Flight Centre New Zealand - Flight Centre New Plymouth� Reviews 

11
TrustScore 4.5 out of 5

4.4

33 Currie Street, 4310 New Plymouth, New Plymouth, NZ


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Rated 5 out of 5 stars

Feike, Cecile We are back from 12 weeks, 10 countries, european holiday, all perfectly and efficiently organised by Lisa Vooght. As with previous booking with her, she is most knowledgable in her adv... See more

Company replied

Rated 5 out of 5 stars

Bailey was so patient not giving impression that she wanted to do other things. I felt very important to her. Her advice was clear and considered

Company replied

Rated 5 out of 5 stars

It’s very easy, I send an email to Stephen Parkin (whom I’ve dealt with many times)my travel details. He replies with a few options & offers to arrange accommodation, transport etc. He is very efficie... See more

Company replied


Company details

  1. Travel Agency
  2. Airline Ticket Agency
  3. Bus Tour Agency
  4. Cruise Agency
  5. Cruise Travel Agency
  6. Tourist Attraction

About Flight Centre New Zealand - Flight Centre New Plymouth�

Written by the company

Flight Centre - Your centre for travel. | Flights, hotels, cruise, tours & more. At Flight Centre we know all there is to know about travel. From airfares and cruises to amazing holiday deals. View Deals

Written by the company


Contact info

  • 33 Currie Street, 4310, New Plymouth, New Plymouth, New Zealand

  • 0800 250 132

4.4

Excellent

TrustScore 4.5 out of 5

11 reviews

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4.4

All reviews

(11)

655 reviews in the last 12 months

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Rated 5 out of 5 stars

12 weeks Europe

Feike, Cecile
We are back from 12 weeks, 10 countries, european holiday, all perfectly and efficiently organised by Lisa Vooght. As with previous booking with her, she is most knowledgable in her advice and recommendations. Hotels and their locations were top and taxies waiting at the airports. We highly recommend her for any booking to ensure a perfect holiday. Feike and Cecile

June 10, 2026
Unprompted review
Flight Centre New Zealand - Flight Centre New Plymouth� logo

Reply from Flight Centre New Zealand - Flight Centre New Plymouth�

Thank you for this awesome review. We love to hear their expertise and experience truly shone through in taking excellent care of your travels. Thanks for sharing!

Rated 5 out of 5 stars

Bailey was so patient not giving…

Bailey was so patient not giving impression that she wanted to do other things.
I felt very important to her.
Her advice was clear and considered

August 11, 2026
Flight Centre New Zealand - Flight Centre New Plymouth� logo

Reply from Flight Centre New Zealand - Flight Centre New Plymouth�

We love to see this excellent review, and how their patience and professionalism made your complex booking easy and simple for you! Thanks so much for sharing, 🙂

Rated 5 out of 5 stars

Very knowledgeable and helpful person…

Very knowledgeable and helpful person helping us. Our needs were a bit tentative to start with but Lisa helped us firm them up and deliver what we wanted.

January 13, 2026
Flight Centre New Zealand - Flight Centre New Plymouth� logo

Reply from Flight Centre New Zealand - Flight Centre New Plymouth�

We’re so happy to see this glowing feedback! It's great to hear how their knowledge and dedication made your planning process simple and enjoyable. Thanks for sharing such a positive review with us! 😍

Rated 5 out of 5 stars

It’s very easy

It’s very easy, I send an email to Stephen Parkin (whom I’ve dealt with many times)my travel details. He replies with a few options & offers to arrange accommodation, transport etc. He is very efficient with a lot of experience. Seamless

November 12, 2025
Flight Centre New Zealand - Flight Centre New Plymouth� logo

Reply from Flight Centre New Zealand - Flight Centre New Plymouth�

We appreciate you taking the time to leave this fantastic review. We love to see how the team have made your booking experience so seamless and efficient 😍

Rated 5 out of 5 stars

Sydney

Great help from Lisa

September 13, 2025
Flight Centre New Zealand - Flight Centre New Plymouth� logo

Reply from Flight Centre New Zealand - Flight Centre New Plymouth�

We love to see this excellent review, and how they helped make your booking process easy! Thanks so much for sharing, Lynette Savage 😊

Rated 4 out of 5 stars

Great friendly knowledgeable and very…

Great friendly knowledgeable and very helpful team members

September 6, 2025
Flight Centre New Zealand - Flight Centre New Plymouth� logo

Reply from Flight Centre New Zealand - Flight Centre New Plymouth�

Dear Matthew,

We appreciate you sharing your positive experience with our helpful team. We're glad they could provide knowledgeable and friendly support!

Rated 5 out of 5 stars

My experience was quick and easy

My experience was quick and easy, my questions got answered promptly. I’ve never booked a trip before and thought it would be stressful but it wasn’t at all. Zoe walker my travel agent was amazing

June 26, 2025
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Reply from Flight Centre New Zealand - Flight Centre New Plymouth�

Dear Caitlyn,

We're happy to hear that your first booking experience was quick and easy! We're so glad all your questions were answered and that it wasn't stressful. Thanks for your positive feedback.

Rated 5 out of 5 stars

Kyah

Kyah was fantastic. Easy to deal with and all bookings made quickly. available to talk to anytime.
Thanks Kyah

June 20, 2025
Flight Centre New Zealand - Flight Centre New Plymouth� logo

Reply from Flight Centre New Zealand - Flight Centre New Plymouth�

Dear Margaret.

We're happy to hear that your bookings were made quickly and that we were easy to deal with and available. We appreciate your positive feedback!

Rated 5 out of 5 stars

Highly Recommend

Zoe was absolutely fantastic! She got everything together incredibly fast, was super friendly, and had great communication throughout. Seriously, no mistakes, just a really nice, efficient vibe. Highly recommend!

June 18, 2025
Unprompted review
Flight Centre New Zealand - Flight Centre New Plymouth� logo

Reply from Flight Centre New Zealand - Flight Centre New Plymouth�

Dear Brenda,

We're happy to hear that you had such a wonderful experience! We truly appreciate your kind words regarding the efficiency and clear communication. Thank you for the recommendation!

Rated 5 out of 5 stars

Once the process started

Once the process started, emails rolled in, the person I dealt with was amazing, happy to help all the way through the process.
only one thing is when you say your calling back, please call them or message to say will call at a certain time to complete the package, I don't like waiting for a call that you don't know when they're going to call you back, just had other things to do,

that would be the only thing that I would change in the process I was taken through, other than that pleasant experience and very helpful.

June 1, 2025
Flight Centre New Zealand - Flight Centre New Plymouth� logo

Reply from Flight Centre New Zealand - Flight Centre New Plymouth�

Dear Nigel,

We're glad you enjoyed your experience and appreciate your positive feedback on the helpful assistance you received. We apologize for any inconvenience caused by the call-back timing. We will address this to improve our communication. Thank you!

Rated 5 out of 5 stars

A friend recommended Stephen Parkin at…

A friend recommended Stephen Parkin at Flight Center and told me I would be impressed. She was not wrong!
Nothing but praise - and thanks from me!

April 1, 2025
Unprompted review
Flight Centre New Zealand - Flight Centre New Plymouth� logo

Reply from Flight Centre New Zealand - Flight Centre New Plymouth�

We are thrilled to hear you had such a positive experience! We appreciate you taking the time to share your feedback. It's wonderful to know that you were impressed with our service. We strive to provide our customers with the best possible experience, and we're glad that we were able to meet your expectations. Thank you again for your kind words.

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