Angela Hunt from Flight Centre in Napier has been the most helpful and accommodating agent to deal with. Our holiday plans changed more than once as more people came on board and Angela made it so eas... See more
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Angela Hunt from Flight Centre in Napier has been the most helpful and accommodating agent to deal with. Our holiday plans changed more than once as more people came on board and Angela made it so eas... See more
Company replied
Tim possessed that great balance of friendliness and professionalism, throughout our long meeting with him. His experience as a Travel Agent is clearly evident. He answered all our questions very clea... See more
Company replied
Daniel Nightingale was amazing.He was so knowledgable & made booking our cruise very easy. He was extremely efficient and made the booking process very straight forward and ease of mind for us. Defini... See more
Company replied
Chris was our expert again. He is always very friendly, honest and helpful. The only issue i would say (and its not really an issue) is on the app i can't see my recent bookings and i'm wondering if... See more
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116 Emerson Street, 4110, Napier South, Napier, New Zealand
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Angela Hunt from Flight Centre in Napier has been the most helpful and accommodating agent to deal with. Our holiday plans changed more than once as more people came on board and Angela made it so easy for us, nothing was a problem and she had all the flights and accommodation updated within the day. Expert advice and fun to deal with, we will go where Angela goes for any travel plans in future!

Reply from Flight Centre New Zealand - Flight Centre Napier�
Our travel agent Angela Hunt was extremely
helpful and made the booking of our trip very easy and uncomplicated.

Reply from Flight Centre New Zealand - Flight Centre Napier�

Reply from Flight Centre New Zealand - Flight Centre Napier�
Stephen at Napier Flight Centre was onto it! Friendly, enthusiastic and super efficient with great advice. He booked our flights instantly and I received a written confirmation within 10 minutes. He was upfront with fees and costs. Very professional and knowledgeable.

Reply from Flight Centre New Zealand - Flight Centre Napier�
My travel consultant, Daniel Nightingale, at the Napier shop, is so professional, so knowledgeable and so helpful.

Reply from Flight Centre New Zealand - Flight Centre Napier�

Reply from Flight Centre New Zealand - Flight Centre Napier�
Tim possessed that great balance of friendliness and professionalism, throughout our long meeting with him. His experience as a Travel Agent is clearly evident. He answered all our questions very clearly and we left extremely happy and confident with our next holiday fully booked. Tim took over our last year's trip after the Flight Centre Rep. we were dealing with left Flight Centre (she was also great) and was equally efficient in seeing us through the last steps of organising that trip. We have dealt with Flight Centre many times over the years in other parts of the country and we have never had an experience less than excellent. Based on our experiences with Flight Centre we would never consider using any other travel agency company. We Highly recommended them to all prospective travellers.

Reply from Flight Centre New Zealand - Flight Centre Napier�
Our go to travel agent Dan was outstanding. We are seniors and he sorted our flights and insurance.

Reply from Flight Centre New Zealand - Flight Centre Napier�
Nothing to do with flights it was all the bookings flight centre did all wrong I no it was a group of 8 but everything was wrong booked on things we didn't ask for or things we did weren't booked nightmare

Reply from Flight Centre New Zealand - Flight Centre Napier�
Awesome experience made the whole booking and all that goes with it amazing and simple thanks Anneliese

Reply from Flight Centre New Zealand - Flight Centre Napier�
Daniel Nightingale was amazing.He was so knowledgable & made booking our cruise very easy. He was extremely efficient and made the booking process very straight forward and ease of mind for us. Definitely an exceptional travel agent and a great asset to the Flight Centre Team.

Reply from Flight Centre New Zealand - Flight Centre Napier�
Chris was our expert again. He is always very friendly, honest and helpful.
The only issue i would say (and its not really an issue) is on the app i can't see my recent bookings and i'm wondering if its because they're not paid in full..? A little disappointing if we want to see the countdown etc

Reply from Flight Centre New Zealand - Flight Centre Napier�

Reply from Flight Centre New Zealand - Flight Centre Napier�
Professional and friendly customer service. Stephen is knowledgeable and has been very helpful with my visit to Canada and USA. Thank you.

Reply from Flight Centre New Zealand - Flight Centre Napier�

Reply from Flight Centre New Zealand - Flight Centre Napier�
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