I had a great experience booking flights with Nicola. My trip is quite complicated, but this was all managed well, including the baggage arrangements which differed on some flights.
Company replied
Location
Switch locationNorthlands Shopping Centre, 55 Main North Road, 55 Main North Road, 8051 Papanui, Christchurch, NZ
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See what reviewers are saying
Gon Vega was really helpful, helped us find the best deal for our trip to the UK for the route we wanted, with a lot of questions and needs. I've always used Flight Centre for all my holiday booking a... See more
Company replied
Nicola Peacock from Flight centre Northlands Christchurch is an absolute super star! We changed our plans a few times and she handled everything with a kind and professional manner. Thanks Nicola we a... See more
Company replied
Ben was very helpful, sorting out my flight and helping me when my flights got suddenly canceled. He made sure I have all I need and was very friendly!
Company replied
Company details
- Travel Agency
- Airline Ticket Agency
- Bus Tour Agency
- Cruise Agency
- Cruise Travel Agency
- Tourist Attraction
About Flight Centre New Zealand - Flight Centre Northlands�
Written by the company
Written by the company
Contact info
Northlands Shopping Centre, 55 Main North Road, 55 Main North Road, 8051, Papanui, Christchurch, New Zealand
- 0800 250 132
4.5
Excellent
31 reviews
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I had a great experience booking…
I had a great experience booking flights with Nicola. My trip is quite complicated, but this was all managed well, including the baggage arrangements which differed on some flights.
July 28, 2026
Reply from Flight Centre New Zealand - Flight Centre Northlands�
We love to see this awesome review for your agent, and how they used their expertise and experience to take such great care of your travels! Thanks for sharing!
Ben was very helpful
Ben was very helpful, sorting out my flight and helping me when my flights got suddenly canceled. He made sure I have all I need and was very friendly!
July 27, 2026
Unprompted review
Reply from Flight Centre New Zealand - Flight Centre Northlands�
Hi there, thanks so much for your amazing feedback! We love hearing how they were friendly and helpful throughout your booking 😊
Complete breakdown of Service
My wife booked through this Flight Centre to go to Europe via Sydney, Dubai then Rome. We arrived at Christchurch Airport on the appointed day only to be told by the airline that they had NO reservations for her on the flight! They had no seat confirmation from Flight Centre. Flight Centre had not bothered to confirm with the airline that all was in order. We had paid for accommodation in Rome which of course she subsequently lost. We had paid for Flight Centre to manage all the bookings , phone calls etc.
This happened at the beginning of June and to date nothing has happened, no reply to many emails, phone calls etc
We are not going to let them get away with this absolutely terrible service!
June 6, 2026
Unprompted review
Annual holiday
Awesome job booking our holiday no hiccups at all thank you lieke Jansen.
May 18, 2026
Unprompted review
Reply from Flight Centre New Zealand - Flight Centre Northlands�
Thanks for the great review 😊
Gon Vega was really helpful
Gon Vega was really helpful, helped us find the best deal for our trip to the UK for the route we wanted, with a lot of questions and needs. I've always used Flight Centre for all my holiday booking as I've always had great service from everyone I've dealt with for the last 20+ years of traveling back and forwards to the UK. Its nice to have the same friendly helpful service no matter who I've dealt with for all this time. Thank you for making my holidays that little bit easier to enjoy and relax.
June 15, 2026
Reply from Flight Centre New Zealand - Flight Centre Northlands�
We love to see this glowing review for the team, and how they not only secured you a great deal, but also made your booking process so seamless. Thank you so much for taking the time to share this fantastic feedback 😍
A very friendly team at Flight Centre…
A very friendly team at Flight Centre Christchurch Northlands mall. I'm grateful to have Tamara who arranged my flights for going overseas and has answered all my questions quickly. Her calmness as she explains the trip and time zone. This is my first trip overseas, I'm in my Golden years. So you really need this kind of person. All the best Flight Centre Christchurch Northlands Mall
June 13, 2026
Unprompted review
Reply from Flight Centre New Zealand - Flight Centre Northlands�
Hi there, thanks so much for your amazing feedback! We love hearing how they were friendly and helpful throughout your booking 😊
Nicola Peacock from Flight centre…
Nicola Peacock from Flight centre Northlands Christchurch is an absolute super star! We changed our plans a few times and she handled everything with a kind and professional manner. Thanks Nicola we are looking forward to our trip to Fiji!
