for her next time I book another complex international flight. Thank you again Jas!

Friday, 29 May 2026
Dr Robert A. Davis
drrobertdavis.com
Auckland, New Zealand

RE: Letter of Congratulations to Jas Day for Service to Robert Davis to the Flight Centre, New Zealand.

To Whom It May Concern

The purpose of this letter is to provide strong support for the consultant Jas Day for the service that she provided me in booking my trip to Hong Kong and Thailand for professional as well as personal reasons.
Please note that you are free to use this letter for any reason. I want people to know how awesome Jas is! I am an academic and consultant in marketing with a strong focus on digital. My standards of service for me and others are important.

This trip was particularly difficult to book this was because in February 2026 my partner Sarah suddenly died when she was in Hong Kong. Sarah was 54 years old, and we were engaged to be married. It was and is very tragic.

Since February I have been engaging in some form of recovery from this traumatic event and while this will not change, part of rebuilding life has been about my career. I was waiting for Sarah to come back from Hong Kong, and we were going to build a new life together in New Zealand and other places. So, my life can best be described as having many balls in the air. With Sarah’s death, many of those balls came crashing down to earth.

Only up till now that I have started to gain some momentum in terms of my career, and a big part of that is an initial interview in Thailand with a university. Next week. I decided to go to Thailand to go to the interview at my cost, but also take some time out and have a holiday as well, as well as wait for other opportunities to emerge.

However, when I came to start booking the flight, it was very difficult because of the trauma. In fact, I found it impossible to book the trip. I decided very randomly to send an email to the Flight Centre for assistance. I have never used the Flight Centre before, and to be honest, was a little sceptical. When Sarah was alive, Sarah handled all the bookings as she was a well-seasoned traveller.

I was really impressed with Jas’s response. Within minutes Jas picked up my inquiry and actually spent the time to call me within a short space of time and we had started to book and arrange the skeleton of the trip, and throughout the process I was able to ask many different questions, and Jas was able to quickly satisfy my questions and concerns. Jas took my ideas and uncertainty and elegantly made it a reality.

The trip was done in a quite quick and timely way, and that is my belief that around about the same price emerged compared to if I had done that myself. Less the stress and trauma. Jas did things in a professional, kind, timely, and compassionate way. It was a pleasure to work with her and Jas completely understood the reasons for my trip, my context and the difficulties that I was facing.

So I was really happy to receive an email yesterday to just follow up about the trip and Jas was going to follow up with the accommodation providers and there were also some additional questions that I had asked. Brilliant service but most of all it helps me feel calm and excited about the trip.

Jas's service was incredible, and I strongly hope and advise that she be congratulated for this within the company. I will use Jas again, and I will make it my mission to tell other people about Jas and her performance. Jas is a great example of what a sales consultant should be and serves as a high benchmark to other staff.

In a world becoming devoid of authenticity and with turmoil, conflict, uncertainty and hardship around us. People like Jas make the big difference.
Thank you very much.

Dr Robert Davis

My trip felt like a treat because of how wonderful Jaz is. From booking the flights to ensuring I was safe on my return home — I couldn’t recommend anybody else.

If you’re looking for easy going + effortless, that’s your lady. The only one I’m coming to from now on! Thank you so much!!

Working with Jas from the coastlands branch was such a pleasure. She went above and beyond to secure me great fares - I had a few different destinations with a couple of different airlines overseas and she handled the whole trip with ease! Excellent with communication throughout the whole process.

Teane did an amazing job creating our overseas trip. She went above and beyond the call of duty emailing me on her days off putting a package together. She made organising the flights and tours etc so easy with her expertise and knowledge.

Jordan was a great help organising my flights to/from Europe - she saved me time, money, and stress. Knowing that I can also connect with her/the team if things go wrong re flights whilst away is so reassuring... hopefully not needed, but it is something I dread! Much appreciated.

Great customer service and very knowledgeable. The young man that served us appeared to really enjoy his job, and was very helpful

Jas Day from the Coastlands branch was so helpful and warm. She made the booking process a breeze and understood our needs. She went above and beyond and even had all our details loaded into the system prior to our arrival so that our appointment was quick and smooth. Highly recommend 🌟🌟🌟🌟🌟

Teane was fantastic, very knowledgeable and a charm to deal with. Most grateful for the wonderful service.

Friendly helpful service

Danco Van Graan
Amazing help ,fantastic assistance with great understanding and empathy

Friendly, informative, and personalised service, great advice, and a simple process - really impressed. I'll definitely be using again, and very happy to recommend Jordan as a great person to deal with, and an asset for Flight Centre NZ

Quick, accurate service with attention to detail. Pleasant experience dealing with agent. Thanks.