March 23, 2026
Unprompted review
Reply from Flight Centre New Zealand - Flight Centre Northlands�
We love to see this excellent review, and how their patience and professionalism made your complex booking easy and simple for you! Thanks so much for sharing, 🙂
Reply from Flight Centre New Zealand - Flight Centre Northlands�
We love to see this excellent review, and to hear they made your booking process so easy! Thanks for sharing 😊
Reply from Flight Centre New Zealand - Flight Centre Northlands�
We love to see this excellent review, and how their patience and professionalism made your complex booking easy and simple for you! Thanks so much for sharing, 🙂
Gon Vega was absolutely fantastic
Gon Vega was absolutely fantastic! He went out of his way to make sure my trip was planned expertly. Very pleased.
Kind regards
Andrew Kemp
February 19, 2026
Unprompted review
Reply from Flight Centre New Zealand - Flight Centre Northlands�
Hi there, thank you for taking the time to share your fantastic review for the team😊
Reana is great very knowledgeable and…thanks Rob and Jacqui
Reana is great very knowledgeable and professional
February 13, 2026
Reply from Flight Centre New Zealand - Flight Centre Northlands�
We’re so happy to see this glowing feedback! It's great to hear how their knowledge and dedication made your planning process simple and enjoyable. Thanks for sharing such a positive review with us! 😍
The Australians Booking Through NZ
Pretty amazing service from Tamara as we are in Australia booking our trip to Rarotonga. Excellent responses from Tamara and we would certainly recommend you deal with her for your travel needs.
February 16, 2026
Unprompted review
Reply from Flight Centre New Zealand - Flight Centre Northlands�
Thank you for this awesome review. We love to hear their expertise and experience truly shone through in taking excellent care of your travels. Thanks for sharing!
Ben was great to deal with
Ben was great to deal with.
Answered all our questions and went out of his way in helping us choose our flight plans for October 26
February 14, 2026
Unprompted review
Reply from Flight Centre New Zealand - Flight Centre Northlands�
We love to see this excellent review, and to hear they made your booking process so easy! Thanks for sharing 😊
Reply from Flight Centre New Zealand - Flight Centre Northlands�
Hi,thank you for your wonderful review! We're thrilled to hear that the team made your booking experience smooth, efficient, and enjoyable. We appreciate you sharing your feedback!
Booking a holiday is easy when you go to the right agent
Tamara is very knowledgeable, and dedicated to her customers, always goes the extra mile to sort the plans quick, simple and fast. I would recommend her for any holidays, anywhere. She is very experienced
January 13, 2026
Reply from Flight Centre New Zealand - Flight Centre Northlands�
Thanks for this amazing review. We love seeing how the team went above and beyond to share their expertise and tailor a trip perfect for you!
I sent an email enquiry re a particular Cruise
I sent an email enquiry re a particular cruise we were wanting to do. Within half an hour had a reply from Dalton Bruce at Flight Centre Northlands with an offer and a hold on a cabin until we could reply.The price for this cabin was the best we had seen by far,so immediately booked it.We indicated we had friends also interested so he said he would keep an eye out for another cabin and let us know, which he did and our friends booked as well and saved themselves quite a bit on other offers they had found. Great service.Thanks very much Dalton Bruce.
January 10, 2026
Reply from Flight Centre New Zealand - Flight Centre Northlands�
Thank you for taking the time to share your great review for the team 😊
Tamara is fantastic to deal with.
Tamara is fantastic to deal with, loads of great advice, not the first time we have booked through her and won't be our last.
January 11, 2026
Unprompted review
Reply from Flight Centre New Zealand - Flight Centre Northlands�
Hi there, thank you for taking the time to share your fantastic review for the team😊
Great service excellent knowledge
Great experience with a very experienced team member Tamara new what we wanted and we really appreciate the service and support that was provided we are really looking forward to our trip.
January 6, 2026
Reply from Flight Centre New Zealand - Flight Centre Northlands�
We love to see this awesome review for your agent, and how they used their expertise and experience to take such great care of your travels! Thanks for sharing!
Nicola (Travel Expert) was proactive
Nicola was proactive even after we had a few options. She last minute reached out to check if we would consider an alternative stopover destination which saved us 25% on the overall cost - Now this is service!!!!
November 7, 2025
Reply from Flight Centre New Zealand - Flight Centre Northlands�
We love to see this wonderful review, and how they've taken such great care of your last-minute booking! Thanks so much for sharing 😊
Ben was understanding and helpful
Ben was understanding and helpful, he has been an agent we go back to because we feel he know us.
October 7, 2025
Unprompted review
Reply from Flight Centre New Zealand - Flight Centre Northlands�
We love to see this excellent review, and to hear they made your booking process so easy! Thanks for sharing 😊
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